Добавил:
ivanov666
Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз:
Предмет:
Файл:Business English Elementary. Vocabulary and Practice. Учебное пособие
.pdf
31
Student B
You are a Sales manager. Role-play a conversation with the Human Resources manager of your company about your job. Use the following information:
you are responsible for general sales in your district;
you are generally satisfied with your job;
what you like about your job: offer 3 options yourself, for example, a good sal-
ary;
your main problem: no opportunity for further promotion;
ask about your perspectives.
Unit 3. Problems
Case 2
Student A
Make a telephone call to a company where you have bought your new laptop. You’ve
got some problems with it. Role-play a conversation using the following information:
your problem: you cannot connect to the Internet;
you have wireless access to the Internet;
the button for wireless access is switched on;
you cannot check the software program because you don’t understand anything
in software;
make a decision if you need a visit of a technical support specialist (if yes,
agree on a day and time of the visit).
Student B
You work in technical support of a computer company. Receive a telephone call and
help your client to solve his/her problem.
name your company, introduce yourself, offer help;
32
ask about the type of the Internet access (wireless or cable);
offer to check that the button for wireless access is switched on;
offer to check that the software program for the Internet access works correct-
ly;
offer a paid visit to check the software program (if your client needs a visit,
agree on a day and time of your visit).
Unit 3. Problems
Case 3
Student A
Your company is an Internet service provider. Two managers are discussing current
problems with sales. Participate in the discussion.
you think that you have sales problems because of external problems (growing
competition);
offer to develop a new advertising campaign to stand out among your competi-
tors (offer your ideas on advertising);
disagree to change the bonus system for your sales representatives (a new sys-
tem may lead to too much pressure on your sales staff);
agree to discuss the bonus system with Human Resources.
You may put forward your own ideas about how to deal with sales problems in such a
company.
Student B
Your company is an Internet service provider. Two managers are discussing current
problems with sales. Participate in the discussion.
disagree with external reasons for sales problems;
you think that you have sales problems because of internal reasons (ineffective
management, low motivation of sales representatives);
33
anyway agree to change your advertising (offer your ideas);
offer to change the bonus system for your sales representatives (their salary
must depend more on how much they sell);
offer to discuss your idea with Human Resources.
You may put forward your own ideas about how to deal with sales problems in such a
company.
UNIT 4. TRAVEL
I. GLOSSARY
Unit 4. Travel
Слово/ словосочетание
Объяснение
Перевод
abroad (adv)
in a foreign country or going
to a foreign country
за границей, за границу
access (n)
the right or opportunity to
have or use something
доступ
aisle seat (n)
a seat on a plane that is next to
the long space between the
rows of seats
место у прохода
alarm call (n)
a telephone call made to your
hotel room by hotel reception
in order to wake you up
звонок в гостиничный номер, чтобы разбудить постояльца
arrive (v)
to reach a place after having
been somewhere else
прибывать, приезжать
board (v)
to get on a plane, ship, train or
bus
подняться на борт, сесть в
транспорт
book (v)
to arrange to have something
at a particular time
бронировать
booking (n)
an arrangement to buy a travel
ticket, stay in a hotel room
etc. at a later date
бронирование
business trip (n)
a journey to a place for business
командировка
check-in-desk (n)
a place where you go to show
your ticket and give in your
bags before you get ready to
board the plane, train, boat,
etc.
стойка регистрации
check in (v)
to get to the desk at a hotel,
airport, etc. and say that you
зарегистрироваться
34
have arrived
childcare (n)
the activity of looking after
children while their parents
are working
уход, присмотр за ребёнком
collect (v)
to go to a place and get someone or something
забрать
conference (n)
a large formal meeting, usually lasting a day or several
days, where people discuss
things in order to exchange
information or to come to an
agreement
конференция
confirm (v)
to tell someone that an arrangement is now definite
подтвердить
cuisine (n)
a particular style of cooking
food, especially the style of a
particular country or region
кухня
district (n)
an area of a town or country
район
double (adj)
intended to be used by two
people
двухместный
duty-free (adj)
not taxable
беспошлинный
facility (n)
something such as a room,
piece of equipment, service
etc. that is provided at a place
for people to use
удобства, оборудование
fasten (v)
to close something such as a
piece of clothing or a bag using the buttons, zip, clip etc.
