- •Contents
- •Introduction Введение
- •Part I unit I
- •Lesson 1
- •Pre-text Exercises
- •Foreign Languages in the Life of an Educated Person.
- •Communicating across cultures
- •What Makes a Multicultural Person?
- •Introduction
- •Lesson 2
- •Pre-text exercises.
- •Mr. Lebedev's Day.
- •1. Can I Take a Message?
- •2. I Received Your Message
- •3. You've Got the Wrong Number
- •4. Hold On, Please!
- •5. That Really You?
- •6. I'd Like to Book a Trunk-Call
- •Lesson 3
- •Pre-text Exercises
- •At the Airport
- •At the Customs House
- •Lesson 4
- •Pre-text Exercises
- •Travelling by Air
- •1. The Plane Is Taking Off
- •2. On the Plane
- •3. The Plane Is Landing
- •4. The First Steps On Land
- •A Letter Home
- •Lesson 5
- •Pre-text Exercises
- •Hotel "Astoria"
- •1. At the reception desk
- •2. Which Hotel to Stay At
- •3. I'd Like a Single Room
- •4. Have You Filled In the Arrival Card?
- •5. Unfortunately We Are Full
- •6. How Long Will You Stay?
- •A Business Letter
- •A Reply
- •Lesson 6
- •Pre-text Exercises
- •2. The Soup Was Stone Cold!
- •3. There's Nothing Like Roast Saddle of Mutton.
- •4. Waiter, My Bill, Please.
- •5. I'd Rather Add a Piece of Cake.
- •6. We've Had a Good Meal, Haven't We?
- •Lesson 7
- •Pre-text Exercises
- •Shops and Shopping in London
- •Information Inquiry (Enquiry)
- •Lesson 8
- •Pre-text Exercises
- •Getting about London.
- •Excuse me, could you tell me ... How to get to ...
- •Which is the shortest way to ...?
- •1. Asking the Way
- •2. Am I on the Right Road for the British Museum?
- •An offer.
- •Lesson 9 Revision (1-8)
- •Hotel 1
- •Hotel 2
- •Hb: Oh, I see. And where is the hotel?
- •Hotel 3
- •Unit II
- •Lesson 10
- •Pre-text Exercises
- •Time is money
- •Explaining the Company Structure.
- •Who Is Who in the Company
- •Hill's Industrials. Managing Director
- •Memorandum
- •Model №1.
- •Model №2.
- •Lesson 11
- •Pre-text Exercises
- •London and Finance
- •1. Business Talks
- •2. Business Meeting
- •Заказ. (Order. Acknowledgement)
- •Lesson 12
- •Pre-text Exercises
- •Various Services of Banks
- •1. Opening an Account
- •2. Changing Money Over the Counter
- •Opening an Account
- •Lesson 13
- •Pre-text Exercises
- •1. Types of Businesses in the u.K.
- •2. Incorporation
- •3. Forms of Businesses in the u.S.A.
- •Discussing Foundation Documents
- •Рекламное письмо
- •Lesson 14
- •Pre-text Exercises
- •Contract as a document
- •Discussing a Contract.
- •Lesson 15
- •Pre-text Exercises
- •Fairs and Exhibitions
- •At the Exhibition
- •A Visit to the Plant
- •Claims and Adjustments
- •Ответ на претензию
- •Lesson 16
- •Pre-text Exercises
- •Marketing Management
- •Fax Message
- •Lesson 17 Revision (Lessons 1-16)
- •Part II
- •Cultural Differences in Body Language
- •Text 3 At McDonald’s
- •Text 4 Marketing
- •Text 5 What is a Manager?
- •Text 6 World Exhibitions
- •Text 7 Claims
- •Text 8 Discussing the Guarantee Period
- •Text 9 Contract (Time of Delivery, Payment)
- •Text 10 Talking Business a
- •2. Read the following letters:
- •1. Enquiries
- •2. Offers
- •3.Let's Laugh a Little
- •Appendix (приложение)
- •1. Упоминание о положении на рынке
- •2. Цена и условия платежа
- •3. Сообщение о выполнении контракта
- •4. Продление сроков поставки
- •Сокращения в телексах, телеграммах и письмах
- •Bibliography
At the Exhibition
Charma: Good morning, Mr. Somov.
Somov: Good morning, Mr. Charma. I'm glad to see you. Have you been to our pavilion?
Charma: Yes, we've just seen your display. It's wonderful. Your latest models of agricultural equipment are particularly good.
Somov: Have you seen them in operation?
Charma: Yes, we have. Does the equipment go for export?
Somov: Yes, we've sold it to many companies.
Charma: Your agricultural equipment meets our requirements. Our government is paying much attention to the development of the agricultural sector of our economy so the demand for the equipment will be high.
Somov: Fine. If you are really interested in our equipment we can set up a joint venture for the production of agricultural equipment in your country. It'll be mutually beneficial.
Charma: An excellent idea!
Somov: Then let's continue our talks in the Director's office and discuss the matter in detail there.
A Visit to the Plant
Taylor: We like your plant, Mr. Ivanov. It's quite modern.
Ivanov: Glad to hear that, the plant is really new. We built it only 2 years ago.
Taylor: By the way, how long did it take you to construct it?
Ivanov: Three years, though it's one of the biggest plants here.
Taylor: You produce very good compressors, they are easy to operate and reliable.
Ivanov: That's right. Our compressors are in great demand in the world market. We export them to many countries of the world. Last year was particularly good. Our total sales increased to ... roubles.
Taylor: Incidentally, in what way did you use the profit?
Ivanov: We invested heavily to improve the quality. We increased the salaries and wages. We also arranged a number of training courses for the technical personnel.
Taylor: We'd like to establish business relations with you. We are going to place a large order.
Ivanov: We'll be glad to cooperate with you.
III. Act out your own dialogues on the basis of the previous conversations.
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Writing Practice |
I. Read and translate the models:
Claims and Adjustments
Претензия, связанная с задержкой в поставке
10th August, 20.. Dear Sirs, Order No VC 5 8391 We are writing to you with reference to the above order and our letter of July 28th in which we asked you to expedite delivery of the 60 engines (Model 55) you were to have supplied on July 15th. We have been greatly inconvenienced by this delay because the lorries have been completed except for the engines that need to be fitted. Unless we receive the components within the next five days the order will be cancelled and placed elsewhere. Yours faithfully, ... |
Ответ на претензию
l2th August, 20.. Dear Sirs, Thank you for your letter of 10 August concerning your Order (VC 58391) which should have been supplied to you on 15July. First let me apologize for the delay and for the problems you have experienced. But as you may have read in your newspapers we are faced with an industrial dispute which has involved both administrative staff and workers on the shop floor and as a consequence has held up production over the past few weeks. However, I can tell you that the dispute has been settled and we are back to normal production. Your order has been given priority, so we should be able to deliver the engines before the end of this week. May I point out, with respect, that your contract with us had a standard clause stating that delivery dates would be met unless unforeseen circumstances arose, and we think you will agree that a dispute is an exceptional circumstance. Once again let me say how much I regret the inconvenience this delay has caused and emphasize that it was due to factors beyond our control. Please let us know if you wish to complete your order or whether you would prefer to make other arrangements. I look forward to hearing from you within the next day or so. Yours faithfully, T. Blackbell Managing Director |
II. Write the similar letter.