Основы деловой корреспонденции на английском языке. Учебное пособие

J.1) Brook & Son Toymakers 61–71 Steel Street Bridgetown

BR61 7RE

2)Yours faithfully, Simon Palmer Management Trainee

3)Unless we hear from you by return, we shall have no alternative but to take legal action to recover the debt, and you will be hearing from our solicitors shortly.

4)3 Denmark Rise Newtown

NE3 1YH

Tel: 3468 714856 Fax: 3468 718921

5)August 10, 2009

6)Dear Sirs,

K.1) September, 2008

2)Chattisfield Road, Newtown NE12 OLD

Tel No: 2567 591048 Fax No: 2567 651987

3)Yours sincerely, Angle Young (Ms) Personnel Manager

4)Dear Colleagues,

5)We hope you will understand the current situation and will work with us to make the company as profitable as possible in the months to come.

6)As from 1 November 2008 the company is planning to increase your salary by two per cent per annum. This increase is not as high as we would have hoped, but unfortunately it is all we can afford in these difficult trading times.

L.1) Thank you for your letter of 2 April 2009, offering me a position as a Senior Expert in the Furniture Department of Chris Sothy’s Fine Art.

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After careful consideration, I have decided to accept an offer from another reputable auction house. This was a most difficult decision to make as I was very impressed with Chris Sothy’s Fine Art.

Again, let me thank you for the offer of employment. I wish you continued success in your recruitment efforts.

2)Sincerely, Charlotte Preis

3)Mr. Peter Hanson

Chris Sothy’s Auction House 25–29 St. James St. London SW1Y

4)24 April 2009

5)Dear Mr. Hanson,

6)Charlotte Preis

Flat 14, Lincoln Court 132 St. John’s Wood St. London NW8 4PT

M.1) Mr. Michael Lee Opperman Investment Ltd. Opperman Plaza

12 Battery Road Singapore 277442

2)Best regards,

3)July 5, 2009

4)Thank you very much for your letter dated June 26, offering me a position with Opperman Investment as Analyst European Metals. I am very pleased to accept your offer. I am looking forward to the challenge of working with Opperman Investment in Singapore.

5)Hans Claasen

6)Dear Mr. Lee, Dr. Hans Claasen

Petersburger Str. 35 14647 Berlin

Germany

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VI. ПРОСТЕЙШАЯ ТОРГОВАЯ СДЕЛКА

Ряд деловых писем, целью которых является заключение сделки, обычно включает в себя следующие виды корреспонденции: запросы, ответы на запросы, предложения, заказы, подтверждения заказов, сообщения об отгрузке, претензии и письма по исправлению претензий, письма об агентских услугах. Ниже предлагаются образцы подобных писем.

Образцы писем

1.Enquiry

Запрос

St. Petersburg, May 30th, 2...

Transportmaschinen Export-Import G.m.b.H., 64, Mohrenstrasse, Berlin W 8,

BRD Dear Sirs,

We have seen your advertisement in «General Export» and should be glad to receive your bicycle catalogues with price lists. The prices should be given CIF St. Petersburg. If they are competitive we may be able to place larger orders subsequently.

We trust to receive an early reply.

Yours faithfully,

The Modern Cycle Co. Ltd., (Sergey Ivanov)

2.Reply to Enquiry

Ответ на запрос

Berlin, June 15th, 2...

The Modern Cycle Co. Ltd.,

114 Nevsky Prospect,

St. Petersburg, Russia

Dear Sirs,

Re: Your Enquiry of May 30th.

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We thank you for your above letter and are pleased to send you our latest catalogue and the current price list. All your bicycles are of a very good quality. The enamelling can be done in any colour you want.

We shall send you a specified offer as soon as we have your exact requirements.

3. Detailed Enquiry

Детальный запрос

St. Petersburg, July 1st, 2...

Transportmaschinen Export-Import G.m.b.H., 64, Mohrenstrasse, Berlin W 8,

BRD Dear Sirs,

Offer for Trial Order

With pleasure we received your catalogue and have studied it with interest. We should like to have an offer for one piece of your gent’s cycle MIFA «Möwe» for a trial order.

If its quality proves to be satisfactory we shall place a big order. The enamelling should be red and green.

We look forward to your offer with interest.

Yours faithfully,

The Modern Cycle Co. Ltd., (Sergey Ivanov)

4.Offer

Предложение

Berlin, July 14th, 2...

The Modern Cycle Co. Ltd., 114 Nevsky Prospect,

St. Petersburg, Russia Dear Sirs,

Offer

We thank you for your letter of July 1st and are pleased to offer as follows:

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One piece gent’s cycle MIFA «Möwe», green and red e namelling, tyres 28×1.75, with bell, saddle and pump, without lighting set, at USD 95.00.

Terms of delivery: Price is quoted CIF St. Petersburg cycle packed in seaworthy case, wheels removed.

Delivery: Can be effected ex works two weeks after the receipt of your order.

Terms of payment: Establishment of an irrevocable letter of credit with the Deutsche Notenbank,

Berlin, in favour of Transportmaschinen ExportImport G.m.b.H., Berlin W8,

Mohrenstrasse 64.

This offer is valid until September 30, ...

5. Order

Заказ

St. Petersburg, July 28, 2...

