Иностранный язык (английский язык). Учебно-методический комплекс по направлению подготовки 38.03.02 (080200) «Менеджмент», профили «Управление человеч

Ролевая игра: “How to learn a language well?”

Characters: A – teacher; B – student; C – the student’s friend; D – B’s parents; E – B’s foreign friend.

Задание:

1)A, C, D, E are to persuade B to learn English and give reasons.

2)B does not want to learn English (and other foreign languages).

Описание ролевой игры «Деловая коммуникация»

These short English conversations focus on telephoning in English. Here are five common situations used when telephoning in English. To begin with, each situation first presents the entire telephoning English conversation. Next, each situation has two separate versions with either caller 1 or caller 2 left blank. These telephoning English conversations can be used in the following ways:

Use the entire telephoning English conversation in pairs to practice the situations.

Use the separate telephoning English conversations with your role. The other role is taken away so that you can listen to your partner more carefully.

Use the telephoning English conversations without your role once you have used the role plays a number of times. This will help you memorize common phrases used in typical telephoning English situations.

Feel free to print out these telephoning English situations for use in class, or share the telephoning conversations with your friends online. For example, you could call your friend on Skype, navigate to a telephoning English practice

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page and practice together by each taking a role, exchanging roles, and practicing a few times.

Complete Conversation: Caller 1: Hello, this is Jane.

Caller 2: Hello, this is Ken. May I speak with Andy? Caller 1: I'm afraid Andy isn't in at the moment.

Caller 2: Could you take a message?

Caller 1: Sure, just a moment let me get a pencil... OK.

Caller 2: Great. Can you tell Andy that we're meeting tomorrow at three o'clock.

Caller 1: OK ... three o'clock meeting with Ken. Does he know where the meeting is?

Caller 2: Tell him we'll be meeting in the corner office downtown. Caller 1: Yes, corner office downtown. Is there anything else?

Caller 2: I'll leave my telephone number just in case he doesn't have it. Caller 1: OK, I'm ready.

Caller 2: Yes, my cell phone number is 439 908 7754. Caller 1: That's 439 808 7754.

Caller 2: No, it's 439 908 7754. Caller 1: Ah, sorry.

Caller 2: No problem. Thanks for your help.

Caller 1: I'll make sure Andy sees this as soon as he gets in tonight. Caller 2: Thank you. Good bye.

Caller 1: Good bye.

Role Play: Caller 1 Caller 1: Hello, this is Jane.

Caller 2: _____

Caller 1: I'm afraid Andy isn't in at the moment.

Caller 2: _____

Caller 1: Sure, just a moment let me get a pencil... OK.

Caller 2: _____

Caller 1: OK ... three o'clock meeting with Ken. Does he know where the meeting is?

Caller 2: _____

Caller 1: Yes, corner office downtown. Is there anything else?

Caller 2: _____

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Caller 1: OK, I'm ready.

Caller 2: _____

Caller 1: That's 439 808 7754.

Caller 2: _____

Caller 1: Ah, sorry.

Caller 2: _____

Caller 1: I'll make sure Andy sees this as soon as he gets in tonight.

Caller 2: _____

Caller 1: Good bye.

Role Play: Caller 2

Caller 1: _____

Caller 2: Hello, this is Ken. May I speak with Andy?

Caller 1: _____

Caller 2: Could you take a message?

Caller 1: _____

Caller 2: Great. Can you tell Andy that we're meeting tomorrow at three o'clock.

Caller 1: _____

Caller 2: Tell him we'll be meeting in the corner office downtown.

Caller 1: _____

Caller 2: I'll leave my telephone number just in case he doesn't have it.

Caller 1: _____

Caller 2: Yes, my cell phone number is 439 908 7754.

Caller 1: _____

Caller 2: No, it's 439 908 7754.

Caller 1: _____

Caller 2: No problem. Thanks for your help.

Caller 1: _____

Caller 2: Thank you. Good bye.

Caller 1: Good bye.

Role-play 2

Asking a Question about a Bill

Complete Conversations:

Caller 1: Good afternoon, Northwest Electricity, how may I help you? Caller 2: Good afternoon, this is Robert Tips, I have a question about my electricity bill this month.

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Caller 1: I'd be happy to help you with that Mr. Tips. Can I have your account number?

Caller 2: I'm afraid I don't have that with me.

Caller 1: It's no problem, I'll just look your name up in our database.

Caller 2: Great.

Caller 1: Could you give me your address as well? Caller 2: It's 2368 NW 21st Ave. Vancouver, Washington.

Caller 1: Yes, I have your account up on my computer. How may I help

you?

Caller 2: The last bill I received seemed too high.

