- •Table of contents
- •Introduction
- •Theme 1 communication
- •1. Communication Structure. How do people communicate?
- •2. Objectives of communication
- •3. Communication skills
- •4. Channels of communication
- •5. Barriers to Communication
- •6. Success in communication
- •Please engage brain before opening mouth
- •7. Basic forms of communication
- •Verbal Communication
- •8. Communication spheres of translators
- •Reader Theme 2. Intercultural communication
- •1. Culture of communication
- •2. Intercultural communication
- •3. Translators in Cross-Cultural Communication
- •4. Culture and entertainment
- •Theme 3
- •Verbal communication
- •1. Verbal Communication
- •Verbal languages
- •2. Culture of verbal communication
- •Verbal Etiquette
- •3. Semantic and social nature of language
- •Introductions
- •3. Verbal Activities
- •Theme 4 telephoning
- •Introduction. Nowadays, even with e-mail and the Internet, the telephone is still the most common means of communication in business. Telephone is very important in modern business operations.
- •Words are missed
- •Words are misheard
- •The message is misunderstood.
- •Reader. Theme 5. Non-verbal communication
- •4.1. Introduction
- •4.2. Classification of non-verbal communication
- •4.3. Intercultural differences in non-verbal communication
- •4.4. Visiting another country
- •4.5. Professional skills of translators
- •Theme 6 Applying for a job
- •1. Introduction
- •2. The application itself
- •If possible make a photocopy of the blank form before you start. Use this to make a rough copy and then you can be sure that the final version is laid out as neatly as possible.
- •3. Interview
- •4. Translator in a job interview
- •Information to bring to an interview:
- •5. Cross-cultural interviews
- •6. Job interviews in the usa compared with other cultures
- •Reader. Theme 7
- •Interpersonal communication at work
- •1. Interpersonal Communication
- •2. Interpersonal skills
- •3. Communication climate
- •4. Relations and Processes in Workplace
- •5. People in the Office Environment
- •Reader. Theme 8. Meetings
- •1. Introduction
- •2. Types of meetings
- •3. Meeting procedure
- •Place a watch or clock in a prominent position so you are able to keep an eye on the time.
- •4. Chairing meetings
- •5. Duties of members (attendees, participants) at a meeting
- •6. Teleconferencing
- •7. International meetings
- •8. Business etiquette of the translator
- •8. Vocabulary. Meetings
- •Writing an agenda
- •An example of formal minutes
- •Reader Theme 9. Negotiations
- •1. Introduction
- •2. Types of negotiations
- •3. Stages in negotiation
- •4. Cross-cultural negotiations
- •1. The basis of the relationship
- •2. Information at negotiations
- •3. Negotiation styles
- •5. Grammar of diplomacy in negotiations
- •10 Being open to negotiation. The -ing forms.
- •12. Verbs patterns with recommend / suggest /advise
- •Reader. Unit 10. Presentation
- •1. Public communication
- •2. Presentation
- •Translator and presentation
- •3. From the life of famous orators
- •4. Preparation to presentation
- •5. Delivering a presentation
- •6. Language.
- •6. Public Communication in different cultures
- •7. Presentation language
4. Preparation to presentation
Careful preparation of a presentation will make you more confident, and your audience will better receive your message. There are some elements to consider when preparing any talk.
• Planning. Plan your presentation carefully. Thorough preparation will make you confident and help you to overcome your nervousness.
• Objectives. Think about what you want to achieve. Are you aiming to inform, persuade, train or entertain your audience?
• Audience. Who is your audience? How many people will be attending? What do they need to know?
• Content. Brainstorm your ideas first. Then decide what is most relevant and appropriate. Make sure that you take enough time to do any research that you need. Be selective – do not try to present too much in your message. Win your audience with your knowledge.
• Structure. Any presentation should consist of an introduction, a body and a conclusion. There should be examples, figures, stories, etc. The use of humor is also welcome. Again, remember not to try to put in too many figures or too many details. Everything must be balanced since you are planning to deliver a presentation and not give a show of any kind. Your audience should not lose the main idea of your talk. The structure of your message should be simple, words and sentences short.
• Rehearsal. Take time to practice your presentation. This will give you a chance to identify any weak points or gaps. Check the timing, and make sure you can pronounce any figures and proper names correctly and confidently. Start rehearsals by simply reading through your full script. Once you are comfortable with the material, begin to practice in front of the mirror, and switch to notes if you are using them. Rehearse your speech in front of your family, friends or colleagues. Use a tape-recorder to listen to yourself. Videotape your presentation and analyze it.
• Developing spontaneity. Speaking off the cuff to an audience is hard. However, develop your spontaneity by knowing your subject inside out. In doing this, you give yourself confidence to add details or examples that have not been written into your speech, this making your presentation sound fresh, off-the-cuff, and unrehearsed.
• Visual aids. You should use them only as a support of what you are delivering. Use some charts, diagrams, a flip chart, an interactive board, PowerPoint slides. Have handouts ready and give them out at the appropriate time. Over half of an oral message is actually communicated visually.
• Thinking positively. Repeat positive and encouraging thoughts to yourself as you prepare for your presentation. Try some of the following phrases:
My presentation is interesting and full of great ideas. The audience will love it. |
The audience is sure to be enthusiastic. My presentation is strong, and I’m well prepared. |
I know my subject inside out. The audience will discover that for themselves early on. |
My rehearsal went really well. I can’t wait to see the reaction of the audience. |