- •About the Author
- •Credits
- •How This Book Is Organized
- •Part I: Linux Basics
- •Part II: Installation
- •Part III: Configuration
- •Part IV: Administration
- •Part V: Maintaining the Linux System
- •How Each Chapter Is Structured
- •How to Use This Book
- •Conventions Used in This Book
- •What is Linux?
- •The origin of UNIX
- •Who started Linux?
- •Understanding Open Source
- •Understanding Closed Source
- •Understanding Artistic License
- •Is Freeware really free?
- •Is Shareware never free?
- •A comparison and contrast of licensing methods
- •The Growth of Linux
- •Linux on a Personal Computer
- •Graphical installation
- •Hardware detection
- •Graphical user interface
- •Linux limitations on the PC
- •Linux succeeds on the PC
- •Linux on workstations
- •Linux on servers
- •Summary
- •Assessment Questions
- •Scenarios
- •Answers to Chapter Questions
- •Assessment Questions
- •Scenarios
- •Linux Kernel
- •Kernel versions
- •Kernel availability
- •Linux Distributions
- •Beehive
- •BlueCat
- •Caldera OpenLinux
- •Debian
- •Corel
- •DragonLinux
- •Elfstone
- •Gentoo
- •Hard Hat Linux
- •KRUD
- •LinuxPPC
- •Mandrake
- •Phat Linux
- •Slackware
- •StormLinux
- •SuSE
- •TurboLinux
- •Yellow Dog Linux
- •Mini and Specialty Distributions
- •Astaro
- •KYZO
- •FlightLinux
- •NetMAX
- •Packages and Packaging Solutions
- •Red Hat Package Manager
- •Debian Package Management System
- •Tarball
- •Linux Resources
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Assessment Questions
- •Scenarios
- •Linux In the Real World
- •Word Processing
- •Spreadsheets and databases
- •Web browsing
- •File transfer
- •More, more, and more applications
- •The Server and DNS
- •A Linux Web server
- •Linux e-mail server
- •File servers
- •Proxy, news, and search servers
- •FTP servers
- •Firewalls
- •Determining Linux Roles and Services
- •Comparing Linux with other operating systems
- •Hardware compatibility
- •Summary
- •Assessment Questions
- •Scenarios
- •Answers to Chapter Questions
- •Assessment Questions
- •Scenarios
- •Installing Linux
- •Final Preparations for Installation
- •Verification
- •Package selection
- •Final hardware verification
- •Pre-installation partitioning planning
- •Installing Linux
- •Text or GUI installation
- •Basic setup of Linux
- •Selecting the machine type
- •Partitioning the hard disk drive
- •Installing a boot manager
- •Creating the Boot Diskette
- •Networking
- •Additional installation information
- •Accounts and passwords
- •Additional packages to install
- •GUI installation
- •Obtaining video card information
- •Configuring the X windows system
- •Selecting the windows manager or desktop environment
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Answers to Assessment Questions
- •Scenarios
- •Alternative to the GUI Installation
- •Command Line installation
- •Install the Linux system
- •Network installations of Linux
- •Review of a Linux Installation
- •Installation media
- •Initial selections
- •Installation type or class
- •Disk partitioning and formatting
- •Installing LILO
- •Network configuration
- •User accounts
- •Authentication methods
- •Package selection and installation
- •A Dual-Boot Installation of Linux
- •Linux with Microsoft Windows
- •Linux with Microsoft Windows NT and 2000
- •Linux and Solaris
- •Linux and other operating systems
- •Installing Additional Software with gzip and tar
- •Installing Additional Software with RPM
- •Removing software with RPM
- •Upgrading software with RPM
- •Query the RPM software
- •Verify the RPM software
- •Verify the package files
- •Upgrading the Kernel
- •Upgrading a Linux Kernel
- •System Log Files
- •The Final Test of the Installation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •What is the X Window System?
