- •Business Letter
- •Contents
- •Предисловие
- •Standard Features of the Business Letter
- •1.FLANAGAN’S DEPARTMENT STORE
- •Smallcrown Ltd
- •Arrangement Styles
- •[Blocked Letter Style]
- •16 Bellview Road
- •The Manager
- •[Modified Block Letter Style]
- •MARLBOROUGH HOTEL
- •5 March 200…
- •16 Bellview Road
- •Style and Tone
- •INQUIRIES
- •Important Language to Remember
- •Opening the letter
- •Main message
- •Closing the letter
- •An example letter
- •2520 Visita Avenue
- •Olympia, WA 98501
- •REPLIES to INQUIRIES
- •Opening the letter
- •Main message
- •Closing the letter
- •Emma Beckley
- •RESERVATIONS and REPLIES to them
- •London W25
- •The Manager
- •Oak Ridge
- •R.W.Winfield
- •Skyways Holidays
- •Mrs Pinotti
- •Confirmations
- •Offering alternatives
- •HANDLING COMPLAINTS
- •Complaints
- •Outline
- •1.Identify the reason you’re writing. Avoid leaping into the details of the problem in the first sentence.
- •15 Cedars Road
- •14 West Brampton Road
- •21 October 200…
- •The Manager
- •Writing Curriculum Vitae and Covering Letters
- •DO NOT include personal information such as age, sex, marital status, race, ethnic background and religion. Do not attach a photograph.
- •Street address
- •Employment History
- •Educational History
- •CURRICULUM VITAE
- •Education
- •COVER LETTERS
- •Further reading
49
Sources
1.Андрюшкин А. П. Business English/Деловой английский язык. – СПб.: Норинт, 2000.
2.Кисунько Е. И., Музланова Е. С. Бизнес-курс английского языка. –
М.: ЮНВЕС., 2001.
3.Котий Г. А., Гюльмисаров В. Р. Деловые письма на английском языке.
– М., 1998.
4.Ashley A. Commercial Correspondence. – Oxford University Press, 1998.
5.Jacob M., Strutt P. English for International Tourism/Coursebook – Longman, 1997.
6.Jacob M., Strutt P. English for International Tourism/Workbook – Longman, 1997.
Further reading
1.Эмерель Н. И., Павлова Н. Ю. Business Letter. – Хабаровск: РИЦ ХГАЭП, 1998.
2.Гирина И.Г. Процесс делового письма: Методические указания для студентов 3 курса специальностей «МЭ», «ВТ», «УАВД».– Хабаровск: РИЦ ХГАЭП, 1996.
3.International Restaurant English International Hotel English