- •Table of contents
- •Introduction
- •Theme 1 communication
- •1. Communication Structure. How do people communicate?
- •2. Objectives of communication
- •3. Communication skills
- •4. Channels of communication
- •5. Barriers to Communication
- •6. Success in communication
- •Please engage brain before opening mouth
- •7. Basic forms of communication
- •Verbal Communication
- •8. Communication spheres of translators
- •Reader Theme 2. Intercultural communication
- •1. Culture of communication
- •2. Intercultural communication
- •3. Translators in Cross-Cultural Communication
- •4. Culture and entertainment
- •Theme 3
- •Verbal communication
- •1. Verbal Communication
- •Verbal languages
- •2. Culture of verbal communication
- •Verbal Etiquette
- •3. Semantic and social nature of language
- •Introductions
- •3. Verbal Activities
- •Theme 4 telephoning
- •Introduction. Nowadays, even with e-mail and the Internet, the telephone is still the most common means of communication in business. Telephone is very important in modern business operations.
- •Words are missed
- •Words are misheard
- •The message is misunderstood.
- •Reader. Theme 5. Non-verbal communication
- •4.1. Introduction
- •4.2. Classification of non-verbal communication
- •4.3. Intercultural differences in non-verbal communication
- •4.4. Visiting another country
- •4.5. Professional skills of translators
- •Theme 6 Applying for a job
- •1. Introduction
- •2. The application itself
- •If possible make a photocopy of the blank form before you start. Use this to make a rough copy and then you can be sure that the final version is laid out as neatly as possible.
- •3. Interview
- •4. Translator in a job interview
- •Information to bring to an interview:
- •5. Cross-cultural interviews
- •6. Job interviews in the usa compared with other cultures
- •Reader. Theme 7
- •Interpersonal communication at work
- •1. Interpersonal Communication
- •2. Interpersonal skills
- •3. Communication climate
- •4. Relations and Processes in Workplace
- •5. People in the Office Environment
- •Reader. Theme 8. Meetings
- •1. Introduction
- •2. Types of meetings
- •3. Meeting procedure
- •Place a watch or clock in a prominent position so you are able to keep an eye on the time.
- •4. Chairing meetings
- •5. Duties of members (attendees, participants) at a meeting
- •6. Teleconferencing
- •7. International meetings
- •8. Business etiquette of the translator
- •8. Vocabulary. Meetings
- •Writing an agenda
- •An example of formal minutes
- •Reader Theme 9. Negotiations
- •1. Introduction
- •2. Types of negotiations
- •3. Stages in negotiation
- •4. Cross-cultural negotiations
- •1. The basis of the relationship
- •2. Information at negotiations
- •3. Negotiation styles
- •5. Grammar of diplomacy in negotiations
- •10 Being open to negotiation. The -ing forms.
- •12. Verbs patterns with recommend / suggest /advise
- •Reader. Unit 10. Presentation
- •1. Public communication
- •2. Presentation
- •Translator and presentation
- •3. From the life of famous orators
- •4. Preparation to presentation
- •5. Delivering a presentation
- •6. Language.
- •6. Public Communication in different cultures
- •7. Presentation language
7. Presentation language
Try to use the following key phrases in your presentation.
Presentation Language |
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Good evening, everyone. Thank you for inviting me to speak on ... Tonight I am going to talk about...
I would like to start by ... I shall begin by ... I’d like to begin by . . Then I will speak about... Thirdly I will talk about... And lastly ...
Let us begin with ... Firstly . . . secondly . . . thirdly . . . lastly . . . First of all . . . then . . . next . . . After that . . .finally . . . To start with . . . later . . . to finish up . . . However... Moving on to ... Let me turn now to ... Turning to ... What does that mean for us? My third point deals with ... Let’s look at this in more detail. And last but not least... A good example of this is . . . To illustrate this point, . . |
So, in conclusion, you can see that... We’ve looked at . . . Let’s recap, shall we? I’d like to sum up now . . . Let me remind you, finally, of some of the points I’ve made. If I can just sum up the main points . . . Let me summarise briefly what I’ve said.
I won ‘t comment on this now, . . . We’ll be examining this question in more detail later on. Does anyone have any questions?
I hope I have been able to tell you a little about… I think that’s a good place to stop. Before I sit down I would first like to thank ... for… Thank you all for listening so attentively. Thank you for listening.
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Presenting a product (Team presentation) |
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Open the presentation
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Good morning, everybody, thanks for coming. I’m (name) and this is (partner). As some of you already know, (partner) and I have been working on this project for some time. By the end of this afternoon’s presentation, we hope/think/feel confident you’ll be as excited about this idea as we are |
Arouse interest
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As the world’s leading provider/a major player in the world of..., we pride ourselves on ... For us, ... is not just a business - it’s ... |
Introduce product/ service |
OK. And now the moment you’ve all been waiting for! Ladies and gentlemen, the new ... |
Describe product/ service
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The main features/benefits/selling points are ... And, as you’d expect ... Now, I know what you’re thinking: how can ...? So, let me reassure you. We’ve really done our homework on this one. |
Close
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We really do believe the ... could be a bestselling product/first-class service and an excellent addition to our current range of .../enormously successful sideline to our main business. OK, to wrap things up. The ... has been fully costed. A complete breakdown is included in the report. What we need now is the go-ahead from you. Thank you very much. |
Open Q&A session
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Thank you, (partner). OK, we’d like to throw this session open now for questions and suggestions. As (partner) said, we need your authorisation to move on to the next stage. So, over to you! |