
- •Contents
- •Introduction Введение
- •Part I unit I
- •Lesson 1
- •Pre-text Exercises
- •Foreign Languages in the Life of an Educated Person.
- •Communicating across cultures
- •What Makes a Multicultural Person?
- •Introduction
- •Lesson 2
- •Pre-text exercises.
- •Mr. Lebedev's Day.
- •1. Can I Take a Message?
- •2. I Received Your Message
- •3. You've Got the Wrong Number
- •4. Hold On, Please!
- •5. That Really You?
- •6. I'd Like to Book a Trunk-Call
- •Lesson 3
- •Pre-text Exercises
- •At the Airport
- •At the Customs House
- •Lesson 4
- •Pre-text Exercises
- •Travelling by Air
- •1. The Plane Is Taking Off
- •2. On the Plane
- •3. The Plane Is Landing
- •4. The First Steps On Land
- •A Letter Home
- •Lesson 5
- •Pre-text Exercises
- •Hotel "Astoria"
- •1. At the reception desk
- •2. Which Hotel to Stay At
- •3. I'd Like a Single Room
- •4. Have You Filled In the Arrival Card?
- •5. Unfortunately We Are Full
- •6. How Long Will You Stay?
- •A Business Letter
- •A Reply
- •Lesson 6
- •Pre-text Exercises
- •2. The Soup Was Stone Cold!
- •3. There's Nothing Like Roast Saddle of Mutton.
- •4. Waiter, My Bill, Please.
- •5. I'd Rather Add a Piece of Cake.
- •6. We've Had a Good Meal, Haven't We?
- •Lesson 7
- •Pre-text Exercises
- •Shops and Shopping in London
- •Information Inquiry (Enquiry)
- •Lesson 8
- •Pre-text Exercises
- •Getting about London.
- •Excuse me, could you tell me ... How to get to ...
- •Which is the shortest way to ...?
- •1. Asking the Way
- •2. Am I on the Right Road for the British Museum?
- •An offer.
- •Lesson 9 Revision (1-8)
- •Hotel 1
- •Hotel 2
- •Hb: Oh, I see. And where is the hotel?
- •Hotel 3
- •Unit II
- •Lesson 10
- •Pre-text Exercises
- •Time is money
- •Explaining the Company Structure.
- •Who Is Who in the Company
- •Hill's Industrials. Managing Director
- •Memorandum
- •Model №1.
- •Model №2.
- •Lesson 11
- •Pre-text Exercises
- •London and Finance
- •1. Business Talks
- •2. Business Meeting
- •Заказ. (Order. Acknowledgement)
- •Lesson 12
- •Pre-text Exercises
- •Various Services of Banks
- •1. Opening an Account
- •2. Changing Money Over the Counter
- •Opening an Account
- •Lesson 13
- •Pre-text Exercises
- •1. Types of Businesses in the u.K.
- •2. Incorporation
- •3. Forms of Businesses in the u.S.A.
- •Discussing Foundation Documents
- •Рекламное письмо
- •Lesson 14
- •Pre-text Exercises
- •Contract as a document
- •Discussing a Contract.
- •Lesson 15
- •Pre-text Exercises
- •Fairs and Exhibitions
- •At the Exhibition
- •A Visit to the Plant
- •Claims and Adjustments
- •Ответ на претензию
- •Lesson 16
- •Pre-text Exercises
- •Marketing Management
- •Fax Message
- •Lesson 17 Revision (Lessons 1-16)
- •Part II
- •Cultural Differences in Body Language
- •Text 3 At McDonald’s
- •Text 4 Marketing
- •Text 5 What is a Manager?
