- •081100 «Государственное и муниципальное управление»,
- •190600 «Эксплуатация транспортных
- •081100 «Государственное и муниципальное управление»,
- •190600 «Эксплуатация транспортных
- •Брянск 2011
- •Рецензент:
- •Contents
- •Business letter layout
- •I. Practice the pronunciation of the following words:
- •II. Learn the following words and word combinations:
- •Find synonyms to the following words and word combinations and translate them into Russian.
- •IV. Read, translate and discuss the following.
- •100 South Road
- •Inside address
- •Inside address
- •V. Read and translate the text.
- •10 February, 2012 or
- •Inside address
- •18 Hill Street
- •Fully blocked letter layout
- •VI. Answer the following questions.
- •VII. Give the correct salutation and complimentary close in each case.
- •VIII. Find mistakes in the layout of the letter. This letter should have been written in fully blocked style.
- •IX. Lay out the following parts of the letter according to the rules you have studied.
- •X. Lay the letter out mentioning the following.
- •XI. How would you start your letter in the following situations? Give opening and closing salutations as well.
- •Unit II
- •I. Practice the pronunciation of the following words:
- •II. Lean the following words and word combinations:
- •III. Find synonyms to the following words and word combinations and translate them into Russian.
- •Match the following words with their definitions.
- •V. Read and translate the text.
- •VI. Complete the following sentences and translate them into Russian.
- •VII. Compare:
- •IX. Answer the following questions.
- •X. Study the notes, writing patterns.
- •XI. Rewrite the following extracts from business letters as e-mails using the words and expressions in the box.
- •XII. Make the message below simpler and clearer by deleting as many unnecessary words as possible without changing the meaning.
- •Business contacts 1
- •Introducing a firm, a service, a product
- •Practice the pronunciation of the following words:
- •Learn the following words and word combinations by heart:
- •Read, translate and discuss the following letter.
- •IV. Answer the following questions.
- •V. Learn the following words and word combinations by heart:
- •Read, translate and discuss the following letter.
- •Introducing a firm Oilprom Co.
- •288 Kirov St., Moscow, rf
- •VII. Answer the following questions.
- •VIII. Learn the following words and word combinations by heart.
- •IX. Read, translate and discuss the following letter.
- •B ritish petrochemicals
- •12 Richmond Park
- •X. Answer the following questions.
- •XI. Learn the following words and word combinations by heart.
- •XII. Read, translate and discuss the following letter.
- •Introducing a firm and requesting assistance Monster Trucks Inc.
- •420.12 Street, Toronto, 72045, Canada
- •XIV. Learn the following words and word combinations by heart.
- •XV. Read, translate and discuss the following letter.
- •The Trade Bureau
- •XVI. Answer the following questions.
- •XVII. Learn the following words and word combinations by heart.
- •XVIII. Read, translate and discuss the following letter.
- •Introducing a company and promoting a new service
- •Instant Internet Solutions Ltd.
- •12 Flinton Street,
- •XIX. Answer the following questions.
- •XX. Learn the following words and word combinations by heart.
- •XXI. Read, translate and discuss the following letter.
- •New Technologies
- •57 Zhitnaya St., Moscow, Russia
- •XXII. Answer the following questions.
- •XXIII. Study the notes and writing patterns.
- •In private - наедине, конфиденциально
- •XXIV. Find synonyms to the following words and word combinations.
- •XXV. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •XXVI. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •XXVII. Letters to make up.
- •XXVIII. Role play.
- •Business contacts 2 exhibitions and conferences
- •I. Practice the pronunciation of the following words:
- •II. Learn the following words and word combinations by heart:
- •III. Read, translate and discuss the letter.
- •Invitation to an exhibition
- •V. Learn the following words and word combinations by heart.
- •VI. Read, translate and discuss the letter.
- •VII. Answer the following question.
- •VIII. Learn the following words and word combinations by heart.
- •IX. Read, translate and discuss the letter.
