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Файл:Английский язык для обучающихся по специальности «Таможенное дело». В 3 частях. Ч.1. Учебное пособие
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However, sometimes it is necessary to explain a more complicated visual and it is always necessary to point out the most important
information.
Explaining a visual
First, let me quickly explain the graph.
Let’s now look at the next slide which shows ...
The key in the bottom left-hand corner shows you ...
You can see that different colours have been used to indicate ...
Highlighting information
What I’d like to point out here is ...
I’d like to start by drawing your attention to ...
Let’s look more closely at...
I’d like you to focus your attention on ...
I think you’ll be surprised to see ...
Task 1. Say which is the box:
C
D
E
B
F
G
A
H
1. on the right?
2. in the centre?
3. across the top?
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4. on the left?
5. down the left side of the slide?
6. n the bottom left-hand corner?
7. in the upper right-hand corner?
8. across the bottom?
Task 2. Match the two parts to make sentences.
1. Let’s now have a look…
2. The black line gives us…
3. Each line on the graph indicates…
4. In the upper right-hand corner…
5. The graph on the following slide…
6. Now I’d like you to take…
7. The names of the new models are listed…
8. You can see the test results in the…
9. This aspect of the problem is illustrated in…
10. I’d like to draw your…
A. at how the new division will be structured.
B. shows our revenues since 2018.
C. attention to the figures in the left-hand column.
D. you can see the specifications for the FM model.
E. the sales figures for the company.
F. table on the right, a look at the next slide.
G. the production output of a different product.
H. across the top.
I the next pie chart.
Task 3. Draw a visual. Ask your partner to describe it.
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4. CONCLUSION OF A PRESENTATION
Conclusion of a presentation includes the following features:
Signalling the end of the presentation
Summarizing the key points
Highlighting one important point
Explaining the significance
Making your final statement
Inviting questions
Effective conclusions contain:
Using questions
Let me just finish with a question: If we don’t do it, won’t somebody else?
After all, isn’t that why we’re here?
Referring back to the beginning
Let me just go back to the story 1 told you earlier. Remember, …
Remember what 1 said at the beginning of my talk today? Well, ...
Quoting a well-known person
To quote a well-known economist, ...
To put it in the words of …, …
As ... once said, ...
Calling the audience to action
So that’s the plan. Now let’s go and put it into practice!
Now let’s make a real effort to achieve this goal. So now it’s
your turn.
DEALING WITH QUESTIONS
Every presentation is followed by questions from the audience.
It shows that your presentation was interesting. But you showed be
prepared to answer them no matter how difficult it may be. If you do
not understand the question, politely ask the person to repeat or explain
it. Sometimes you may not want to answer a question, perhaps because
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it’s the wrong time for it or the question is irrelevant. When avoiding
giving an answer, make sure that your tone of voice is friendly and
your reply is polite.
If you don’t know the answer to a question, be honest and say so.
Offer to find out or name a person who can answer the question. Ex-
pressions below will help you cope with the situations.
Asking for clarification
I’m afraid l don’t quite understand your question.
I’m sorry. Could you repeat your question, please?
I’m afraid l didn’t quite catch that.
Avoiding giving an answer
I’m afraid that’s not really what we’re here to discuss today.
If you don’t mind, I’d prefer not to discuss that today.
Perhaps we could deal with this after the presentation/at some
other time.
Admitting you don’t know the answer
I’m afraid I’m not in a position to answer that. Perhaps Maria
could help
Sorry, that’s not my field. But I’m sure Peter Bott from Sales
could answer your question.
I’m afraid I don’t know the answer to your question, but I’ll try
to find out for you.
ASKING POLITE QUESTIONS
There are different ways of asking questions in English.
Direct questions:
What is the project status?
When do you plan to move to Oslo?
Indirect or reported questions:
Could you tell me when you plan to move to Oslo?
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Do you mind if I ask what the project status is?
If you want to be more polite (and less aggressive), it is better to
use less indirect questions.
DEALING WITH INTERRUPTIONS
Sometimes you may be asked questions during the presentation,
even if you have asked the audience to wait. Whereas some questions
can and should be answered quickly (for example, when a participant
hasn’t understood something you’ve said), you might prefer to postpone unwelcome questions or comments. The following expression
will help you do that:
Would you mind waiting with your questions until the question
and answer session at the end?
If you don't mind, I’ll deal with this question later in my presentation.
Can we get back to that a bit later?
After answering questions, especially those that require a longer
answer, it is sometimes necessary to remind the audience what you
were talking about before the interruption.
So, back to what I was saying about ...
Before we continue, let me briefly summarize the points we were
discussing.
REFORMING QUESTIONS
It is sometimes necessary to reformulate a question (i.e. say it in
another way) before answering it. This not only gives you time to
think, it also allows you to make sure you have understood the question. With a large or noisy audience, it allows the other participants to
hear the question (again) and finally, it gives you the chance to change
the tone of the question, e.g. by making it less aggressive.
