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7.2 What Works

MAX drivers were asked to rank the features of the system that contribute most to its overall success. The three features the drivers identified were multiple doors for entry and exit (20 drivers chose), off-board fare collection (20 drivers chose) and the queue jump (14 drivers chose). Only 4 drivers chose the center drive position (although drivers did consider center position important for precision docking); 3 drivers chose the signal priority; and 3 drivers chose the passenger features. No driver chose the communications equipment as being a major factor in MAX success.

Our study confirms that off-board fare collection, combined with multiple-door and level boarding, is a key factor in reducing travel time and thus increasing ridership. The dwell times on MAX are much lower than on standard service, and do not increase as rapidly with increases in passenger boardings. The importance of this effect can be seen when comparing peak vs. off-peak times on MAX and its parallel Route 113 service. Travel time increases on average by 5 minutes during the peak on 113, but by only 1 to 3 minutes on MAX.

The total travel time saving in the peak period was 12 minutes southbound and 14 minutes northbound. How much of this is attributable to reduced dwell time? We estimated the number of seconds of time savings per boarding, alighting, and per stop using a regression model. Data from the APC system show that there are about 75 ons and 75 offs per trip in the peak period on both MAX and route 113. Table 7-1 combines these data with the regression results to estimate the time savings per trip due to reduced dwell time. As shown in line 3 of Table 7-1, we calculate that 13 minutes of the Rt. 113 travel time, but only 5.7 minutes of MAX travel time, is the result of boarding delay during the 7 am to 7 pm period. Thus MAX saves 7.6 minutes per trip solely because of faster boarding and alighting. In line 4 we compare this time savings to the total time savings per trip estimated in Section 5.1. The conclusion is that speedier dwell time accounts for more than half the total travel time savings.

Table 7-1: Calculation of Time Savings per Trip due to Dwell Time Reduction during Peak (7 am to 7 pm)

Pas-sengers Boarding

Pas-sengers Alighting

Stops

Total

% Due to Reduced Dwell

1. Activities per Trip

113

75

75

26

-

MAX

75

75

12

-

2. Seconds per Activity

113

3.9

1.0

16.5

-

MAX

1.6

1.5

9.0

-

3. Minutes per Trip

113

4.9

1.3

7.2

13.3

MAX

2.0

1.9

1.8

5.7

difference

2.9

-0.6

5.4

7.6

4. Total Time Savings per Trip (from all sources)

Southbound

14.0

54%

Northbound

12.2

62%

Sources: 1. Estimated from APC data on average boardings and alightings at each stop during 7 am to 7 pm peak.

2. From Table 5-9. 3. Product of lines 1 and 2, divided by 60.

4. Difference shown in line 3 compared to travel time savings from Tables 5-2 and 5-4.

Where does the rest of the travel time savings come from? Since we conclude that TSP had little effect, the time savings must be due principally to a reduction in the number of stops. Fewer stops means less time lost to acceleration and deceleration, and probably less signal delay because the bus is better able to keep up with traffic signal progression.

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