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Английский язык. Менеджмент гостинично-ресторанных предприятий. Учебное пособие

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1. Undoubtedly, the tourism industry is one of the most ………… in- dustries to crises. 2. Crisis preparedness is vitally important for all ………… to avoid bad publicity and damage to the viability of the business. 3. The success in dealing with the crisis event lies within …………. 4. It is evident from the analysis that there are lessons to be learned, which could be useful for the ………… in general. 5. Managers should prepare …………; define decisional and informational roles and responsibilities; retain a degree of flexibility in order to react swiftly and decisively at an operational level. 6. No two crises are the same and as companies vary in their scale, complexity and orientations, reactions will vary from one company to another in order to match the reaction to individual ………….
14. Составьте аннотацию к прочитанному тексту, используя речевые клише.
15. Сделайте сообщение по изученной теме.
132
20. INVESTMENT MANAGEMENT
1. Запишите и запомните следующие слова.
generic — обобщенный; refer to — относиться; objective цель; share — акция; bond — обязательство, облигация; real estate — недвижимое имущество; institution — организация; charity — благотворительное общество, учреждение; advisory консультация, рекомендация; provision снабжение, обеспечение; remit — зона ответственности, функции, полномочия; universe вселенная, среда, множество; roughly — грубо, приблизительно; inflow поступления, входящий поток; facet грань, аспект; dealing — имеющий дело; settlement — расчет, уплата, регистрация; compliance отдел по контролю за соблюдением правовых норм; accord — согласие, соответствие; valuation оценка, стоимость инвестиционного портфеля; precipitous поспешный, опрометчивый; decline спад; loath не желающий; stake ставить на карту / ставить в зависимость; attributable обусловленный; returns выручка; derivative ценная бумага второго уровня, производная.
2. Запишите и запомните следующие словосочетания
portfolio management управление портфелем ценных бумаг; trading of securities торговля ценными бумагами; asset management — управление финансовыми активами; real estate недвижимое имущество; pension fund пенсионный фонд;
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fund management управление денежными средствами; institutional investment институциональное инвестирование; discretionary management доверительное управление; money management управление денежными средствами; financial statement analysis анализ финансовых отчетов, анализ
финансового состояния предприятия;
asset selection выбор активов; stock selection выбор акций; internal auditing внутренний аудит; legislative and regulatory constraints правовые ограничения.
3. Переведите предложения с английского языка на русский.
1. The principal objective of the department is to identify market oppor­tunities. 2. The scheme allows employees to buy shares in the company.
3. Government bonds are usually a safe investment.
4. Сопоставьте слова, данные в левом столбике, и определения к ним из правого столбика.
1. generic
a) something that you plan to achieve, especially in business or work
2. objective
b) a large organization such as a bank, hospital, university, or prison
3. share
c) land and the buildings on it
4. bond
d) relating to or suitable for a range or class of similar things
5. real estate
e) one of the equal parts of a company that you can buy as a way of investing money
6. institution
f) a document given to someone who invests money in a government or com­pany, promising to pay back the money with interest
5. Найдите пары синонимов.
Bond, share, put in, objective, stock, obligation, invest, goal.
134
6. Найдите пары антонимов.
Assets, global, public, wealthy, poor, liabilities, private, local.
7. Заполните пропуски в предложениях словами, данными в рамочке. Переведите предложения.
Concentrated, management, employ, inflows,
transactions
1. The world’s largest companies are at least in part investment manag- ers and ………… millions of staff. 2. The global investment management industry is highly ……….. in nature. 3. A majority of fund managers’ report
that more than 50 % of their ………… go to just three funds. 4. “Back of­fice” employees track and record ………… and fund valuations for up to thousands of clients. 5. Investment ………… can take many forms.
8. Прочитайте текст и составьте к нему план.
Investment management is a generic term that most commonly refers to buying and selling of investments within a portfolio and trading of securities to achieve a specific investment objective.
Investment management is the professional asset management of vari­ous securities (shares, bonds and other securities) and other assets (e.g., real estate) in order to meet specified investment goals for the benefit of the in­vestors. Investors may be institutions (insurance companies, pension funds, corporations, charities, educational establishments etc.) or private investors.
The term asset management is often used to refer to the investment management of collective investments, while the more generic fund man­agement may refer to all forms of institutional investment as well as invest­ment management for private investors. Investment managers who specialize in advisory or discretionary management on behalf of (normally wealthy) private investors may often refer to their services as money management or portfolio management.
The provision of investment management services includes elements of financial statement analysis, asset selection, stock selection, plan implemen­tation and ongoing monitoring of investments. Coming under the remit of financial services many of the world's largest companies are at least in part investment managers and employ millions of staff.