You can use the following phrases and the techniques in the table below to reformulate questions:
I see. So, what you’re asking is:...
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If I understand you correctly, you want to know...
OK, let me just repeat your question so everybody can hear it.
If I could just rephrase your question ...
Task 1. Look at these sentences from the presentation and put
them in the correct category A-D.
A. Signalling the end of the presentation
B. Summarizing the main points
C. Recommending or suggesting something
D. Inviting questions
1. In my opinion, we should ...
2. I’ll just run through the three different options ...
3. We’d suggest...
4. We just have time for a few questions.
5. Well, this brings me to the end of my presentation.
6. What I’d like to suggest is ...
7. Before I stop, let me go through my main points again.
8. Thank you all for listening.
9. To sum up then we …
10. I’d like to run through my main points again …
Task 2. Unscramble the sentences to make typical sentences
from a conclusion.
1. That/logistics/just about/to say/about/I wanted/everything/
covers
2. To sum/looked at/product range/up then,/the new/first/we
3. As a/means/let me say/for us/what this/final point.
4. Well,/the end of/today/brings me/to/my talk/that
5. Finally,/like to/issue/highlight/I’d/one/key
6. Before l/key issues/go over/the/stop,/let me/again
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Task 3. Match the two parts to make final statements from conclusions.
1. I would like to finish my talk
2. Let me go back to
3. To put it in the words of Albert Einstein,
4. OK, and now let’s
5. So, now it’s
6. Remember that story I told you
7. As the famous basketball coach Pat Riley said:
A. The important thing is not to stop questioning.
B. ‘Look for your choices, pick the best one, then go with it.’
C. up to you
D. with an important question.
E. about the new branch in Minsk?
F. get down to work!
G. what I said at the start of this talk.
Task 4. a) Match the two parts to make sentences.
1. Does that A. quite understand your
question.
2. Good point, but I'd prefer B. your question please?
3. Perhaps we could C. deal with this at some
other time.
4. Could you repeat D. answer your question?
5. I’m afraid that’s E. off the top of my head.
6. I’m sure Ms Major F. not to discuss that today.
7. Sorry, I don’t G. not my field.
8. I’m afraid I don’t know that H. could answer that ques-
tion for you.
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b) Now decide which of the sentences above you can use to …
a. admit you don’t know the answer: _____________________
b. ask for clarification: ________________________________
c. make it clear you don’t want to answer the question: _______
Task 5. a) Use the words given to make the following questions
more polite.
A. What would that mean for us?
B. Are there any figures to back this up?
C. Will we cooperate with our branches in Russia?
D. Are there any other questions?
E. How do we compare with other firms?
F. How did he arrive at these results?
1. Do you mind telling me what that would mean for us?
2. May I ask ________________________________________ .
3. Can you tell me ____________________________________.
4. May I ask ________________________________________ .
5. Could you tell me _________________________________ .
6. Would you mind telling me __________________________ .
b) Now match the questions from above to the answers.
A. Well, first of all, more work for each of us.
B. Yes, we will. I’ve already contacted the London office.
C. Yes. As I said earlier, I’ll be passing out handouts with the
latest data.
D. Very well. At the moment we are market leader.
E. Not at all. They are based on the latest study.
F. Of course. Basically we have two alternatives....
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Task 6. Complete the sentences with verbs from the box. Some-
times more than one answer is possible.
Summarize • recap • answer • deal • go • mention • mind • move • prefer
1. I’m sorry, but would you _________ waiting until the ques-
tion period?
2. To _________ what we were discussing, let me ________ the
d) following points.
3. Sorry, but I’d rather not _________ with this question now
as we’ll be looking at that in detail later on this morning.
4. Let me just _________ back to what we were discussing
earlier.
5. I’ll _________ this question in the course of my presentation.
6. Before we _________ on, let me briefly _________ the main
points we have been talking about.
7. Well, actually, I’d to answer your question after the
presentation.
Task 7. Reformulate the following questions using the tech-
niques and phrases above.
1. Isn’t there a better way to reduce costs?
2. Do you really think this will work?
3. Won’t we get support from headquarters?
4. Are you really sure we can meet our deadline?
5. Do you honestly think we can rely on them?
Task 8. Put the words in the right order to make sentences with
expressions from this unit.
1. can’t /answer /I’m /question /afraid/ I/that
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2. back /perhaps /get /we/ point/later /can /to /that
3. how the you to Anna/to/ department/ speak/ suggest/ you /I /the
/marketing/
4. correctly/ I’ve /you’d/ system /if/ understood /works/ know
/like
5. meet/ I’d/ to/ deadline/ interested/ know /the/ can /if/ be/ we
6. how/ may /figures /those/arrived/ you/at /I/ask?
Task 9. Choose a topic to make a presentation. Do not forget to
use the expressions and techniques given above.
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