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An Offer. Discussing the Guarantee Period

d) Act out a talk w ith Mr Vain in which you w in discuss the guarantee period for their motors.

Ex. 16. a) Read the letter.

Rossimport

1st August, 200...

Dear Sirs,

Some time ago we offered you home computers which are manufac­ tured by our company. At that time you were interested, but did not place orders. We are now able to offer you our home computers on more favourable terms. With this letter we enclose our current FOB price-list which quotes for orders under 500, under 1 500 and over 1,500 units. Transport packing is included in the price.

Payment is to be made by a Letter of Credit which is to be opened in our name with the Moscow Narodny Bank. We can offer a two-year guarantee from the date of delivery.

For your information we enclose two copies of our leaflets on all our models.

If you require samples we are prepared to supply them at the same price as for orders between 500 and 1 500 machines. We feel sure that when you see our computers in operation you will be pleased with the quality of our product.

If you require any further information, please do not hesitate to contact us. Yours faithfully,

for Blank&Co. Т. E. Simpson Export Sales Manager

b)Summarize the letter.

c)Think and answer.

1.Why didn’t Rossimport place orders with Blank&Co. after the first offer?

2.Why is the company offering their goods for the second time on more favourable terms?

3.What obligations do you think the company will have during the pe­ riod of guarantee?

4.Why do they offer to supply the Buyer with samples?

581

Lesson 5

d) Act out the talk w ith Mr Simpson and discuss the quality of the home computers w ith him.

Ex. 19. Give extensive answers.

1.Are leaflets and catalogues supplied to the Buyers only in case of the first transactions or regularly? Why?

2.What kind of information do leaflets provide?

3.What kind of offers do the Buyers find attractive?

4.What matters are usually brought up during the talks before the first and repeat transactions are made?

5.In what cases are export prices revised?

6.What are the Sellers’ obligations during the guarantee period?

7.What are the Buyers responsible for during the guarantee period?

8.In what cases can the guarantee period be extended?

9.Why must faulty parts be replaced urgently?

10.In what case are defects in the equipment corrected during the guar­ antee period at the Buyers’ expense?

Ex. 20. Give your view points.

1.For large and popular companies it is not necessary to advertise their goods through leaflets and catalogues.

2.The Sellers are not interested in extending the guarantee period.

Ex. 21. Act out dialogues on the basis of the situations:

1.You’ve come to London to negotiate the purchase of compressors with Mr Hadder. Speak with him about the weather in London. Then bring up the matter of the quality of compressors and the terms and dates of delivery. Make arrangements for your visit to the manufac­ turing plant.

2.During the talks with Mr Campbell say that your customers are in­ terested in buying some pumps from their company. Discuss the price for the model you require and the terms of payment. Then bring up the problem of the guarantee period.

Ex. 22. a) Read the text.

THE ELECTRONIC HOME

Talking fridges and intelligent central heating systems can become standard in houses all over Great Britain within a few years.

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An Offer. Discussing the Guarantee Period

The government of the country is going to spend £ 40 million on new technologies over the next few years.

The fridges and central heating systems will be able to speak to a service centre when they need a new part or when there is a problem. Some of the new types of fridges will also be programmed to inform the owner that he does not have some food items. These fridges will speak to the owner when he opens the door of the fridge and will tell him what he will have to buy. Televisions on wristwatches, the Internet on mi­ crowave ovens ['maikroweiv 4vnz] and DVD-players on fridges will be potential future products.

New energy-saving systems wil be developed to reduce bills on elec­ tricity.

New cars that can talk to people at service centres will be designed. Shop assistants will be programmed not only to do the shopping for

customers but also how to deliver the purchases to their homes.

So, going shopping and buying spare parts for your fridge can be­ come a thing of the past.

(from “Across Cultures”)

b)Says

1.What new technologies are British scientists developing?

2.Will their ideas come true?

3.Would you like to live in an electronic home of the future?

Ex. 23* a) Read the story.

THE GREAT ELECTRONIC WRITER (A FANTASTIC STORY)

Adolph Knipe [naip] was a young engineer who worked for a large company. But he did not like his work with the company. He wanted to be a writer and every bit of free time he had he spent writing stories. He wrote hundreds of short stories and sent them to one magazine after an­ other, but all the magazines sent them back.

Once Knipe had an idea which seemed fantastic at first, but then he began thinking of it as quite possible: he wanted to design a computer which could write stories. He made very careful calculations and went to the general director of the company Mr Bohlen.

When Mr Bohlen had looked through Knipe’s papers he said that the idea was a very interesting one, but had no commercial value and he was sure that the machine would never make any profit for the company.

583

Lesson 5

But magazines pay up to 25 hundred dollars for a good story. We’ll be able to make a lot of money. It’s big business, — said Knipe.

Mr Bohlen was greatly suiprised. — It can’t be true.

But it is true, sir. In our time hand-made goods can’t compete with mass production. Carpets, chairs, shoes — they all are made by machines. And stories — they are just another product and nobody is interested in how you produce them as long as you deliver the goods.