Transportmaschinen Export-Import G.m.b.H., 64, Mohrenstrasse, Berlin W 8,

BRD Dear Sirs,

Order No. 279/57

We received your offer of July 14th and order: 1 gent’s cycle «Möwe» as specified, at

USD 95.00 – CIF St. Petersburg

We have established the L/C in your favour immediately and ask you to inform us when you can ship the bicycle.

Yours faithfully,

The Modern Cycle Co. Ltd., (Sergey Ivanov)

6.Order Confirmation Accompanied by This Letter

Подтверждение заказа

Berlin, Aug.15th, 2...

The Modern Cycle Co. Ltd.,

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114 Nevsky Prospect,

St. Petersburg, Russia Dear Sirs,

Re: Your Order No. 279/57

We thank you for your order of July 28th and enclose our Order Confirmation. We have instructed our manufacturers to send the bicycle to Rostock as soon as possible. It can be dispatched immediately after we have received word that your L/C has been opened.

Yours faithfully,

Transportmaschinen Export-Import G.m.b.H. (Schulze) (Gebhard) Encl.

7.Advice of Shipment

Сообщение об отгрузке

Berlin, Aug. 23rd, 2...

The Modern Cycle Co. Ltd., 114 Nevsky Prospect,

St. Petersburg, Russia Dear Sirs,

Re: Your Order No. 279/57

We have been informed by the Deutsche Notenbank that you have established a letter of credit in our favour, amounting to USD 95.00. Thank you very much.

Today we instructed our Rostock forwarding agents, Messrs. Finder & Co., to ship the bicycle to St. Petersburg by next available steamer. As far as we know, the «Nautilus» will be the next shi p to sail there. We hope that our bicycle will meet your approval and look forward to your future orders. You may be assured they will command our best attention.

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Задания

1.Напишите следующие письма-запросы и письма-заказы.

A.A letter to Professor K.J. Hackett, a lecturer of Columbia University and a well-known specialist on American history asking him to speak before a group of students. Describe the kind of group you have, how many students are in it and how long you wish him to speak. Be sure to give the exact time and place.

B.A short letter to Information Service, Post Office Department, Washington, D.C. for one of these pamphlets: «American History in United States Stamps» or «Postal Service Paints Picture of Nation».

C.A letter to your local dealer of «General Motors Company» asking him to send you a company’s brochure describing different types of cars produced by the company and their technical characteristics such as engine, brakes, transmission, electric equipment.

D.A letter booking seats in an aeroplane. The United Airlines Ticket Office, 35 East Monroe Street, Chicago 3, Illinois. Ask for a copy of the timetable of flights between Chicago and Los Angeles.

E.A letter to the Swissair Company asking to book two seats in an aeroplane leaving Geneva for California on Monday.

F.A letter to your local office of the Royal Dutch Airlines asking to reserve a seat for a day non-stop flight from Amsterdam to Tokyo. State the date of the flight.

G.A letter to the Hilton Hotel, Cleveland, Ohio. Ask for accommodation for your wife and yourself for the Thanksgiving Day weekend. Be definite as to the kind of accommodation that you desire, the approximate rates that you are willing to pay, and the length of your stay. Tell when you expect to arrive.

H.A letter to reserve accommodation in London Hotel «Commodore» for a fortnight, August 16th – August 29th. Inquire about the price of a single room.

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I.A letter to order three books of war memoirs from the Cedar Book Store, 518 Commercial Street, St. Louis 4, Missouri. Ask to have these books sent to your friend Mr. Henry Pullen, 137 16th Street, Washington, D.C.

J.An order letter to Hunt and Brown Company asking to send you C.O.D. some bicycle accessories: 1 bicycle headlight outfit – $ 17.19, 1 bicycle bell – $ 8.65, 3 flashl ight battery lamps – $ 10.48. Total – $ 36.32.

K.A letter subscribing for a year to the following magazine: «Time International», The Time Inc. Magazine Company, Principal Office, Rockefeller Center, New York, N.Y. USA. Subscription rates $ 75.00.

2.Определите, к какому виду делового документа относится приведенный ниже отрывок.

A. __________________________________________________

The goods arrived in excellent condition and we are fully satisfied with them. If you can guarantee to repeat this quality we shall place large orders with you, and in this case we shall require open account terms. Please let us know if you are prepared to grant us this, with settlement by Banker’s Transfer within 30 days of date of your quarterly statement.

Варианты ответов:

–Resume

–Letter of Complaint

–Memo

–Inquiry Letter

B.__________________________________________________

I should like to be considered for the post of secretary in the sale department currently advertised in the Morning Mail.

I enclose a CV which gives full details of my qualification and career.

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Варианты ответов:

–Memo – Inquiry Letter

–Introductory Letter

–Letter of Complaint

C.__________________________________________________

Please send me by express the following articles as advertised in the June 5th issue of the Minneapolis «Tribune»:

Варианты ответов:

–Letter of Acceptance

–Letter of Decline

–Ordering Letter

–Memo

D.__________________________________________________

... An approximate price is 500,000 $ US. ...................

... Our firm can offer you services on quality control of the abovementioned cars while taking them over to the firm plant. Pls inform us urgently of your considerations on the issue.

Варианты ответов:

–Sales Offer

–Resume

–Letter of Acceptance

–Letter of Decline

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