- •Введение
- •Unit I tourism
- •History of tourism
- •18Th and 19th century
- •Vocabulary
- •Ex. 1. Find in the text antonyms to the following words:
- •Ex. 2. Find in the text synonyms to the following words:
- •Ex. 3. Match the following words and word combinations in English with their Russian translation:
- •Ex. 4. Read the text again and decide which statements are true and which are false:
- •Ex. 5. Match the words with their definitions:
- •Ex. 6. Opposites: travel & tourism. Sort the words below into fifteen pairs. Each pair consists of two words with opposite meanings. For example: close; open.
- •Ex. 8. Fill in the gaps with the following words:
- •Ex. 9. Translate words and expressions in the text from Russian into English: Current Events Shaping Travel and Tourism: Eastern Europe
- •Ex. 10. Translate into Russian the following extracts: 1, 3, 4, Tourism: a Mixed Blessing
- •Ex. 11. Translate from Russian into English:
- •Now use the following information to complete the table.
- •Ex. 13. Translate from Russian into English
- •Ex. 14. Сhoose the correct variant:
- •Travel crossword. All the words in this crossword are connected with travel: across
- •Unit II types of accommodation
- •1. Hotel classification in terms of size
- •2. Hotel classification in terms of target market they serve
- •3. Hotel classification by the level of service
- •4. Hotel classification by affiliation
- •II. Vocabulary
- •III. Language
- •Hotels in China: a Market Analysis
- •III. Detailed comprehention
- •Iy. Activity
- •Unit III hotel facilities and services
- •Основные требования к отелям раличных категорий
- •II. Detailed comprehension
- •III. Language
- •Exercise 4. The following guests have different wishes. In which section of the room information sheet should they look? Write the number of each guest next to the correct section. (See example):
- •Information
- •Exercise 5. Fill in the missing words in the sentences below. Choose from the following. Use each word once only, although there are more words than you need:
- •Exercise 6. Fill in the missing words in the texts below. Choose from the following:
- •Electricity
- •IV. Activities
- •Unit iy careers in hospitality
- •A. Choosing a career.
- •B. Analyses of Labor Market.
- •C. Attitude Toward Self, Others, and Subject Matter
- •D. Human Resources Strategies in Russian Hospitality Industry.
- •E. Overview of Careers in the Hotel Industry
- •Departments in large hotels
- •F. Overview of Careers in Tourism
- •Labour Market Trends
- •Integration and Globalisation
- •Establishing adequate educational system in Russia
- •II. Vocabulary
- •Some jobs in hospitality
- •Hospitality resources
- •Iy. Detailed comprehention
- •1. Know the company's vision, culture and mission.
- •2. Know the products, services and procedures.
- •3. Make sure you follow through.
- •4. Never stop learning.
- •Unit y reservations
- •I. Vocabulary
- •II. Language
- •Exercise 4. The word in capitals at the end of each sentence can be used to form a word that fits suitably in the blank space. (See example):
- •Special Concerns
- •III. Detailed comprehension
- •Unit yi transportation
- •Travelling
- •Road transport
- •Water transport
- •II comprehension
- •III. Language
- •Iy activity
- •Glossary
- •Hotel reception
- •Hotel bar
I. Vocabulary
|
Accept |
Принимать |
|
Accommodate |
размещать |
|
Assign |
назначать, определять, устанавливать |
|
Assign |
давать, отводить (что-л. кому-л.) |
|
Binding |
принудительный, обязательный; ограничивающий, сдерживающий |
|
Binding upon both parties |
обязательный для обеих сторон |
|
Cancel |
Откладывать |
|
Check-out |
Выезжать из гостиницы |
|
Confirm |
подтверддать |
|
Convention |
собрание, съезд |
|
Cutoff |
закрывание, остановка |
|
Handle a problem |
рассматривать проблему |
|
Handle checks |
обрабатывать чеки |
|
Handle goods |
обрабатывать грузы |
|
Handler |
программа обработки, обработчик ,устройство управления |
|
In a binding form |
в форме обязательства |
|
In advance |
|
|
Intent |
намерение, цель |
|
Occupancy |
владение, аренда |
|
Rack rate |
Стоимость номера без скидок |
|
Remit to |
направлять, отсылать (к Какому-л. источнику информации) |
|
Responsibility |
Ответственность |
|
Sign |
Подписывать |
|
Source |
Средство |
|
To handle |
управлять чем-л., справляться с чем-л |
|
To handle |
обращаться с, прорабатывать; обсуждать, разбирать |
|
Сompulsory, obligatory |
обязательный |
II. Language
Exercise 1. Make collocations:
|
1 reservation |
a. reservation |
|
2 check-out |
b. time |
|
3 cancellation |
c. occupancy |
|
4 reserved |
d. department |
|
5 advance |
e. procedure |
|
6 one night’s |
f. guest |
|
7 in-house |
g. deposit |
|
8 walk-in |
h. voucher |
|
9 paid-in-advance |
i. room |
|
10 full |
j. lodging |
Exercise 2. Fill in prepositions:
-
An advance deposit guarantee requires the guest to remit to the hotel a specified amount … to the guest’s stay.
-
Under corporate contract the company accepts financial responsibility … any no-shows.
-
The hotel agrees to hold a room for the guest … a stated cut-off time.
-
If the guest arrives … the cut-off time and rooms are still available, the hotel will accommodate the guest.
-
Hotels may establish different types of reservations … their own use.
-
Guests are usually met … the reception desk.
-
If the room is not sold … a specific night, that sale is lost forever.
-
During a period of full occupancy the hotel may choose to accept reservations in excess of actual rooms … 8 percent.
-
Reservations can be made … fax, … phone, or … the Internet.
-
Hotel reservations should be made … advance.
Exercise 3. Match the words and word combinations with their definitions:
|
1 booking |
a. percentage of guests staying at a hotel at a given period of time |
|
2 cancel |
b. an arrangement to use a hotel room, travel by train etc., at a particular time in the future |
|
3 check-in desk |
c. people who haven’t booked, but checked in a hotel |
|
4 voucher |
d. to end an agreement or arrangement that you do not want any more |
|
5 no-shows |
e. a place where you report your arrival at an airport or a hotel |
|
6 walk-ins |
f. people who have booked but didn’t arrive |
|
7 occupancy rate |
g. a kind of ticket that can be used instead of money to pay for things |