Caller 1: Yes, I see that it was considerably higher than last year. Did you use more electricity?

Caller 2: No, I don't think we used any more electricity that the year before. Caller 1: OK, I'll tell you what I can do. I'll mark this and have a supervi-

sor take a look at the account.

Caller 2: Thank you. When can I expect an answer?

Caller 1: We should have an answer for you by the end of the week. I'll give you an inquiry number.

Caller 2: OK, let me get a pen ... OK, I'm ready. Caller 1: It's 3471.

Caller 2: That's 3471.

Caller 1: Yes, that's correct. Caller 2: Thank you for your help.

Role Play: Caller 1

Caller 1: _____

Caller 2: Good afternoon, this is Robert Tips, I have a question about my electricity bill this month.

Caller 1: _____

Caller 2: I'm afraid I don't have that with me.

Caller 1: _____

Caller 2: Great. Caller 1: _____

Caller 2: It's 2368 NW 21st Ave. Vancouver, Washington.

Caller 1: _____

Caller 2: The last bill I received seemed too high.

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Caller 1: _____

Caller 2: No, I don't think we used any more electricity that the year before.

Caller 1: _____

Caller 2: Thank you. When can I expect an answer?

Caller 1: _____

Caller 2: OK, let me get a pen ... OK, I'm ready.

Caller 1: _____

Caller 2: That's 3471.

Caller 1: _____

Caller 2: Thank you for your help.

Role Play: Caller 2

Caller 1: Good afternoon, Northwest Electricity, how may I help you?

Caller 2: _____

Caller 1: I'd be happy to help you with that Mr. Tips. Can I have your account number?

Caller 2: _____

Caller 1: It's no problem, I'll just look your name up in our database.

Caller 2: _____

Caller 1: Could you give me your address as well?

Caller 2: _____

Caller 1: Yes, I have your account up on my computer. How may I help

you?

Caller 2: _____

Caller 1: Yes, I see that it was considerably higher than last year. Did you use more electricity?

Caller 2: _____

Caller 1: OK, I'll tell you what I can do. I'll mark this and have a supervisor take a look at the account.

Caller 2: _____

Caller 1: We should have an answer for you by the end of the week. I'll give you an inquiry number.

Caller 2: _____

Caller 1: It's 3471.

Caller 2: _____

Caller 1: Yes, that's correct.

Caller 2: _____

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Описание коммуникативной деловой игры «Деловая коммуникация»

All students are divided into groups of three or four persons. There are a number of standard business questions used when making general inquires into the nature of a company. The following dialogue covers a number of standard business questions. The reference section then provides variations and related business questions for a number of the standard business questions used in the dialogue. Students should get the mini-situations and follow the discussion between the groups:

Business Reporter: Thank you for taking the time to meet with me today. Manager: It's my pleasure.

Business Reporter: Who do you work for?

Manager: I work for Springco.

Business Reporter: What does Springco do?

Manager: Springoco distributes health products throughout the United States. Business Reporter: Where is the company based?

Manager: Springco is located in Vermont.

Business Reporter: How many people do you employ? Manager: Currently, we have 450 people on staff.

Business Reporter: What's your annual revenue? Manager: Our gross revenue is about $5. 5. million this year.

Business Reporter: What type of distribution services do you provide? Manager: We distribute to both wholesale and retail outlets.

Business Reporter: What sort of internet presence do you have? Manager: We have a storefront, as well as an online forum.

Business Reporter: Is your company public? Manager: No, we are a privately held company.

Business Reporter: What type of logistical structure do you have? Manager: We ship from four regional warehouses.

Business Reporter: Where are your products manufactured?

Manager: Most of our products are manufactured abroad, but a number are also produced here in the United States.

Standard Business Questions (for discussion between groups): Who do you work for?

Variations:

Which company do you work for? Where do you work?

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Related Questions:

What kind of job do you have? What do you do?

What are your responsibilities?

What does X do?

Variations:

What kind of business does X do? Which business is X in?

Related Questions:

What type of products does X sell / manufacture / produce? What type of services does X provide / offer?

Where is the company based?

Variations:

Where is your company located? Where are your headquarters?

Related Questions:

Where do you have branches? Do you have any offices abroad?

How many people do you employ?

Variations:

How many people does X employ? How many people does X have on staff? How many employees are there at X?

Related Questions:

How many divisions are there?

How many people are on staff in that branch? How many people do you employ in (City)?

What's your annual revenue?

Variations:

What's your turnover? What type of revenue do you do?

Related Questions:

What's your net profit?

What are (were) your quarterly earnings? What type of a margin do you have?

Is your company public?

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Variations:

Are you a publicly traded company?

Are you on the stock market?

Is your company privately held?

