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We would be grateful if you would confirm that this is acceptable to you. Study the following inquiries and replies to them, which were sent by e-mail. I.
Dear Sir or Madam,
I have seen your advertisement in the newspaper “Travel” about spending Christmas and
New Year in Whittlebury Hall.
I am a Russian student, but now I am living in New York where I practise my English. I am interested in the information about the price for a single room for 7 nights.
I will be obliged if you enclose to your letter your new catalogue.
I look forward to your early reply.
Yours sincerely,
II.
Dear Ms…,
Thank you for your recent e-mail regarding accommodation at Whittlebury hall Hotel 
Spa. We do have availability over our Christmas period. Depending on the dates you are looking at I can offer you a rate of £ 110.00 per room per night based on a double room for single occupancy. This rate includes Full English Breakfast, dinner, and use of the spa leisure facilities and would apply to all dates except 24th-26th December where the rate would change to £ 115.00 per person per night. This includes all of the festive activities in our Christmas 3 day package.
If you would like to make a reservation or discuss this further please do not hesitate to contact me. I do not have any brochures I can e-mail to you, however our website is available at…………. should you be interested in seeing what the Hotel is like.
Many thanks,
Emma Beckley
Room Sales Consultant
17
III.
Dear Sir or Madam,
I have read your advertisement in the Sunday Times Travel Supplement of 28 October, 200... and it has interested me very much.
My husband and I would like to travel to South America but we have not decided the best time.
Could you please send me all the details of your tour and information about accommodation including prices.
I am looking forward to your reply.
Sincerely,
Jane Mackenzie
IV.
Dear Mrs Mackenzie
Thank you for your e-mail.
Could you please advise me of your postal address? As soon as this is received I will send you a copy of our Exclusive Americas brochure.
I look forward to hearing from you shortly.
With kind regards
Yours sincerely
Beki
EXCLUSIVE AMERICAS
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V.
Dear Mrs. Natasha
Thank you for your enquiry.
Singles at the Willett are at 67.00 pounds+VAT @ 17.5% per night. The rate includes full English or Continenatl breakfast. All rooms offer ensuite facilities and modern conveniences like hair dryer, in-room safe deposit box and tea-coffee maker.
To confirm a reservation we require a major credit card for guarantee. You may send this by e-mail or fax.
I look forward to welcoming you to the Willett in July.
Kind regards
Gaurav
Reservations Manager
Exercises.
1. These are the different sections of a letter. They are in the wrong order. Put them in the correct order.
a)Yours sincerely,
b)In particular I would like to draw your attention to something new and exciting, the four-hour weddings in Thailand where the groom arrives by elephant and the proceedings end with a performance by drummers and dancers, which is on page 46 in our brochure. We are also able to offer weddings in hot air balloons in Kenya or on
camels in Mombasa.
c) Ms D.Carlisle The Grove House 435 Lovers Lane Princeton
18546
f) Europa Tours
74/1 Newbern Avenue Medford Massachusets 12155
g)John Barett Sales Manager
h)Dear Ms Carlisle,
j) 8th July
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d)Thank you for your letter of June 5 in which you request information about our honeymoon packages. Please find enclosed our latest brochure.
e)We look forward to hearing from you in the near future and welcoming you on one of our Europa wedding packages.
i) Nearer at home, here in Sates we offer under-sea ceremonies off Florida Keys, or if you prefer to marry in the winter we can arrange the ceremony to be on the ski slopes in Vermont.
2. Using the information below, write two letters of reply as the manager of the Hotel International.
Mr and Mrs Sykes of 32 Dean Street, Wolverhampton, England have written to the Hotel International requesting a twin-bedded room with a bath for 7 nights from 16.9.200… However, a twin-bedded room with a bath is available only from 17.9.200… Alternatively, the Bristol Hotel, a nearby hotel of similar standard and price, is recommended.
Mr Jon Rogers, the Secretary of the Bath Social Club, 7 Walmer Crescent, Bath, England would like to book the Atlantic Room for a dinner and dance for
32 persons for the night 17.10.200… Unfortunately, the Atlantic Room is not available. However, the Terrace Suite at the International is available on that night at the same rates.
3.You work as a Travel Consultant for Smart Holidays. You have received a fax from a customer enquiring about holidays. You offer all-inclusive packages and excellent hotels. Reply to the fax.
4. You work as a Travel Consultant for Creative Destinations. You have received a fax from a man enquiring about holidays for himself and his wife to the Portuguese island of Madeira.
Reply to the fax, asking for the information you need before you can recommend, a suitable hotel or a package.
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To: Mr Parkins
From:
Date:
Re: Information on holidays to Madeira
Dear Mr Parkins,
Thank you for your fax. We have several excellent hotels in Madeira both in our allinclusive packages and in our independent traveler selection. However, so that I can be sure to recommend the best holiday for you, I would appreciate it if you could give me some more information by answering the following questions:
1………
5. Prepare the letters as instructed:
You are planning to visit the USA/Great Britain for the first time. You have looked through the advertisements of the hotels in the newspaper and have chosen one of them. Write a letter to the hotel asking for the information you may need.
Lois Jane’s
Riverview INN
Beautiful Victorian Inn overlooking the Cape Fear River. Area beaches, Bald Head Island, Fort Fisher, and Historic Wilmington all nearby.
106 West Bay St. Southport,
N.C. 28461 (800)457-1152
The Beech Alpen Inn
Charming country inn with beautiful views of the Blue Ridge and ski slopes. Rooms with fireplaces and lodgestyle dining room with fireplace.
Lisa and Taylor Rees –
Innkeepers
700 Beech Mountain Parkway Banner Elk, N.C. 28604 (828)387-2252
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HOWARD JOHNSON HOTEL
Visit our affordable, convenient accommodations. We offer a large indoor heated pool, saunas, remote control TV with CNN, HBO. Complimentary Manchester Airport van service. Three diamond AAA rating.
298 Queen City Avenue
Manchester, NH 03102 (603)668-2600
The Great Escape Autumn
& Winter Breaks from £
50 pppn on selected rooms
Treat yourself to a relaxing break visiting
North Devon’s Heritage
Cetres, local galleries, potteries & craft centers. Ideally situated for walking, golfing, cycling and exploring North
Devon’s scenic coastline.
The Commadore
AA RACETC
Marine Parade, Instow,
North Devon
EAST LODGE
Country House Hotel &
Restaurant
Rowsley, Bakewell
Derbyshire DE4 2EF
A haven of peace and tranquility set in 10 acres, just 2 miles from Chatsworth. Elegant bedrooms, award winning AA rosette restaurant and friendly ambience add up to the perfect blend of tradition.
The Rosevine Hotel
Cornwall’s Newest Luxury
Hotel. De luxe Bedrooms & Suites. Award Winning Cuisine. Beautiful SubTropical Gardens facing directly over the safe sandy beach fronting the National Trust Coastline. Oh so warm heated indoor pool. Children always welcome.
AA RACBlue Ribbon Award and 3 rosettes foe cuisine.
Porthcurnic Beach,
Portscatho, St Mawes,
Cornwall, TR2 5EW
You are a Travel Consultant. Write a reply letter giving all the details you were asked for.