- •Contents
- •VIII. 84
- •Предисловие Цель и содержание курса
- •Part I Functional English
- •Introducing and meeting people
- •Remember the Language for
- •Introducing Replies
- •Parting
- •Practice
- •Agreeing; Disagreeing
- •Remember the Language for
- •Practice
- •Making an apology and expressing regret
- •Giving a reason and responding
- •Expressing thanks and saying goodbye
- •Practice
- •Making and responding to requests
- •Remember the Language for
- •Practice
- •Making suggestions
- •Remember the Language for
- •I. Making a suggestion to a friend
- •II. Making a suggestion to a business client, etc.
- •Practice
- •Confessing ignorance.
- •Practice
- •Likes, dislikes and preferences
- •Remember the Language for
- •Practice
- •Exchanging information about occupations.
- •Remember the Language for
- •Practice
- •Drawing attention to news and expressing reactions
- •Remember the Language for
- •Practice
- •Argument: for and against
- •Remember the Language for
- •Practice
- •Asking for a repetition or an explanation
- •Remember the Language for
- •I. Missing part of an announcement and asking to help
- •II. Asking to explain
- •Practice
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Remember the Language
- •Practice
- •2.Replies
- •Instructions, orders, advice
- •Instructions, orders, advice
- •Worry, anxiety, uneasiness, misgiving
- •Remember the Language for
- •Remember the Language for
- •Remember the Language for
- •Reference notes to part I
- •Introducing and meeting people
- •Agreeing; disagreeing
- •Asking for a repetition or an explanation.
- •Discussing reactions and impressions. Commenting on people’s behavior.
- •Instructions, orders, advice
- •Part II Real-life Situations At a Restaurant
- •Practice
- •Vegetables
- •Getting something to eat.
- •At a fast food restaurant.
- •At a coffee shop
- •How to order a meal at a small restaurant
- •At a Hotel
- •Practice
- •Checking in
- •Calling the front desk
- •At a Shop
- •Practice
- •Shopping.
- •At the hotel reception desk
- •In a department store
- •Buying clothes
- •At a Bank
- •Practice
- •Asking for a change
- •Replacing traveleers checks
- •At the Airport
- •Practice
- •How to make airline reservations
- •At the check-in counter
- •Going through the security check
- •Transport
- •Practice
- •Taking a taxi
- •Renting a car
- •At a railroad station
- •At the Information Agency
- •Practice
- •Calling a travel agency
- •At an information desk
- •At a ticket window
- •At a tourist information center
- •Part III Business Conversations
- •To promote – повышать в должности
- •Curriculum Vitae: Anne Brooks
- •History
- •Rsa Shorthand 100 wpm 1994
- •Part IV Written Communication
- •1.The layout and parts of a business letter
- •Practice
- •Practice
- •Practice
- •Practice
- •3.Requesting action, information, apologizing.
- •Practice
- •Practice
- •4.Making a complaint, making a point, warning
- •Practice
- •Practice
- •Practice
At the Information Agency
Read the conversation. Try to memorize it.
A: We’d like some information, please. We want to go to Los Angeles.
Clerk: Yes. What do you want to know?
A: Well, first of all, we want to know the fare. The air fare, of course.
C: When do you want to go?
A: We don’t really know. In July, or perhaps in June.
C: I see. Well, in May and June the fare is £235. But it’s less in March and April. It’s only £220.
A: And what about July?
C: It’s more in July.
A: More? How much is it then?
C: It’s £262.
A: Oh,.. Can you give us a brochure, please? We want to think about it.
C: Yes, of course. Here you are.
A: Thanks.
C: That’s all right.
Practice
I. Write the words in these sentences in the correct order.
by / I / get / bus / there / could ?
the / side / road / on / this / keep / of.
me / please / Paddington Station / could / way / you / tell / the / to ?
miss / won’t / you / it.
road / along / straight / this / go.
Complete this conversation with sentences from I.
A: ………………………?
B: Yes, certainly. ……………………… until you come to the traffic lights, turn left there and you’ll see the station. …………………….
A: Is it very far?
B: No, not really. It’s about ten minutes’ walk from here.
A: ………………………?
B: Yes, but in that case you must go back a little way. ………………… until you come to the bus stop. All the buses from here pass the station.
A: Thank you very much.
B: You are welcome.
Have conversations like the one in II.
Read and be ready to reproduce the conversations.
Calling a travel agency
AGENT: Johnson’s Travel. Can I help you?
HERB: Yes, I’d like some information about the special plane fares to New York I read about in your ad.
A: Okay, when’ll you be going and how long do you plan to stay?
H: Well, I’d like to leave three weeks from Friday and stay about two weeks.
A: Then you qualify for our two-week advance purchase excursion fare. That’s $442 if you leave Friday through Sunday, and cheaper during the week.
H: I guess I could leave Thursday afternoon. Are there any other restrictions?
A: There’s a minimum required stay of eight days.
H: Well, that’s no problem. Can I get my ticket now?
A: Sure. Come right in to our downtown office and I’ll have the whole thing written up for you in a jiffy.
H: Okay. Can I pay with traveleers checks?
A: Yes. If you bring some form of identification with you, that’ll be all right.
H: Okay, thanks. I’ll be there in about an hour.
A: Thank you. Bye.
At an information desk
FRANK: Could you tell me where the post office is, please?
ATTENDANT: Well, the post office is down that hall. But if it’s stamps you want, there’s a machine right over there, but they cost more in the machine.
F: Thank you, but I need a telephone.
A: A telephone? Well, you won’t find a telephone at the post office. The phones are right over there. See the blue and white sign?
F: Yes, I see. Thank you.
A: Hey, you got any change? You’re going to need it if you want to use the phone.
F: Eh, no, I haven’t got any.
A: Well, then you’d better look for a change machine or go to the bank first. Let’s see… let me check the time… Yeah, the bank’s still open. Just down there and to the right.
F: Thank you very much.
A: Yeah, it’s all right.