- •J.Sinclare management centre
- •600 Grand Street, London, w1n 9uz tel. (212)324 5674, http://www.Sinclarecenter.Com
- •XIII. Answer the following questions.
- •XIV. Learn the following words and word combinations by heart.
- •XV. Read, translate and discuss the letter.
- •Mirelli s.P.A.
- •Via Gentile 182, I-70100 Bari
- •XVI. Answer the following questions.
- •XVII. Study the notes and writing patterns.
- •1. To have pleasure in doing smth/to have the pleasure of doing smth
- •XVIII. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •XIX. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •XX. Letters to make up.
- •XXI. Role play.
- •Business contacts 3
- •Initiating a deal
- •I. Practice the pronunciation of the following words:
- •Learn the following words and word combinations by heart.
- •Read, translate discuss the letter.
- •International computing services plc
- •47 City Road, London ec3 4hj
- •IV. Answer the following questions.
- •V. Learn the following words and word combinations.
- •VI. Read, translate and discuss the letter.
- •Visit confirmation s.A. Importers Ltd.
- •Learn the following words and word combinations.
- •Read, translate and discuss the letter.
- •International computing services plc
- •47 City Road, London ec3 4hj
- •Answer the following questions.
- •X. Learn the following words and word combinations.
- •Read, translate and discuss the letter.
- •G. Wood and sons
- •36 Castle Street, Bristol bs1 2bq
- •Http:// www.Wooddies.Com
- •XII. Answer the following questions.
- •XIII. Learn the following words and word combinations.
- •XIV. Read, translate and discuss the letter.
- •Johnson developers ltd.
- •112 Kingsway, Liverpool l20 6hJ
- •XV. Answer the following questions.
- •XVI. Study the notes and writing patterns.
- •XVII. Fill in the gaps with one of the following words or word combinations.
- •XVIII. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •XIX. Letters to make up.
- •Enquiries and replies to enquiries
- •Practice the pronunciation of the following words:
- •Learn the following words and word combinations by heart.
- •Read and discuss the lead-in and the letter.
- •Learn the following words and word combinations by heart.
- •Find synonyms to the following words and word combinations:
- •Read, translate and discuss the following lead-in.
- •Answer the following questions.
- •Learn the following words and word combinations by heart:
- •Find synonyms to the following words and word combinations.
- •Read, translate and discuss the following letter.
- •XI. Answer the following questions.
- •XII. Learn the following words and word combinations by heart:
- •XIII. Read, translate and discuss the following lead-in and the letter.
- •XIV. Answer the following questions.
- •XV. Learn the following words and word combinations by heart:
- •XVI. Read, translate and discuss the following lead-in and the letter.
- •XVII. Answer the following questions.
- •XVIII. Study the writing patterns.
- •XIX. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •XXI. Letters to make up.
- •XXII. Role play.
- •General conditions of sale
- •Practice the pronunciation of the following words:
- •Learn the following words and word combinations by heart.
- •III. Read, translate and discuss the following.
- •IV. Answer the following questions.
- •V. Study the notes and writing patterns.
- •VI. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •VII. Fill in the gaps with prepositions/ particles where necessary. Translate the sentences into Russian.
- •VIII. Letters to make up.
- •IX. Role play.
- •Unit VIII export contracts. Correspondence relating to export contracts
- •I. Practice the pronunciation of the following words:
- •II. Learn the following words and word combinations by heart:
- •Read, translate and discuss the letter.
- •Rosexportneft
- •11 Mytnaya St., Moscow, Russia
- •Learn the following words and word combinations by heart:
- •Read, translate and discuss the letter.
- •Super Oil Inc.
- •1740 West End Avenue, Chicago, Illinois 60624, usa
- •Answer the following questions.
- •VII. Learn the following words and word combinations by heart:
- •VIII. Read, translate and discuss the letter.
- •Rosmashexport
- •13 Suschevskij val, Moscow
- •V.Sidorov
- •VIII. Answer the following questions.