135
The term fund manager (or investment advisor in the United States) re­fers to both a firm that provides investment management services and an in­dividual who directs fund management decisions.
According to a Boston Consulting Group study, the assets managed pro­fessionally for fees reached an all-time high of US$62.4 trillion in 2012, af­ter remaining flat-lined since 2007. Furthermore, these industry assets under management were expected to reach US$70.2 trillion at the end of 2013 as per a Cerulli Associates estimate.
The global investment management industry is highly concentrated in nature, in a universe of about 70,000 funds roughly 99.7 % of the US fund flows in 2012 went into just 185 funds. Additionally, a majority of fund managers’ report that more than 50 % of their inflows go to just three funds.
The business of investment has several facets, the employment of pro­fessional fund managers, research, dealing, settlement, marketing, internal auditing, and the preparation of reports for clients. The largest financial fund managers are firms that exhibit all the complexity their size demands. Apart from the people who bring in the money (marketers) and the people who direct investment (the fund managers), there are compliance staff (to ensure accord with legislative and regulatory constraints), internal auditors of vari­ous kinds (to examine internal systems and controls), financial controllers (to account for the institutions’ own money and costs), computer experts, and back office” employees (to track and record transactions and fund valua­tions for up to thousands of clients per institution).
Key problems of running such businesses include:
revenue is directly linked to market valuations, so a major fall in as-
set prices can cause a precipitous decline in revenues relative to costs;
above-average fund performance is difficult to sustain, and clients
may not be patient during times of poor performance;
successful fund managers are expensive and may be headhunted by
competitors;
above-average fund performance appears to be dependent on the
unique skills of the fund manager; however, clients are loath to stake their investments on the ability of a few individuals they would rather see firm­wide success, attributable to a single philosophy and internal discipline;
analysts who generate above-average returns often become sufficient-
ly wealthy that they avoid corporate employment in favor of managing their personal portfolios.
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Investment management can take many forms. It can be done either by the consumer or a professional and can be passive, active, aggressive or con­servative. It can refer to sophisticated trading techniques involving deriva­tives and alternative investments.
9. Определите, истинны или ложны высказывания.
1. Investment management is the professional asset management of var-
ious securities.
2. Investors are usually institutions only.
3. The provision of investment management services includes elements
of financial statement analysis.
4. The term “a fund manager refers to an individual who directs fund
management decisions.
5. Internal auditors track and record transactions and fund valuations for
up to thousands of clients per institution.
6. The clients are patient during times of poor performance.
7. Clients are loath to stake their investments on the ability of a few in-
dividuals.
10. Ответьте на вопросы к прочитанному тексту.
1. What is Investment Management?
2. What kind of investors do you know?
3. What is the term asset management often used to refer to?
4. What does the provision of investment management services include?
5. What is fund manager?
6. Are there any other people involved apart from marketers and fund
managers?
7. What are the key problems of running such businesses?
11. Прочитайте и переведите текст об инвестициях в сфере ту-
ризма и скажите, был ли этот инвестиционный проект успешным.
In 2001, the Moroccan Government, in cooperation with the private sec­tor, developed a tourism strategy called “Vision 2010”. The strategy had three main components:
a) to develop six beach resorts on the Atlantic coast;
b) to renovate and expand existing tourism destinations (Casablanca, Fez, Marrakech, Tangier etc.);
c) to develop new regional tourism products.
The main objective was to triple Morocco’s tourism capacity in respect of the number of hotel beds and passenger seats. The strategy also included
137
an aggressive marketing campaign aimed at attracting 10 million visitors to the country in 2010.
For the six beach resorts, the Government sought participation by for­eign investors through a public-private partnership (PPP) approach. Projects for the resorts were developed with the assistance of consultants, and 50 po­tential foreign investors were invited to bid for the projects. The Government invested in infrastructure at the sites, in order to provide them with water, electricity and transport connections. Other measures, such as tax exemp­tions and land concessions, were granted too.
By 2007, five consortia had been selected. The investors included de­velopers and tour operators from Belgium, France, the Netherlands, South Africa and Spain.
Due to the financial crisis, which affected many of the investors, the Moroccan Government had to reschedule the end year to 2016. The Gov­ernment has raised funds and made additional investments to help compen­sate for the withdrawal of some foreign investors. As of 2010, two resorts had started their operations.
12. Прочитайте список слов и словосочетаний и скажите, какие
новшества в туристической сфере требуют внешних инвестиций (например, банковский кредит), а какие могут быть профинанси­рованы за счет финансовых ресурсов самого туристского предпри­ятия.
New hotels, software, marinas, golf courses and spas, kitchen equip­ment, mountain resorts, comfortable beaches, surfing, excursion develop­ment, adventure tour, medical centres, airlines, railways, hospitals.
