XIII. Read the second part of a conversation and answer these questions.
1. What is the company’s problem? 2. What three suggestions are made to solve the problem? 3. Who do you think has the strongest opinion? 4.Which of these phrases does this person use to introduce his/her opinion? 5. When you’re giving an opinion, which do you think is more important – the words you choose or the way you choose to say them?
Have you thought about …? Why don’t you …? I think you should …
Doing business 2
A discussion
HARRIET |
Right, let's move on to the next point, shall we? Violence in the workplace, I'm afraid. Again. |
BRIAN |
Disgrace. |
HARRIET |
It's the third assault on a member of our staff this year. I don't know what we're going to do. Has anyone got any ideas? |
PATTI |
Well, for a start, why don't you have a clear company policy on violence? That way, at least our people will know where they stand - if they're ever threatened. |
HARRIET |
Thanks, Patti. Yes. Good point. I ... um ... |
MIKE |
Can I say something here? |
HARRIET |
Yes, Mike. What do you think? |
MIKE |
Have you thought about these training courses? |
BRIAN |
Training courses? |
MIKE |
Yes. They're courses where you learn to see the danger signs, to ... well, to try to stay in control of the situation. |
HARRIET |
Hmm. I’ll look into it. |
BRIAN |
I ... er ... |
HARRIET |
Yes. Sorry, Brian, what's your view? |
BRIAN |
Well, it's quite simple. I think you should just tell people to use their common sense |
HARRIET |
Well, thanks… |
XIV. Work in small groups and have a series of short meetings. Take turns to be chairperson.
The chairperson should choose the subject of the meeting and decide on things like a time limit, agenda, minutes, etc. At the beginning of each meeting he or she should do the following:
Signal the start.
Introduce the objective.
Mention issues such as agenda, time limit as appropriate.
Ask for questions.
Others in the group should interrupt, ask for clarification, repetition, etc. as appropriate.
Personal and Cultural Relations in Business
I. Read and memorize the following words and word-combinations.
offence – образа
to offend – кривдити, ображати
sincere – щирий
friendliness – дружелюбність, доброзичливість
increasingly – більшою мірою
tricky – складний, хитрий
to entertain – приймати
entirely – цілком, повністю
course – блюдо