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2. Learn the text

We arrived at Richard's head office in downtown Manhattan. It was on the twenty-fifth floor of a skyscraper. I saw a plaque in the lobby that said MEDEQ Inc. I guessed that MEDEQ stood for Medical Equipment.

Richard showed me his office. I was really impressed with the up-to-date office equipment. It was very expensive but it was worth it. Everybody worked on a PC (personal computer). Each personal computer was connected to a scanner and to a laser printer. There was a xerox machine (photocopier) which made copies in colour. The office also had a fax and an answering machine. I noticed a strange looking machine in the corner. It was a shredder. The filing cabinets were next to a shredder. There were some desks and chairs in the office. I saw some internal and external phones on one of the desks. On the wall one could see a notice board and shelves. There were some books and a pot plant on the top shelf and a coffee pot with cups on the bottom shelf. In front of the bulletin board there was a special table for the television and the DVD. On the wall in the meeting room I could see a screen and a whiteboard. On the table there was an overhead projector, a transparency, an inkjet printer, a mobile phone and some business cards.

The office workers were very efficient. They knew how to run every piece of equipment. And they worked very fast. Richard introduced me to the staff. Everybody was very friendly.

A. Answer the questions about the text.

1. Where was Richard's main office?

2. What did MEDEQ stand for?

3. Was outdated equipment used in the office?

4. Could the workers in the office run the equipment?

B. Change these sentences to the questions and then to the negative.

1. We arrived at the office two hours ago.

2. My friend will show me his office.

3. Ann was impressed with office equipment.

4. We saw some phones on the desk.

5. The workers are very efficient.

6. There were some desks in the office.

7. One can see the graph on the wall.

3. Make these words plural

printer, computer, fax, xerox, telephone, paper-shredder.

4. Use the correct form of the verb to be:

1. This printer ... connected to a computer.

2. These printers ... connected to computers too.

3. These xeroxes ... bought last year.

4. New equipment... bought every year.

5. Many documents ... printed daily.

6. This fax message ... received last week.

5. Answer the questions using the given information.

1. Are typewriters used in a modern office?

Is a typewriter used in a modern office?

2. Are printers used in a modern office?

Is a printer used in a modern office?

3. Are computers used here?

4. Are dictionaries used here?

5. Are telephones used here?

6. Is modern equipment used here?

7. Is outdated equipment used here?

No, they aren't.

No, it isn't.

Yes, they are.

Yes, it is.

Yes, ... ...

6. What is used in the office?

Answer the question beginning your answer with the names of the office equipment.

- printers, computers, fax machines, DVD, telephones, xerox, e-mail.

7. Answer the questions

Model: - Have you used this new computer?

- No, this computer hasn't been used yet.

  1. Have they received the fax message from London?

  2. Has he bought a printer?

  3. Have they printed the documents?

  4. Has she written this letter?

  5. Have you translated the document?

  6. Has Ann done the filing?

8. Use the sentences in the Future Passive

Model. We need ten more printers. - buy

- Ten more printers will be bought.

1. We need special training (offer).

2. We need more specialists (invite).

3. We need another program (discuss).

4. We need a joint venture (found).

5. We need ten more computers (buy).

9. Write the sentences in Present Simple or in Present Continuous or in Simple Past

1. He (think) about the layout of his report.

2. They (visit) customers once a month.

3. Luisa (greet) a visitor now.

4. We (open) a new branch last month.

5. He never (take) the rest of the day off.

6. We usually (not, have) lunch at 11 a.m.

7. Our secretary often (write) letters.

8. The salesman (sell) stationery.

9. Hello! Who (call), please?

10. Office Activities

- see the bank manager about borrowing money;

- send the customers reminders (their bills);

- send e-mail;

- visit the new warehouse;

- deal with customers accounts;

- show smb about the department;

- make an appointment to see smb;

- take the minutes at a meeting;

- work with the customs officials;

- take the rest of the day off;

- keep a petty cash book (the petty cash figures come under four headings: postage, travel, stationery and sundries (=that's all the other things);

- work (use) a switchboard;

- learn the layout of report;

- go to a board meeting;

- attend a conference;

- photocopy the report;

- interview new staff;

- give orders to smb;

- give the memo to smb;

- order the stationery;

- save money;

- pay bills;

- have lunch;

- read a magazine;

- visit a customer;

- entertain a customer;

- welcome a visitor;

- type a letter (to);

- phone smb;

- write to smb;

- do filing;

- take shorthand;

- use a printer;

- open a branch;

- to arrange export;

- do market research.

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