- •The X Window System
- •X Client and Server communications
- •X Window Manager
- •Configuring X Window Systems
- •Custom X Window System Programs
- •Manual Configuration of the X Window System
- •Documentation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Basic Network Services
- •TCP/IP Protocol Suite
- •Connection protocols needed
- •Other network protocols
- •Configuring Basic Network Services
- •Host name
- •IP addressing
- •DHCP
- •Netmask
- •Hardware resources
- •Routing and gateways
- •PPP, SLIP and PLIP connections
- •Server Tasks with
- •IP aliases for virtual hosts
- •Apache Web Server
- •Samba File Server
- •Home directories
- •Disk shares
- •Configuring Client Services
- •SMB/CIFS
- •NIS client configuration
- •NFS client configuration
- •Configuring Internet Services
- •Web browser
- •POP and SMTP
- •TFTP
- •SNMP
- •Remote Access
- •Rlogin
- •Telnet
- •OpenSSH
- •Documentation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Adding Hardware
- •Memory
- •Swap
- •Adding a hard drive
- •Video and monitor
- •Printers
- •Configuration files
- •Setting environment variables
- •BASH
- •Documentation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Basic User and Group Administration
- •What are users and groups?
- •Creating users
- •Change user information
- •Deleting users
- •Creating groups
- •Getting Around Linux
- •Navigating Linux
- •Common file and directory commands
- •Setting File and Directory Permissions
- •Mounting and Managing File Systems
- •Mount
- •Umount
- •Mounted file systems
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Multi-User Environment
- •The creation of Virtual Consoles
- •The Linux Terminal Server Project
- •Configurations for remote systems
- •Monitoring remote connections
- •Common Shell Commands
- •Basic shell scripts
- •Caution using root access
- •Navigating the GUI interface
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Linux Runlevels
- •init
- •Shutting down Linux
- •Managing Linux Services
- •Configuring Linux Printing
- •lpd daemon
- •/etc/printcap
- •Printing management
- •Using the vi Editor
- •vi operation modes
- •Editing text files
- •Using the
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Disk and File System Management
- •Repairing Partitions
- •System Automation and Scheduling
- •cron
- •Core Dumps
- •Analyzing core dumps
- •GNU Debugger
- •Managing Networking Interfaces
- •Installing System Packages and Patches
- •Compressed archive
- •Debian Package Installer
- •Slackware Package Installation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Linux Processes
- •Core services versus non-critical services
- •Process administration
- •Process control
- •Monitoring Log Files
- •Maintaining Documentation
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Linux Security
- •Securing the Environment
- •Location
- •Environment
- •System Security
- •System/user files
- •Permissions
- •Log auditing
- •Backups
- •Linux Security Best Practices
- •Network security
- •Firewall
- •System security
- •Securing a Web server
- •Securing an FTP server
- •FTP program version
- •FTP configuration files
- •Process security
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Disaster Recovery Planning
- •Types of data
- •Frequency and Scheduling
- •Storage and media types
- •Recovering data
- •Offsite storage
- •Linux Backup Tools and Commands
- •Third party tools
- •Tape devices
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Identifying the Problem
- •Methodology and Best Practices
- •Troubleshooting Resources
- •Documentation resources
- •Internet resources
- •System Log Files
- •Tools for Log Files
- •Output to another file
- •Locating files
- •Process Configuration and Management
- •Stopping, Starting, and Restarting Processes
- •Configuration Files
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Examining the Startup Process
- •Boot process steps
- •Analyzing Boot Process Errors
- •Common Boot Problems
- •Using System Status Tools
- •File System Check
- •System Resource Commands
- •Using the System Boot Disk
- •Types of boot disks
- •Creating a boot disk
- •Creating a rescue/utility disk
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Common User Problems
- •Login problems
- •File and directory permissions
- •Printing problems
- •Mail problems
- •Software Package Problems
- •Package dependencies
- •Software and version conflicts
- •Backup and Restore Errors
- •Backup hardware
- •Backup software
- •File restore errors
- •Application Failures
- •Log files
- •Process and daemon errors
- •Web server errors
- •Telnet
- •Mail services
- •Basic Networking Troubleshooting
- •Networking connectivity
- •Network hardware problems
- •Summary
- •Assessment Questions
- •Scenarios
- •Lab Exercises
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •Mainboard Components
- •BIOS
- •System memory
- •System Resources
- •I/O addresses
- •Direct memory access
- •Laptop Considerations
- •PCMCIA
- •Linux Peripheral Configuration
- •Installing and Configuring SCSI Devices