застёгивать
feel at home
feel relaxed, free, comfortable
чувствовать себя как дома
flat (adj)
thin and wide and not curving
inwards or outwards
плоский
flight (n)
a journey by plane
полёт, рейс
gift (n)
something that you give to
someone as a present
подарок, гостинец, сувенир
go through (v)
to examine or search something very carefully
пройти
guest (n)
someone you have invited
гость
head office (n)
the main office of a company
главный, головной офис
host (v)
to arrange a special event and
provide the area, buildings,
equipment, or services needed
for it
размещать, организовать,
принимать у себя
in-flight (adj)
provided during a plane journey
предоставляемый во время
полета
leave (v)
to go away from a place
отправляться, уезжать
luggage (n)
the bags you carry when you
are travelling
багаж
overseas (adj)
to, in or from a foreign country across the sea
зарубежный, заморский
35
passport control (n)
the place at an airport or port
where your passport is
checked when you leave or
enter a country
паспортный контроль
per (prep)
used for stating the rate or
cost for each unit of time,
quantity, distance etc.
за (единицу времени, товара
и т.п.)
queue (v)
to wait for something in a line
of people
стоять в очереди
receipt (n)
1) a document you get from
someone showing that you
have given them money or
goods
2) the act of getting something
1) чек, квитанция
2) получение
reservation (n)
an arrangement in which a
place on a plane, in a hotel, in
a restaurant, etc. is kept for a
customer who will arrive later
резервирование
room (n)
a bedroom in a place such as a
hotel
номер в гостинице
seatbelt (n)
a strong strap in a car or plane
that you fasten around yourself to hold you in your seat
ремень безопасности
security (n)
when you have something and
are not likely to lose it, or
when you are not likely to suffer something bad
надёжность, безопасность
security check (n)
the procedure of examining
passengers and their luggage
in order to provide safety on
board
досмотр
sightseeing (n)
the activity of travelling
around a place to see the interesting things in it
осмотр достопримечательностей
single (adj)
intended to be used by only
one person
одноместный, одинарный
single (n)
a ticket for a journey from one
place to another but not back
again
билет в один конец
spacious (adj)
having a lot of space inside
просторный
stay (v)
to live in a place for a short
time as a visitor or guest
останавливаться, пребывать
stopover (n)
a stop during a journey, especially during a flight
промежуточная остановка
support (n)
help and approval that you
give to a particular person,
organisation etc.
поддержка
terminal (n)
a large building that is part of
an airport, bus station or port,
терминал
36
where people wait to get onto
planes, buses or ships
travel (v)
to go from one place to another, usually in a vehicle
путешествовать
tour (n)
a journey in which you visit
several places for pleasure
тур
view (n)
the ability to see something
from a particular place
вид
II. ANSWER THE QUESTIONS
Unit 4. Travel
1. What facilities can you find in a hotel?
2. Explain what a business trip is.
3. What problems are connected with travelling by plane?
4. What do you need to think about when you book a hotel room?
5. Why do business people travel?
6. Explain why people go through security checks at an airport.
7. What are the most important things for you while travelling?
8. Would you prefer an aisle or a window seat on a plane and why?
9. What is necessary to think about when you organise a conference?
10. What does a receptionist in a hotel do?
III. TRANSLATE
Unit 4. Travel
Variant A
Когда вы едете в командировку, вам нужно забронировать гостиницу.
Номер может быть одноместный или двухместный. Если вы путешествуете на
самолёте, необходимо купить билет, а потом подтвердить рейс и время, когда
самолёт отправляется и прибывает. В аэропорту вам придётся постоять в очереди и зарегистрироваться, пройти досмотр. Есть ли в аэропорту вашего города
магазин беспошлинной торговли? Тогда вы можете совершить покупки. Вы
любите путешествовать бизнес-классом? Это очень комфортно!
37
В самолёте имеются места у окна или у прохода. Когда вы прибудете, не
забудьте получить свой багаж. После этого берите такси или садитесь на автобус и поезжайте в гостиницу. Если вы не хотите опоздать на важную встречу,
вы можете попросить администратора разбудить вас телефонным звонком.
В другом городе вы можете поработать и совершить экскурсию, чтобы
осмотреть достопримечательности. Когда вы покидаете другой город, купите
какой-нибудь сувенир.
Unit 4. Travel
Variant B
Если вы организуете международную конференцию, вам нужно зарезервировать помещение для конференций и отель для гостей в деловом районе.