We’ll sell them wholesale, Mr Bohlen. We’ll win the market!

But who will you say has written the stories?

We’ll use your and my own names on the best stories and we’ll invent names for the others.

He then described all the technical characteristics of the computer to Mr. Bohlen in detail and after the director had looked into the matter very closely he authorized the manufacture of the machine at the com­ pany’s expense.

Six months later the computer was put into operation to produce the first story.

Knipe operated the machine very efficiently and the sheets of paper started coming out a few seconds later. Unfortunately it was impossible to read anything on them as there were no intervals between the words. Knipe understood that he would have to correct the defects and make some changes in the design.

The second story which the computer produced was rather good and Mr Bohlen agreed to put his name to it.

The next day Knipe posted the first 5 stories and they all were promptly accepted. More and more stories were produced by the com­ puter and bought by popular magazines. Soon Knipe decided to intro­ duce new changes into his computer. After he had replaced some parts, the machine could produce novels.

Everything was going fine and the 2 men were making more and more money.

Once during his talks with Mr. Bohlen Knipe brought up a very im­ portant problem.

“We’ve got too many competitors,” he said. “Actually about 50 the most popular writers in the country. I'd like to offer each of them a con­ tract on very favourable terms. But they will have to promise never to write another word and, of course, to let us use their names on our nov­ els.”

Mr Bohlen agreed and Knipe went to different parts of the country to visit the writers. He told each writer about his computer and showed

584

An Offer. Discussing the Guarantee Period

sample novels and the contract form which guaranteed the writer so many dollars a year for life if the writer signed it and did not break the terms.

Knipe did a very good job and within some months 70% of the most famous and popular writers signed the contract.

By the end of the first year of the machine's operation at least one half of all the novels and stories which were published in the country were produced by Knipe’s computer. Today more and more writers are trying to get in touch with Knipe and the situation is getting worse for those who are still hesitating to sign the contract.

(after Roald Dahl)

b)Answer the questions!

1.Why did Mr. Bohlen want the computer to be manufactured?

2.Why were the stories which the computer produced bought by popular magazines?

3.Why did Knipe bring up the problem of competition during the talk with Mr. Bohlen?

4.Why did many writers agree to the terms of Knipe’s contract?

5.Is the story true to life or not? Give reasons to support your opin­ ion.

U N I T VI

 

VOCABULARY

1.

a leaflet ['lnflit] n

— брошюра (рекламная)

2.

a design*[di'zain] n

— конструкция, дизайн

 

of the latest design

— последней конструкции

 

e.g. The company is interested in

 

 

the machines of the latest de­

 

 

sign.

 

3.

to revise [ri'vaiz] v

— изменять, пересматривать

 

to revise prices

 

 

e.g. The prices for our machines

 

 

have just been revised and

 

 

we are sending you our new

 

 

price-list.

 

4.

to be pleased v

— быть довольным

 

to be pleased with smth (smb)

 

585

a terrible

Lesson 5

5.

6.

7.

8.

9.

10.

11.

12.

13.

e.g. The manager is very much pleased with the talks he has had with the representatives of the British company.

e.g. We are pleased to inform you...

spare [speo] adj money (cash)

spare time parts

to illustrate ['ibstreit] v to describe [dis'kraib] v to describe smth to smb

e.g. Can you describe your trip to me? Please, describe what you have seen there,

to prepare [рп'реэ] v

to be prepared to do smth syn.: to be ready to do smth

e.g. We are prepared to discuss the matter,

profitable adj

a profitable transaction

..

terms

profitable

. .

r

business

a comment f'komont] n a comment on smth to make comments

e.g. The speaker made com­ ments on the situation on the market.

syn. to comment terrible ['teribl] adj terrible weather

man case

to bring up v

e.g. The price problem was brought up during yester­ day’s talks,

a period ['pioriod] n a guarantee period

(a period of guarantee)

С удовольствием сообщаем вам... (мы рады сообщить вам...) запасной, лишний, свободный лишние деньги (наличные) свободное время запасные части иллюстрировать описывать

приготавливать, готовить (заранее) быть готовым сделать что-либо

выгодный

комментарий, замечание

делать замечания, комментировать

ужасный

поднимать, затрагивать (вопрос)

период, промежуток времени гарантийный срок

586

An Offer. Discussing the Guarantee Period

14.to put v

to put into operation

15.to extend [iks'tend] v to extend by one month to extend to 20 months

16.respectively [ris'pektivli] adv

e.g. We’d like you to extend the guarantee period by two and three months respectively.

17.so far

e.g. I have read only one book by this writer so far.

18.to specify ['spesifai] v

19.a defect [di'fekt] n

a defect in smth to find defects

20.to correct [ka'rekt] v

to correct adefect

amistake

21.expense [iks'pens] n at smb’s expense

e.g. The replacements were de­ livered at the Seller’s ex­ pense,

expenses (pi.) expenses on smth heavy

travelling expenses hotel

22.an obligation [pbli'geifn] n

e.g. What are the Seller’s obliga­ tions within the guarantee period?

