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  1. Answer the following questions.

1. What is the purpose of writing a letter of enquiry?

2. What do the contents of a letter of enquiry depend on?

3. What points does a first enquiry normally include?

4. What particulars might be worth mentioning in a letter of enquiry and why?

5. What is usually requested from a prospective supplier?

  1. Learn the following words and word combinations by heart:

retailer [ ] - розничный торговец, пред­приятие розничной торговли

chain of retailers [ ] - сеть предприятий розничной торговли

competitive [ ] - конкурентоспособный

terms of payment [ ] - условия платежа

warranty [ ] – гарантия

  1. Find synonyms to the following words and word combinations.

1. substantial order a. payment terms

2. competitor b. rival

3. details c. competitive edge

4. competitive advantage d. guarantee

5. warranty e. large order

6. terms of payment f. particulars

  1. Read, translate and discuss the following letter.

ENQUIRY FROM A RETAILER TO A FOREIGN MANUFACTURER

ELECTRONICA TRADE

8 Lesnaya St., Moscow, 119511 Russia

Our ref._____

Your ref. ____

17 October, 2011



Thunderbolt Computers Ltd.

18 Chesholm Road

London N17 ZB2

United Kingdom

Dear Sirs,

We have heard from the British Embassy in Moscow that you are one of the main producers of electronic equipment in Great Britain.

We are a large chain of retailers in Russia and we are interested in purchasing personal computers of the latest model.

There is a brisk demand for this type of equipment in our country and we may be able to place a substantial order with you if your prices are competitive and your deliveries are prompt.

Will you please send us your catalogue and full details of your export prices and terms of payment as well as particulars concerning technical characteristics of your latest model? We would also like to know about your warranty and after-sale service.

We are looking forward to your reply.

Yours faithfully,

A. Mishin

A. Mishin

Chief Buyer

XI. Answer the following questions.

1. Where has the retailer obtained the supplier's name?

2. What is the retailer interested in?

3. On what conditions may the retailer be able to place a substantial or­der?

4. What is the supplier requested to send?

5. What details are of interest to the retailer?