- •Contents
- •VIII. 84
- •Предисловие Цель и содержание курса
- •Part I Functional English
- •Introducing and meeting people
- •Remember the Language for
- •Introducing Replies
- •Parting
- •Practice
- •Agreeing; Disagreeing
- •Remember the Language for
- •Practice
- •Making an apology and expressing regret
- •Giving a reason and responding
- •Expressing thanks and saying goodbye
- •Practice
- •Making and responding to requests
- •Remember the Language for
- •Practice
- •Making suggestions
- •Remember the Language for
- •I. Making a suggestion to a friend
- •II. Making a suggestion to a business client, etc.
- •Practice
- •Confessing ignorance.
- •Practice
- •Likes, dislikes and preferences
- •Remember the Language for
- •Practice
- •Exchanging information about occupations.
- •Remember the Language for
- •Practice
- •Drawing attention to news and expressing reactions
- •Remember the Language for
- •Practice
- •Argument: for and against
- •Remember the Language for
- •Practice
- •Asking for a repetition or an explanation
- •Remember the Language for
- •I. Missing part of an announcement and asking to help
- •II. Asking to explain
- •Practice
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Remember the Language
- •Practice
- •2.Replies
- •Instructions, orders, advice
- •Instructions, orders, advice
- •Worry, anxiety, uneasiness, misgiving
- •Remember the Language for
- •Remember the Language for
- •Remember the Language for
- •Reference notes to part I
- •Introducing and meeting people
- •Agreeing; disagreeing
- •Asking for a repetition or an explanation.
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Instructions, orders, advice
- •Part II Real-life Situations At a Restaurant
- •Practice
- •Vegetables
- •Getting something to eat.
- •At a fast food restaurant.
- •At a coffee shop
- •How to order a meal at a small restaurant
- •At a Hotel
- •Practice
- •Checking in
- •Calling the front desk
- •At a Shop
- •Practice
- •Shopping.
- •At the hotel reception desk
- •In a department store
- •Buying clothes
- •At a Bank
- •Practice
- •Asking for a change
- •Replacing traveleers checks
- •At the Airport
- •Practice
- •How to make airline reservations
- •At the check-in counter
- •Going through the security check
- •Transport
- •Practice
- •Taking a taxi
- •Renting a car
- •At a railroad station
- •At the Information Agency
- •Practice
- •Calling a travel agency
- •At an information desk
- •At a ticket window
- •At a tourist information center
- •Part III Business Conversations
- •To promote – повышать в должности
- •Curriculum Vitae: Anne Brooks
- •History
- •Rsa Shorthand 100 wpm 1994
- •Part IV Written Communication
- •1.The layout and parts of a business letter
- •Practice
- •Practice
- •Practice
- •Practice
- •3.Requesting action, information, apologizing.
- •Practice
- •Practice
- •4.Making a complaint, making a point, warning
- •Practice
- •Practice
- •Practice
Practice
Write the words in these sentences in the correct order.
on / tight / me / are / they.
you / can / do / what / I / for ?
shoe / is / your / what / size ?
card / by / I / pay / credit / can ?
are / here / you.
Complete conversation with sentences from I.
Shop assistant: ........................
Customer: I want leather evening shoes.
a.: ........................
C.: Thirty - six.
a.: I’d recommend you this pair.
C.: So sorry. ........................ Show me another pair, dark brown colour.
a.: ..........................
C.: That’s just my size. How much are they?
a.: $100. Will you pay cash?
C.: .............................
a.: Certainly.
Have conversations like the one in II. Use different colours, clothes and ways of paying. Take it in turns to be a shop assistant and a customer.
Shopping.
Read and remember the language which could help you in the following situations.
At the hotel reception desk
BILL: We’d like to do some shopping this afternoon. Could you give us some advice on where the best place to go might be?
CLERK: Sure. There’s a gift shop here in the hotel, and a tobacco shop, and we’re in the business district, so you can reach the city’s best stores on foot. Did you want to shop for clothing or what?
KATHY: Yes, we’d like to shop for both men’s and women’s clothes and shoes, and maybe cookware, too.
C.: All right, when you leave the hotel, turn left. You’ll be heading south. Two blocks down the street is a very nice department store called Nordstrom’s. Three blocks farther there are two shoe stores, and one block east there is a cookware shop called Kitchen Kaboodle.
B.: I’d also be interested in a bookstore, and a game or toy store.
C.: Hmm... there’s a bookstore at the corner of 8th and Silver Streets - that’s west of Nordstrom’s. I’m not sure if they carry games or not. And there’s an import shop up the street a block from there. They might carry kitchen stuff, too. And then you can always go out to Beaverton Mall. That’s a shopping center about five miles away.
B.: Okay, thanks a lot.
In a department store
CLERK: May I help you find something?
ALICE: No, thanks, I’m just looking. Uh, well, maybe you can. I’d like to buy a nice pair of jeans and one of these tailored jackets for my husband’s birthday, but I’m not sure which of the jackets he’d like best.
C.: Mmm-hmm. This one is cut very nicely and it’s very popular right now.
A.: Yes, I like it, too. And the color would look good on him. But I just don’t know...
C.: You might consider getting him a gift certificate, you know. Then he could come in and get exactly what he wants and then it would be sure to fit.
A.: Yes, that is an idea... but... uh, would he be able to exchange the jacket if I got him one today and he didn’t like it?
C.: Yes, of course, within thirty days as long as he has the receipt.
A.: Then I guess I’ll take this one.
C.: Fine. I’ll write it up over here... uh, do you have a credit card, ma’am?
A.: Yes, I do.
C.: Okay, just take this sales slip and your card over to register 12 and the cashier’ll ring it up for you.
CASHIER: Here you go. Just sign the slip here, please, and here’s your bag.