23.responsible [ris'ponsibl] adj to be responsible for smth

e.g. Who is responsible for the test of the equipment?

24.through [Qm\\prep

e.g. The defects in the machines appeared through the Buyer’s fault.

зд. вводить вводить в эксплуатацию продлевать

продлевать на один месяц продлевать до 20 месяцев соответственно, в указанном по­ рядке

до сих пор; пока что

указывать недостаток, дефект, неисправ­ ность

находить дефекты исправлять, зд. устранять

1. стоимость за чей-либо счет

2. расходы, издержки

обязательство

ответственный

зд, по причине, из-за

587

Lesson 5

 

 

 

 

25.

fault [fo:It] n

 

 

вина

 

through smb’s fault

 

по чьей-либо вине

 

e.g. There was a delay in the de­

 

 

 

livery of the goods through

 

 

26.

the Seller’s fault,

неисправный, имеющий дефекты

faulty ['fo:lti] adj

 

faulty

equipment

 

 

 

parts

 

 

27.

 

рассматривать, обсуждать

to consider [kon'sidd] v

 

syn.: to discuss

the matter

 

 

 

 

 

 

 

 

to consider

the terms

 

 

 

 

 

the price problem

 

28.

a possibility [.posd'biliti] n

возможность

 

to find

 

a possibility

 

 

 

to have

 

 

 

 

to consider

 

 

 

 

e.g. I’m sure you’ll have the pos­

 

 

29.

sibility of visiting this place,

 

 

to replace [ri'pleis] v

заменять, замещать

 

e.g. The Sellers are to replace the

 

 

 

faulty parts by new ones,

 

 

30.

a replacement n

1. замена, замещение

 

e.g. We usuaMy guarantee prompt

 

 

 

replacement of faulty parts.

 

2. запасная часть

 

e.g. The replacements were de­

 

 

 

 

 

livered to the Buyer’s plant

 

 

 

without delay,

 

 

31.

to try [trai] v

 

пробовать, пытаться, стараться

32.

e.g. Try and see what I mean,

 

 

insurance [in'Juorons] n

страхование

33.

transport ['traenspoit] n

транспорт

34.

to authorize [Ъ: Goraiz] v

дать разрешение на что-либо,

 

 

 

a test

 

санкционировать

 

to authorize

 

 

 

 

 

a visit

 

 

 

to be authorized

быть уполномоченным

 

e.g. The manager is authorized to

 

 

 

negotiate the purchase of the

 

 

 

equipment.

 

 

 

588

 

 

An Offer. Discussing the Guarantee Period

35.

fare [feo] n

— плата за проезд, стоимость про-

 

e.g. What’s the fare?

 

езда

 

Сколько стоит проезд (билет)?

36.

a job [d3ob]

работа

syn.: work

Слово job означает конкретный вид работы и является исчисляемым

существительным. Оно может употребляться с неопределенным ар­ тиклем.

Слово work означает общее понятие — «работа» и в этом значении яв­ ляется неисчисляемым существительным и никогда не употребляется с неопределенным артиклем.

Например:

For a long time Jane tried to find work. Bill found a job at a travel agency.

37.to break [breik] (broke, broken) v — 1. разбивать

e.g. The child broke the cup.

 

 

to break the terms of the con-

2. нарушать

tract

 

 

to break an appointment

не прийти на деловую встречу

ADDITIONAL WORDSAND EXPRESSIONS

1.experience [iks'piorions] n

to know by / from experience

2.staff [sta:f] п

to be on the staff

3.a sample ['sa:mpl] n on the sample

e.g. We’d like to place an order on sample 10.

4.wholesale ['houlseil] n

adj wholesale business / trade

опыт знать по опыту

штат (сотрудников) быть в штате образец по образцу

оптовая торговля оптовый

adv

оптом

to sell / buy wholesale

 

5. to invent v

изобретать

L E S S O N 6

Subject for Study:_____ Health Service

U N I T I

WORKING ON THE TEXT

Read the text.

A TOUCH OF FLU

A

The National Health Service (NHS)1was introduced in Great Britain in 1948. It provides free medical treatment. Every person who wants to be under the NHS weekly pays some money in the form of stamps. However it is still possible to get private medical treatment which is chargeable.

* * *

On Monday morning Mr Adams felt very bad. He woke up with a headache and a sore throat. He had a bad cough and was running a high temperature. He understood that he had fallen ill. A general practitioner (GP)2 from the outpatient department of the district hospi­ tal was called to examine him.

Doctor:

What seems to be the trouble?

 

Patient:

I’ve got a cough and a headache. I’m all feverish.

Doctor:

Did you take your temperature?

 

Patient:

Yes, it’s 38.2.

 

Doctor:

How long have you been feeling this way?

 

Patient:

Since yesterday. It’s flu, isn’t it?

 

Doctor:

I’m afraid that’s what it is. And no wonder with

so much flu

 

about. It’s a very contagious disease. Why didn’t you call

Patient:

me yesterday?

 

I thought I would be all right.

 

Doctor:

I’ll write out a prescription. This medicine

is for your

 

headache and it will send your temperature down. Take a

590