- •IX. Learn the following words and word combinations by heart:
- •X. Read, translate and discuss the letter.
- •Zao elkom-una
- •145 Lenin Avenue, Moscow, Russia
- •XI. Answer the following questions.
- •XII. Learn the following words and word combinations by heart:
- •XII. Read, translate and discuss the letter.
- •Rosintegral
- •Victor Suchov
- •XIV. Study the following writing patterns.
- •XV. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •XVI. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •XVII. Letters to make up.
- •XVIII. Role play.
- •Unit IX
- •Import contracts general conditions of delivery
- •I. Practice the pronunciation of the following words:
- •III. Find synonyms to the following words and word combinations.
- •V. Answer the following questions.
- •VI. Read and discuss the following information
- •1. Basis and volume of delivery
- •2. Packing and marking
- •3. Shipment
- •4. Sanctions
- •5. Guarantee
- •6. Export licence
- •7. Inspection and tests
- •8. General provisions
- •VII. Answer the following questions.
- •VIII. Study the writing patterns.
- •IX. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •X. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •XI. Letters to make up.
- •XII. Role play.
- •Unit X claims and complaints
- •I. Practice the pronunciation of the following words:
- •Read and discus the lead-in and the Arbitration Clause.
- •IV. Answer the following questions.
- •V. Study the notes and writing patterns.
- •VI. Fill in the gaps with one of the following words or word combinations. Use the appropriate tense form. Translate the sentences into Russian.
- •VII. Fill in the gaps with prepositions/particles where necessary. Translate the sentences into Russian.
- •VIII. Letters to make up.
- •Role play.
- •Список использованной литературы
- •Английский язык учебно-методическое пособие
- •081100 «Государственное и муниципальное управление»,
- •080100 «Экономика предприятий и организаций»,
- •190600 «Эксплуатация транспортных
XII. Learn the following words and word combinations by heart:
regular customer [ ] - постоянный клиент
to meet requirements [ ] - удовлетворять требования
to be relevant [ ] - относиться к делу, быть уместным
trade discount [ ] - скидка розничным торговцам
XIII. Read, translate and discuss the following lead-in and the letter.
A reply to an enquiry from a regular customer is normally fairly brief, and does not need to be more than polite and direct. If the supplier is in a position to meet his correspondent's requirement, his reply will generally:
Thank the writer of the letter of enquiry for the letter in question (it is necessary to mention the date of the letter and quote any other references that appear).
Confirm that he can help.
Supply all the information requested and refer both to enclosures and to samples, catalogues and other items being sent by separate post.
Provide additional information, not specifically requested by the customer, so long as it is relevant.
Conclude with one or two lines encouraging the customer to place orders and assuring him of good service.
SHORT REPLY TO LETTER “SHORT ENQUIRY"
J. White & Co. Ltd. 254 Smuts Avenue Cape Town |
Our ref._______ Your ref.______ 18May, 2011 WEATHERPROOF LTD. Newtown Liverpool L30 7KE
Dear Sirs,
Thank you for your enquiry of 14 May, 2011. You will find enclosed our current catalogue giving detailed information about our programmable calculators and price-list. We would like to draw your attention to our Special Purchases section pp. 21-30 in which you can find details of our trade and quantity discounts. We will be pleased to supply any further information you may require. Yours faithfully, R. Moon R. Moon Sales Department
|
XIV. Answer the following questions.
1. What points should a reply to an enquiry include?
2. Why is it necessary to mention the date of the letter of enquiry and quote other references (if any)?
3. What additional information may be provided to the customer?
4. What does the supplier enclose with the letter?
5. What information, not requested by the customer, is given by the supplier and why?
XV. Learn the following words and word combinations by heart:
installation [ ] - монтаж, установка оборудования
booklet [ ] - брошюра
to arrange for [ ] - принимать меры, организовывать
to give an idea of smth [ ] - давать представление о чем-либо