- •Учебное пособие
- •Содержание
- •Vocabulary practice.
- •Table service means the way customers are catered for by the restaurant staff.
- •Role play the following dialogue:
- •Vocabulary blossom to develop in a pleasing or favourable way
- •Unit 2. Classification of restaurants and bars
- •2. Read the following text and answer the questions:
- •Restaurants, Bars and Their Categories
- •Vocabulary
- •Vocabulary
- •Unit 3. Staffing and Internal Organization
- •1.2 Typical stations and responsibilities under the dining room brigade system
- •1.3 What other jobs in a restaurant can you think of? What are their duties?
- •Front of the house
- •Vocabulary
- •3. Exercise 3.1 Match the words on the left with the correct definitions on the right:
- •3.2 Match the words and phrases on the left with the correct
- •Discussion
- •Role-play
- •Vocabulary
- •3.Exercise 3.1 Mark each of the following statements tue or false (t or f). Correct the false statements.
- •3.5 Render the following text into English
- •Vocabulary
- •Butcher a person who cuts meats and prepares them for cooking
- •Read and translate the text. While reading the text sum up you’ve learned from text about:
- •Exercise 2.1 Answer the following questions:
- •French in the language of the restaurant.
- •3.1 Complete the sentences using the words and phrases in the
- •Idiomatic English.
- •4.1 Study the list of idioms and say what they mean in Russian:
- •4.2 Now practise the use of the idioms.
- •Match the idiom with its meaning:
- •Complete the sentences using idioms:
- •Vocabulary
- •Questions for discussion:
- •Vocabulary
- •Unit 6. Taking a Food Order
- •Read the text and translate it. While reading the text try to find answers to these questions:
- •Types of menus
- •Needs and Desires of Guests
- •2. Exercise 2.1 Match the words and phrases on the left with the correct equivalent on the right:
- •Say whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •3. Discussion
- •Work in pairs.
- •. Look at the following words and phrases and think of a story that might combine them all. You may reorder them in any way you like using any form of the verb:
- •Vocabulary
- •Unit 7. The Menu
- •Read and translate the text. Sum up what you've learned from the text about:
- •Exercise 2.1. Answer the following questions:
- •Breakfast Menu
- •Breakfast at the may fair Served from 6.00 a.M. Until 12 noon
- •4. Vocabulary Practice
- •The woodland
- •Vocabulary
- •Unit 8. Dishes description
- •2. Read the following text and translate it into Russian: Cooking Methods
- •Ingredients in cooking
- •Vitamins and minerals
- •Vocabulary
- •Exercise 3.1. Match the methods of cooking with their definitions:
- •Stuffed tomatoes
- •Ingredients:
- •Vocabulary
- •Unit 9. Special Order
- •Read the following dialogue and answer the questions:
- •Vocabulary
- •Exercise 2.1. Classify the following foodstuffs into the religions that forbid them:
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 10. Operating a Bar
- •2. Read and analyze the text: beverage service
- •Vocabulary
- •3. Exercise 3.1. Find in the text another way of expressing the following:
- •Vocabulary
- •Vocabulary
- •Unit 11. Dealing with Complaints
- •Reading. Read the dialogues in which customers are complaining about their problems. Make a note of each problem:
- •Vocabulary
- •Unit 12. Additional Services
- •Reading. Read the following text and answer the questions:
- •Vocabulary
- •Exercise 2.1. Study the information about banqueting and try to remember the fifteen points you would need to determine if you were organizing a banquet:
- •Vocabulary
- •Литература
Vocabulary practice.
a. Read the definitions of special terms and answer the questions below.
Table service means the way customers are catered for by the restaurant staff.
French, Russian and American Services are different styles of table service.
French table service is the most elaborate style, which is found only in the most luxurious and expensive restaurants.
Russian Table service is simpler than French since it requires only one person to take the order and serve food.
English table service is used especially in function service and in table catering.
Station is the number of tables or area served by one waiter or waitress.
Platter is a large, flat plate used for serving food.
Canape is rather little sort of sandwiches.
What is table service?
Describe French, Russian, and English table services.
What is a restaurant station?
What is a platter used for?
What is canape?
Role play the following dialogue:
Two friends are going to open a new restaurant. Discuss:
what kind of restaurant it will be
what kind of service you will be offering to your guests
Vocabulary blossom to develop in a pleasing or favourable way
catering providing and serving food and drinks, usually for
payment, at a public or private party
correlation a shared relationship or connection of cause and effect
carve to cut into pieces or cut (pieces) from cooked meat,
especially at a meal
сuisine 1. A style of cooking: French cuisine
2. Food that has been prepared
demand the desire of people for particular goods or services
encourage 1. To make someone feel brave enough or confident
enough to do something, by giving active approval
2. To support
entree a small dish served before the main dish in a formal dinner
establishment a business or institution, especially a shop, hotel, or
restaurant
income money which one receives regularly, usually as
payment for one’s work or interest from investments
viable able to succeed in operation
Unit 2. Classification of restaurants and bars
- purpose
location
star system
1. Pre-reading. Match the words on the left with their definitions in Russian on the right:
1 gourmet a цепь (сеть) предприятий
2 chain b самообслуживание
3 franchise c кухня (поваренное искусство)
4 fast food d гурман
5 self-service e франчайзинг
6 waiter or waitress f владелец ресторана
7 restaurateur g быстрое питание
cuisine h официант (ка)
2. Read the following text and answer the questions:
1) What are main factors restaurant categories depend on?