- •SCSI definitions
- •SCSI technologies
- •SCSI cabling and termination
- •SCSI device configuration
- •Linux SCSI devices
- •ATA/IDE Devices
- •IDE drive configuration
- •Linux ATA/IDE Drive configuration
- •Linux Support for Other Devices
- •IEEE 1394 (Firewire)
- •Summary
- •Assessment Questions
- •Scenarios
- •Answers to Chapter Questions
- •Chapter Pre-test
- •Assessment Questions
- •Scenarios
- •What’s on the CD-ROM
- •System Requirements
- •Using the CD with Microsoft Windows
- •Using the CD with Linux
- •Microsoft Windows applications
- •Linux applications
- •Troubleshooting
- •Sample Exam
- •Exam Questions
- •Exam Answers
- •Taking a CompTIA Exam
- •How to register for an exam
- •What to expect at the testing center
- •Your exam results
- •If you don’t receive a passing score
- •About the Linux + Exam
- •Preparing for the Linux+ Exam
- •For More Information
- •Preamble
- •No Warranty
- •Glossary
- •Index
494 |
Part VI Troubleshooting and Maintaining System Hardware |
For example, if you need to find the location of your resolv.conf file, simply enter the following command:
locate resolv.conf
The following is the output of the command:
/etc/resolv.conf
If you don’t know the name of the file, you can type a certain amount of characters, and locate it will match all files with that string of characters. Using this functionality, however, may bring up a large number of matches that you will have to search through.
The database of files is updated routinely by a system cron job. You can also update the database manually by using the command updatedb.
Another command that you can utilize for file searching is find. The find command searches the specified directory for the file that you are looking for. This command is helpful if you already know the general directory. For example, you may be looking for a configuration file that you know resides in the /etc directory, but you aren’t sure of the subdirectory. You can use the following command:
find /etc -name “httpd.conf”
This command provides the following output:
/etc/httpd/conf/httpd.conf
Know how to use the various command line tools to help you navigate your log and configuration files more efficiently.
Process Configuration and Management
6.4 Examine, start, and stop processes based on the signs and symptoms of a problem
Often, you will find that a system process ends or becomes unresponsive. Usually, the users notice this situation right away — especially if the process is very important, such as a Web or Samba server. Knowing how to stop, start, and restart these services is a very important troubleshooting skill. Sometimes, you can quickly fix a problem by stopping and restarting a service, or by changing a process configuration file and restarting the service with new values.
The basic command that you can use to identify current running services is the ps command. This command shows all running processes on the system by using the ps -ef command.
Chapter 16 Linux Troubleshooting Basics 495
By using the grep command, you can narrow the list down to the process that you are currently examining. For example, if you want to see whether the httpd Web server daemon is running, you can issue the following command:
ps -ef | grep httpd
If users are complaining that the Web server is not running, you can use this command to see if the process even exists. If it does exist, it may be a stuck process, but if it isn’t present, it may have stopped abnormally.
In either case, examine the applications log file to see if any error messages are present to indicate why the process may have become frozen or stopped. You should also check the general system log file /var/log/messages for any system-wide problems, such as lack of disk space. If you can’t find any immediate reason, the best thing to do is to start or restart the process.
Stopping, Starting, and Restarting Processes
Most services and daemons have their process script stored in /etc/rc.d/ init.d. Each script contains detailed commands to execute, stop, start, or restart the process as required. You can run this script with the particular option that you need to perform. For example, if you want to stop the running httpd process, change directories to /etc/rc.d/init.d/ and issue the following command:
./httpd stop
If the process is frozen, stopping the process with its own script doesn’t always work. In this event, you may need to use the “kill” command to end the process.
This command runs the script with the “stop” parameter and the process should halt. You can check the results by performing the ps -ef command again to see if it is still running.
If you want to start the process again, you can issue the following command:
./httpd start
Use the ps -ef command again to ensure that the process is running properly.
To restart a running process — which you may need to do if the process is frozen — or if you need to read new values from the application’s configuration file, use the following command:
./httpd restart