Там имеются все необходимые удобства. В комнатах для встреч обычно есть
большой экран, ноутбуки и техническая поддержка.
Гостиница не должна быть далеко от центра конференций, например, в 10
минутах ходьбы. После работы гости хотят расслабиться и почувствовать себя
как дома. Всем нравится останавливаться в просторных номерах с красивыми
видами из окон, доступом в интернет и телевизором с плоским экраном. В хороших пятизвёздочных отелях всегда есть круглосуточный оздоровительный
клуб. Бары и рестораны предлагают разную кухню.
Вы можете также забронировать экскурсию, чтобы осмотреть достопримечательности? Гости обычно хотят их посетить. Конечно, гости должны знать,
сколько стоит номер в гостинице за ночь.
Unit 4. Travel
Variant A
1. Турист бронирует одноместный или двухместный номер в гостинице.
2. Рейс 123 отправляется в 9.30, а прибывает в 14.45 в терминал 5.
3. Этот бизнесмен обычно сначала летит на самолёте, а потом берёт такси.
38
4. В аэропорту все пассажиры проходят досмотр.
5. В аэропорту имеются магазины и кафе.
6. В аэропорту у стойки регистрации турист может постоять в очереди.
7. В самолёте имеются места у окна или у прохода.
8. Когда вы прибываете, вы ждёте свой багаж.
9. Вы можете разбудить меня телефонным звонком?
10. Есть ли сегодня какие-нибудь рейсы в Нидерланды?
Unit 4. Travel
Variant B
1. Наша компания обычно резервирует помещение для конференций в дело-
вом районе.
2. В хороших гостиницах имеются все необходимые удобства, например,
доступ в интернет.
3. Есть ли в этой гостинице оздоровительный клуб?
4. Наша любимая гостиница находится в 10 минутах ходьбы от станции
метро.
5. В своей любимой гостинице он чувствует себя как дома.
6. Вы можете предоставить нам техническую поддержку?
7. Ресторан в этой гостинице предлагает французскую и японскую кухню.
8. Из окна моего номера красивый вид на город.
9. Наша компания может организовать тур для осмотра достопримечатель-
ностей.
10. Номер в этой пятизвёздочной гостинице стоит 2000 фунтов за ночь.
IV. ROLE-PLAY
Unit 4. Travel
Case 1
Student A
39
You are going on a business trip to another city. You need to book a hotel. Make a
telephone call to a hotel to arrange your visit. Ask about these points.
a single room for two nights;
the cost per night;
a service to get from the airport to the hotel;
high-speed internet access in the room;
sport facilities in the hotel to relax after work;
Don’t forget to say hello and goodbye in a proper way.
Student B
You are a receptionist in a hotel. Receive a phone call and answer the questions. Use
the following information:
you have several single rooms with city views or park views, offer to choose;
a single room costs 150 euros per night;
you can send a limousine to take your guest from the airport, it costs 30 euros,
or he/she can use a free shuttle service to the subway and then get to the hotel
by the subway; offer to choose;
all your rooms have free internet access;
you have a health club and a sauna, 3 hours a day are free for your guests.
Don’t forget to say hello and goodbye in a proper way.
Unit 4. Travel
Case 2
Student A
You are going on a business trip to another city by plane. You need to book a ticket.
Make a telephone call to arrange your flight. Ask about these points:
40
flights from St. Petersburg to Beijing on Wednesday;
time of arrival and departure;
stopovers;
using a computer while flying;
a shuttle service to the subway in Beijing;
an aisle seat;
need to confirm the flight.
Don’t forget to say hello and goodbye in a proper way.
Student B
You work at the ticket office at an airport. Receive a phone call and answer the questions. Use the following information:
you have flights from St. Petersburg to Beijing every day;
the flight leaves at 8.00 and arrives at 16.00 Moscow time;
the flight is direct;
you do not allow passengers to use any devices on board for safety reasons;
you offer meals twice and a wide range of in-flight movies;
there is a free shuttle service in Beijing;
a passenger gets an aisle or a window seat at the check-in desk;
there is no need to confirm the flight if a passenger leaves his contact phone
number.
Don’t forget to say hello and goodbye in a proper way.
Unit 4. Travel
Case 3
Student A
Соседние файлы в предмете [НЕСОРТИРОВАННОЕ]