- •Text 6 World Exhibitions
- •Text 7 Claims
- •Text 8 Discussing the Guarantee Period
- •Text 9 Contract (Time of Delivery, Payment)
- •Text 10 Talking Business a
- •2. Read the following letters:
- •1. Enquiries
- •2. Offers
- •3.Let's Laugh a Little
- •Appendix (приложение)
- •1. Упоминание о положении на рынке
- •2. Цена и условия платежа
- •3. Сообщение о выполнении контракта
- •4. Продление сроков поставки
- •Сокращения в телексах, телеграммах и письмах
- •Bibliography
Hotel "Astoria"
St. Petersburg is a world-famous city and the second largest in our country. A visit to St. Petersburg is an unforgettable impression, but it will become more remarkable if you choose to stay at the "Astoria" hotel.
The hotel is located in the very heart of the city. The complex comprising two buildings was erected at the beginning-of-the-century style in 1912 by architect Lydwal. The hotel is situated in St. Isaac's Square with a prominent building of St. Isaac's Cathedral, a statue of the Russian Tzar Nicholas I and the Mariinsky Palace.
The interior decoration of the "Astoria" hotel is marble, fine wood, mirrors and antiques, metal and plastics used with good taste. Completely restored in 1987-1990 the hotel still evokes the beginning of the century with its parquet floors, interiors and crystal chandeliers. The lobby made in light forms makes an unforgettable impression on you.
The hotel has 436 guest-rooms for a total of 800 beds. They include several apartments, suites, double and single rooms. Apartments have a sauna and a kitchenette.
Most of the guest-rooms are double rooms. The rooms are elegantly furnished and most comfortably equipped. Each guest-room is outfitted with a T.V. set, a radio-set, a refrigerator and a telephone. The suites are provided with mini-safes and self-defrosting mini-bars.
The hotel has a service bureau, a currency-exchange desk, hair-dressing, barber's and beauty saloons, massage part, a souvenir kiosk, a hard-currency gift shop, a laundry, repairs and dry cleaning.
The hotel also runs a "Rent-a-Car" service. Cars can be hired without driver or chauffeur-driven. Payment is to be made in hard currency.
At the hotel you have at your service three restaurants: "Winter Garden" seating 140, "Astoria" – 156 seats, "Angleterre" for 154 guests; a banquet hall for 132 seats, a grill-restaurant seating 60, two cabinets for 28 seats, several bars, cafes and buffets.
The "Astoria" hotel has a sauna, a swimming-pool and a fitness centre. There is a business centre which is equipped with all kinds of modern facilities and a conference hall seating 200, which is out-fitted with modern acoustic equipment and facilities.
The hotel courtyard is an ideal place for leisure and recreation.
At the service bureau you can get the necessary travel information. The clerks will help you in:
- ordering newspapers and magazines as well as gifts and flowers which will be delivered to your rooms;
- ordering any kind of public services;
- ordering a taxi or renting a car;
- reserving train, air tickets and obtaining tickets for the theatre and other entertainments, as well as in booking for excursions on group or individual services.
The "Astoria" hotel was considered the best in Russia. Many well-known political leaders, actors, singers, artists and poets stayed at this hotel. The English writer Herbert Wells lived in this hotel in 1914 and in 1934. Yesenin stayed there in 1925.
III. Answer the following questions:
Where is the hotel "Astoria" located?
When was it erected?
What is the style of the hotel complex?
How many guest-rooms has it?
What do they include?
How is each guest-room outfitted?
What kind of service has the hotel?
What can the clerks help you in?
How was this hotel considered in Russia?
Who stayed at this hotel?
IV. Do you agree that the hotel "Astoria" is one of the comfortable and remarkable hotels in Russia? Give your reasons.
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Speaking Practice |
I. Translate the following speech patterns and memorize them:
I am going to ... Could you give me the name of a good hotel to stop at?
Which is the best hotel?
I should like full board and lodging;
to reserve a single (double / room with bathroom; for a week (three nights);
the room facing the a) street; b) courtyard; c) garden;
What is the price for the room with the breakfast (without meals)?
Does the price include attendance (service charge)?
I reserved (booked) a room by telephone;
What kind of room would you like?
For how many days must I pay in advance?
II. Read the conversations and then role play them.