Ex.9. Change the sentences according to the model.

Model: A staff employee doesn't give orders.

A staff employee doesn't receive orders.

A staff employee neither gives, nor receives orders.

1. He isn't a Comptroller. He isn't a sales manager.

2. The head of the credit department doesn't advise the President. The head of the credit department doesn't report to comptroller.

3. He doesn't want to hold a position of vice-president of marketing. He doesn't want to hold a position of general manager.

4. A credit department doesn't have direct authority over a line department. A personnel department doesn't have direct authority over a line department.

5.1 don't want to talk with the Boss. I don't want to talk with the Controller.

6. She doesn't like to give orders. She doesn't like to receive orders.

7. Jecky doesn't want to attend annual meeting of shareholders. Susan doesn't want to attend annual meeting of shareholders too.

Ex.10.Translate into English.

1. Працівники повинні мати чіткі обов’язки.

2. Організаційна структура фірми залежить від особливостей бізнесу.

3. Лінійна організація є легкою для розуміння, але негнучкою.

4. Традиційні організаційні структури добре працюють у відносно стабільному діловому оточенні.

5. У нових сферах промисловості, як аерокосмічна та біотехнологічна, велика увага приділяється розробці нових продуктів, творчості, швидкому спілкуванню та командній роботі.

6. У матричних організаціях менеджери проектів очолюють групи, які складаються з працівників різних відділів.

Ex.11. Discussion questions.

1. What is the role of organization structure in business?

2. Discuss advantages and disadvantages of Fayol’s, M.Weber’s and J.Woodward’s principles of organization?

3. Focus on benefits and flaws of line, line and staff and matrix organizational design.

4. Describe the difference between simple line and simple line and staff organizations. Use the table on the next page.

	Advantages	Disadvantages
Line Line and staff Matrix Cross-functional, self-managed teams	Clearly defined responsibility and authority Easy to understand One supervisor for each person Expert advice from staff to line personnel Establishes lines of authority Encourages co-operation and better communication at all levels Flexible Encourages co-operation among departments Can produce creative solutions to problems Allows organization to take on new project without adding to the organization structure Greatly increases interdepartmental coordination and co-operation Quicker response to customers and market conditions Increased employee motivation and morale	Too inflexible Few specialists to advise Long lines of communication Unable to handle complex questions quickly Tons of paperwork Potential over-staffing Potential over-analyzing Lines of communication can get blurred Staff frustrations because of lack of authority Costly and complex Can confuse employees Requires good interpersonal skills and cooperative managers and employees Difficult to evaluate employees and to set up reward systems Some confusion over responsibility and authority Perceived loss of control by management Difficult to evaluate employees and set up reward systems Requires self-motivated and highly trained workers

Types of organizations. Each form of organization has its own advantages and disadvantages.

Ex.12. Group activities.

1. Discuss the importance of organizational design in business.

2. Talk on functions line personnel and staff personnel perform in organizations.

Ex.13. Individual work.

Interview 1) president of the organization; 2) vice-president; 3) supervisor.

Ask them to explain the role of organization structure.

Relevant quotation.

Nicholas Murray Bulter (1862-1947):

An expert is one who knows more and more about less and less.

George Byron (1788-1824):

When we think we lead we most are led.

Susanna Centlivre (1667-1723)

Want, the mistress of invention.