Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
учебник для СГДО уроки 1-5.doc
Скачиваний:
28
Добавлен:
11.11.2019
Размер:
884.22 Кб
Скачать

8. Now read the interview with Kim Whittle to find out if your predictions were correct.

Interviewer: Right, let's look at what it takes to be a stewardess.

Kim: Well, the first thing to say is that we don't use the term stewardess — or steward, or air hostess — any more. The proper term is flight attendant.

Interviewer: Of course, I'm sorry.

Kim: I'm afraid that there's little hope for you if you're not in your twenties. Of course, some airlines will take you on, say, if you're nineteen, but practically no airline will look at you if you're over thirty. So, sort of 19 to 29 is about it.

Interviewer: What about the way you look?

Kim: Companies do differ quite a bit when it comes to physi­cal appearance. If you're under five feet two inches — that's about one metre 55 — your chances are slim, and also if you're over six feet two (about one metre 85) you're probably excluded. You should be of average build and your weight should be proportionate to your height. Some of the aisles are a bit narrow and it helps if you can squeeze past the drinks trolley without knocking a pas­senger's drink out of their hand!

Interviewer: Is it the same for men and women?

Kim: Yes, more or less. Another thing is that you're on your feet for hours at a time, walking back and forth, so you've got to be in pretty good health. You don't need twenty-twenty vision but you've got to have fairly good eyesight. Naturally accidents can happen so just about all compa­nies insist on your being able to swim. Another impor­tant qualification is that you have completed secondary school. I think it's true to say that a lot of companies pre­fer to take on people with some college education too. It helps if you have a good grasp of geography — passengers sometimes like to know what countries they're flying over, and if a flight attendant doesn't exactly inspire confi­dence! A good memory also comes in handy when you consider that, on a 747 transatlantic flight for example, there are over 28,000 items loaded on every flight — and a flight attendant has to know every one of them!

Interviewer: Presumably a flight attendant also needs to know a language or two.

Kim: Well, I'm afraid to say that airline companies based in English-speaking countries are a little bit guilty here. Some don't have any foreign language requirements at all. English is enough, I'm afraid. However, in other coun­tries at least one foreign language is an absolute necessi­ty, and it's usually English.

Interviewer: So let's say you've got the interview — they're in­terested in you. What's important now?

Kim: First impressions are important. I think it's crucial to look smart, but there's no need to put on your most boring outfit. There's nothing wrong with wearing something fashionable — fashionable but smart. Try to come across as being friendly and confident. Some airlines try to test your poise by asking some difficult personal questions, or by making personal remarks about your appearance or your foreign languages. They want to see how you respond to pressure. Try to remain calm and poised is the best advice I can give. Finally, 1 should say it's surprising how many people don't actually think about what the job in­volves before they apply. For some companies you have to spend up three weeks away from home at a time! So if you've just met the man or woman of your dreams, think twice before you send off that application form!

(by Keith Harding)