Related Questions:

What's your company's stock symbol?

Which market are you traded on?

Where are your products manufactured?

Variations:

Where are your goods produced?

Where do you manufacture / produce your merchandise?

4.4. Описание необходимого материально-технического обеспечения дисциплины

Для эффективного освоения дисциплины «Иностранный язык (английский язык)» используется языковой оборудованный класс (Language Class) со следующим материально-техническим обеспечением: компьютеры (интегрированные в Интернет) с колонками для студентов и преподавателей, наушники с микрофонами, презентационная магнитная доска.

При обучении языку используется программное обеспечение Dialogue Nibelung. Все компьютеры подключены к вузовской внутренней сети и к сети Интернет. Компьютерный класс выполняет ряд таких дидактических задач обучения иностранному языку, как: формирование умений и навыков чтения иностранных текстов, совершенствование умений аудирования (формирование аудитивных навыков различения звуков, артикуляционных произносительных, ритмических и интонационных произносительных навыков), умений построения монологических и диалогических высказываний, формирование устойчивой мотивации иноязычной деятельности обучаемых с помощью оперативных материалов Интернета, формирование языкового портфеля.

Языковой класс содержит широкий спектр аутентичных языковых материалов в виде аудио-, видеоматериалов, CD- и DVD-ROM (курсы иностранных языков различного уровня, обучающие программы, электронные словари и справочные издания, аудиозаписи художественных произведений на иностранных языках, художественные и документальные фильмы на английском языке с субтитрами, видеоматериалы (учебные подкасты)

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ВВС и CNN, которые используются для реализации принципа наглядности, восполняют отсутствие языковой среды, повышают мотивацию, развивают навыки аудирования, говорения, письма по темам.

5. КОНТРОЛЬНО-ИЗМЕРИТЕЛЬНЫЕ МАТЕРИАЛЫ

Контроль знаний студентов по дисциплине «Иностранный язык (английский язык)» осуществляется в форме текущего контроля, промежуточного контроля и итогового контроля.

Текущий контроль – это проверка и оценка готовности студента к каждому занятию. Он осуществляется в течение семестра в устной и письменной форме в виде тестов, устных опросов и индивидуальных заданий.

Промежуточный контроль успеваемости призван измерить объем знаний, навыков и умений, полученных за определённый отрезок времени (семестр). Он проводится в форме контрольного тестирования (I, III семестр) и экзамена (II семестр). Объектом контроля являются коммуникативные умения во всех видах речевой деятельности (аудирование, говорение, чтение, письмо), ограниченные тематикой и проблематикой изучаемых разделов курса.

Итоговый контроль проводится в конце курса обучения иностранному языку в форме итогового экзамена (IV семестр) с целью проверки усвоения учебного материала. Объектом контроля является достижение заданного уровня владения иноязычной коммуникацией.

5.1. Задания для текущего и промежуточного контроля знаний студентов

Образец теста

ГРАММАТИКА И ЛЕКСИКА

Раскройте скобки, поставив прилагательные в нужную степень сравнения.

Government figures show that the Scandinavian countries of Norway, Denmark and Sweden give (0) the highest (high) percentage of GNP (Gross National Product) in foreign aid. Norway is (11) …………. (generous), but then

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Norway is (12) ……….. (wealthy) country in Europe because it has (13)

………. (great) oil reserves than any other European country. (14) ………..

(surprising) fact, perhaps, is that the United States contributes (15) ……….

(low) percentage of GNP in aid, even (16) ………. (low) than tiny New Zealand.

Образуйте существительные при помощи данных суффиксов (-ist, -er, -ence, -ness, -ship) от следующих слов.

Например: silent – silence

16nervous…..

17paint…..

18tour…..

19weak…..

20econom…..

ЧТЕНИЕ

Прочитайте текст и выберите правильный вариант ответа: a, b или c.

Mithoni’s story

I got on really well with Karen from the first time I met her. I found it difficult to trust people because I came from a very bad situation in my country. But I trusted Karen and we soon became friends.

The first thing we did together was go to an exercise class. I didn’t use to do much exercise at home, so it was difficult at first, but Karen is a very active lady, so I’ve had to become more active – and I think it’s been very good for me! She hasn’t just helped me get fit though – she has helped me in so many ways. Whenever I do something for the first time, I think – right, what would Karen do? She’s also helped me try things I would never have done before. I’ve just completed a cookery course – she suggested the course so that I could make some money, and it was fantastic. She’s my inspiration in life.

Karen’s story

I met Mithoni when she was very lonely. She hadn’t been in this country long, and she needed a friend. I thought that I could help Mithoni learn to live in a new country, but I also realised that she could teach me a lot too. I’ve always

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