13. Составьте аннотацию к прочитанному тексту, используя
речевые клише.
14. Сделайте сообщение по изученной теме.
138
VOCABULARY
А
a la carte порционное меню abbey аббат accept принимать access — доступ accommodation размещение accommodation industry ин-
дустрия размещения
accompaniment — гарнир,
дополнения
accomplish — выполнять, совер-
шать
accord согласие, соответствие accounting бухгалтерский
учет
achieve достигать, добиваться achieve goals достигать цели acquire приобретать, полу-
чать, овладевать
acquisition — приобретение, по-
глощение, слияние (компаний)
administration of complaints
рассмотрение жалоб
adopt принимать; усваивать adventure приключение advertising рекламирование advice совет, консультация advisory консультация, реко-
мендация
age-related and religious faith
возрастные и религиозные убеждения
agreement соглашение align присоединять(ся), вы-
равнивать
Allies государства–члены ан-
тифашистской коалиции во второй мировой войне
allocating resources выделе-
ние ресурсов
allow позволять alongside бок о бок although хотя amenities удовольствия, блага amount количество Anniversary годовщина,
юбилей
annual paid vacation
ежегодный отпуск
antitrust law антитрестовский,
антимонопольный закон
apparently ясно, очевидно appeal обращаться с призы-
вом, просьбой, апеллировать
appear появиться appearance внешний вид, об-
личье
applicable подходящий application применение appointment договоренность
(о встрече), назначение (на должность)
appraise оценивать appreciate ценить, высоко
ставить
Armed Forces вооруженные
силы
assault атака, нападение, сло-
весное оскорбление
139
assess оценивать assessment оценка asset management управление
финансовыми активами
asset selection выбор активов assigned to закреплен за, при-
писан к
assignment назначение, рас-
пределение
assistant помощник associate коллега, партнер,
компаньон, единомышленник, помощник, заместитель
attain достигать, добиваться attempt попытка
attract investment привлекать
инвестиции
attributable обусловленный authorised capital уставной
капитал
authority власть, авторитет,
полномочия
available доступный, налич- ный, годный average salary средняя
зарплата
avoid избегать aware осведомленный awareness осведомленность
В
Bahal Faith бехаизм ban trade запрещать торговлю banking банковское дело,
банковские услуги
Banquets банкетная
деятельность
bar counter барная стойка be brought to justice привле-
каться к суду
be conscious быть преиспол-
ненным
bed and breakfast условия
проживания в гостинице, при которых в цену номера включается завтрак
belief вера, доверие, верование benefits and drawbacks пре-
имущества и недостатки
biblical times библейские вре-
мена
bond обязательство, облига-
ция
bow поклон, кивок busboy помощник официанта,
уборщик посуды
business environment конъ-
юнктура
Butler/French Service обслу-
живание по-французски
С
capture овладеть, захватить caravansary караван-сарай carve разрезать, раскладывать
на порции
casual coffee-shop / casual
restaurant кафетерий /
ресторан с непринужденной обстановкой
140
cater for обслуживать посети-
теля, снабжать продовольствием
cater for those on the move
обслуживать тех, кто в пути
catering общественное
питание
census перепись CEO (Chief Executive Officer)
генеральный директор, управ­ляющий
chain-operated hotel сетевое
управление отелем
charity благотворительное
общество, учреждение
Christianity христианство circumstances обстоятельства clarify разъяснять, вносить
ясность
cleaning уборка clergy духовное лицо, свя-
щенник
closely connected with близко
связан с
cluster концентрация,
скопление
cocktail lounge коктейль-бар,
коктейльный зал
collected in taxes собранные
налоги
commitment заинтересован-
ность, обязательство, наме­рение
committed преданный community группа лиц, объ-
единённых определённым при­знаком; местная обществен­ность; локальное сообщество, территориальная община
compare сравнить competition конкуренция, со-
ревнование
competitive конкурентный competitive advantage конку-
рентное преимущество
competitor конкурент complex сложный complexity сложность compliance отдел по контролю
за соблюдением правовых норм
concerning относящийся к
делу
Confucianism конфуцианство confuse смущать, приводить в
замешательство, запутывать, усложнять
confusion замешательство,
путаница
connection связи, знакомства conscious сознательный, по-
нимающий
consent согласие, разрешение consequence последствия consistency последователь-
ность, логичность
constituent элемент, состав-
ляющая
consulting — консультирование contingency plan план дей-
ствий в экстремальных усло­виях
contingency project антикри-
зисный проект
continuous basis непрерывный
базис
contract negotiation обсужде-
ние условий контракта
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