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  1. Airport announcements

Here are six announcements made over the public address system of an airport. As you read identify the type of message.

- staff announcement

- advertisement

- flight cancellation

- delayed flight arrival

- final flight call

- warning

- paging a passenger

- delayed flight departure

- security announcement

Announcement 1.

Passengers are reminded that smoking is not permitted in any part of the terminal building.

Announcement 2.

Will passenger Eckber from Miami please go to airport Information where your tour leader is waiting.

Announcement 3.

This is a staff call. Will Roger Broom please go to the Baggage Hall immediately? Roger Broom to the Baggage Hall.

Announcement 4.

This is the final call flight IB763 to Madrid. Will any reminding passengers please proceed immediately to gate number 14 where the aircraft is about to depart.

Announcement 5.

British Airways regret to announce the delay of flight BA008 to New York. Passengers should report with their boarding cards to the BA desk where vouchers for refreshments will be given. We would like to apologize for any inconvenience.

Announcement 6.

This is a security announcement. Passengers are reminded not to leave baggage unattended at any time. Any unattended baggage will be removed and may be destroyed.

  1. Dialogue. Buying a ticket.

Read the dialogue. Do the test.

Office worker

Hello, how can I help you?

Tourist

A ticket to Madrid, please.

Office worker

One way ticket or return?

Tourist

One way only.

Office worker

How many persons?

Tourist

Two people.

Office worker

Business class or economy?

Tourist

Economy, and can I get a discount for disabled people?

Office worker

Can I see your pass, please?

Tourist

Just a moment.... here you are.

Office worker

OK, your ticket is free and your guide pays 50%. It is 60 Euros altogether.

Tourist

Here you are.

Office worker

Ok, and here's your change.

  1. What ticket does the tourist want?

    a) no ticket

    b) return ticket

    c) one way ticket

  2. What class does the tourist want?

    a) first class

    b) economy class

    c) business class

  3. What does the guide pay?

    a) 60 Euros

    b) 50%

    c) 15%

  4. What does the office worker want see?

    a) a passport

    b) a pass for disabled

    c) a ticket

  5. How many people is the ticket for?

    a) one

    b) two

    c) four

  6. Where does the tourist travel?

    a) on business

    b) he travels free

    c) to Madrid

  7. How much is the ticket?

a) free.

b) 50 Euros

c) 60 Euros