2) What are two main types of restaurant operation?
3) What kinds of foodservice enterprises are under the convenience category?
4) Is the choice of cuisine is a duty of the chef?
5) What are the main differences of restaurants and bars?
Restaurants, Bars and Their Categories
Restaurants
Different people who “eat out” every day have a wide variety of needs and tastes from a quick lunch to a luxurious dinner with elaborate service. Because of these differences, there are many kinds of restaurants varying from street stands for a hot dog to wealthy restaurants with the best cooking. Restaurants generally fall into the following categories:
The gourmet restaurant. A gourmet is a person who appreciates the best food and drink. A restaurant, which offers meals that appeal to such a person, is in this group. It can be also called a luxurious restaurant or high-end restaurant. The service and the prices are usually according to the quality of the meal so that these restaurants are the most expensive of all foodservice establishments.
The family-type restaurant. Many eating-places serve simple food at moderate prices that appeal to family groups. Their principal feature is the reliability they offer their customers through standardized food and service.
Many of these restaurants are owned by chains or operated under a franchise. Franchise is an arrangement in which the name and procedures of the business are leased from a central organization. When a family stops to eat at a Pizza Hut restaurant, they know what kind of food they will get and what the price will be.
The specialty restaurant. The specialty restaurant offers a limited variety of definite food. Restaurants often specialize in certain types of food, for example, there are seafood restaurants, vegetarian restaurants or ethnic restaurants. Restaurants selling food of foreign origin are called accordingly, for example, a Chinese restaurant or a French restaurant. Both the quality of the food and prices are usually between those of the gourmet and family-type restaurants.
The convenience restaurants. These restaurants serve customers who are in a hurry and most interested in fast service and low prices. This large group includes several sub-categories.
One of them is the lunch counter, which as a rule serves sandwiches and other simple foods and beverages. A modern variation on the lunch counter is the fast food operation. Thousands of these establishments have sprung up all over the world in recent years. Fast food is that, which can be prepared, served and eaten quickly. The hamburger, a grilled patty of ground beef served between the slices of a round roll, is the most typical fast food.
Cafeterias which are worldwide accepted as a successful way for restaurant operations also come under the convenience category. They are said to have originated during the gold rush days in California. There customers are serving themselves and pay a cashier for each item they choose.
Most institutional foodservice enterprises fall into the convenience category, including canteens and cafeterias in factories, offices, schools and hospitals. Street stands are also convenience foodservice enterprises whether they offer a wide variety of dishes or only snacks.
Another way to categorize restaurants is by the kind of service they offer. There are basically four types: table service, counter service, self-service, and carry-out.
In table service restaurants, customers are seated at tables where food is served by a waiter.
In counter service restaurants, customers sit at a counter and are served either by the person who prepares the food or by a waiter.
A self-service restaurant is frequently called a buffet or cafeteria; there customers pass in front of a counter where food is displayed and help themselves to what they want. Then they carry the food to a table themselves.
Carry-out restaurants often serve fast food. Customers place their orders at a counter (or by telephone ahead of time) then “take-out” the food to wherever they wish to eat it – at their job, in a park or at home.
Taste and style of cooking and eating are fulfilled by cuisine. Gourmet cuisine usually consists of dishes freshly and thoroughly prepared, often in ways too time-consuming and skillful to be duplicated at home. These meals are often taken from one of the great cuisines, perhaps French, Italian or Hungarian. The choice of cuisine is an important one both for customers and restaurant owners. It is a crucial choice for the restaurateur because it may mean the difference between success and failure in business.
Bars
A bar (also called a pub or tavern) is a business that serves drinks, especially alcoholic beverages such as beer, liquor, and mixed drinks, for consumption on the premises. Bars provide stools or chairs for the patrons along tables or raised counters. Some bars have entertainment on a stage, such as a live band, comedians, go-go dancers, a floor show etc). Bars that are part of hotels are sometime called "long bars" or "hotel lounges".
The term "bar" is derived from the specialized counter on which drinks are served and is a synecdoche applied to the whole of the drinking establishment. The "back bar" or "gantry" is a set of shelves of glasses and bottles behind that counter. In some bars, the gantry is elaborately decorated with woodwork, etched glass, mirrors, and lights. When food is served elsewhere in the establishment, it may also be ordered and eaten at the bar. There are many types of bars, which can be categorized according to the types of entertainment provided at the bar and by their clientèle.
Bars categorized by the type of entertainment or activities offered at the bar include: "sports bars", where sports fans watch games on large-screen televisions; "salsa bars", where patrons dance to Latin salsa music; and "dance bars", which have a modest-sized dance floor where patrons dance to recorded music. However, if a dance bar has a large dance floor and hires well-known professional DJs, it is usually considered to be nightclub or discothèque.
Bars categorized by the clientele who come to the bar include: "biker bars", which are bars frequented by motorcycle enthusiasts, and in some regions, motorcycle gang members; "cop bars", where off-duty law enforcement agents gather; and "singles bars" where (mostly) unmarried people of both genders can socialize and meet etc.
A bar's owners and managers typically choose establishment names, decor, drink menus, lighting and other elements they can control so as to attract a certain clientele. However, bar operators have only limited influence over who patronizes their establishments and a bar envisioned for one demographic can become popular with another. For example, a gay bar with a dance floor might attract an increasingly-straight clientele over time and vice versa. As well, a blues club may become a de facto "biker bar" if its main clients are biker gang members.