- •Read and learn word combinations.
- •Make dialoges using these combinations. Початок розмови
- •Форми привітання та прощання
- •Ііі. Read and translate the text. Meeting an English businessman
- •IV. Complete the dialogues and act out similar ones
- •V. Underline the sentences true to the
- •Read and learn word combinations.
- •Make dialoges using these combinations. Згода, відмова
- •Вибачення, вираження співчуття
- •Ііі. Read and translate the text. Text
- •IV. Make sentences and translate them into Ukrainian
- •V. Complete the following dialogues and act out similar ones
- •Read and learn word combinations.
- •Make dialoges using these combinations. Прохання про дозвіл, дозвіл
- •Поздоровлення, побажання
- •Getting acquainted
- •Read and translate the text.
- •Retell the text in detail. Greeting people
- •A business talk
- •1. Underline the sentences true to the text:
- •Details
- •Read and translate dialoges
- •Read and translate the text/.Retell the text. Office manners
- •Your office manners
- •Introductions
- •Hints for the office manager, or the boss
- •Read and translate the text.
- •Retell the text. The secretary
- •The receptionist
- •The mailroom clerk
- •Hints for the businessman’s social life
- •At a restaurant with a businesswoman
- •Basic rules of social etiquette
- •Dialogue I
- •1. Discuss what you have learned from the text about the following:
- •Read and translate the texts.
- •Write your own questionnaire.
- •Learn the dialogue by heart. The questionnaire and the sumarry.
- •Interests
- •The summary of Luise Antonio de Oliveria
- •Interview (the summary)
- •How to Write a Resume
- •Vocabulary:
- •Глосарій для складання резюме англійською
- •Зразок резюме англійською
- •Interview for employment in English
- •Interest in self-development
- •Tell me about yourself
- •Visiting card
- •My Daily Routine
- •Vocabulary:
- •My Daily Programme
- •My University
- •Read and translate the texts.
- •Retell one of the the texts. The united kingdom Geographic Location
- •The Geographical Position of Great Britain
- •Read and translate the text.
- •Retell the text. London
- •Read and translate the text.
- •Retell the text. Political system
- •Read and translate the text.
- •Retell the text. Economy of Great Britain (Экономика Великобритании)
- •Read and translate the text.
- •Retell the text. Ukraine
- •Read and translate the text.
- •Retell the text. Kyiv
- •Read and translate the text.
- •Retell the text. The political system of Ukraine
- •Identifying symbols of the ukrainian nation
- •Economic and geographical position
- •Read and translate the texts.
- •Retell one of the texts. The political situation in Ukraine and abroad.
- •Learn new word combinations (the name of company’s personalities.)
- •Acquiant with structure of one’s company’s structure.
- •Read and translate the sentences.
- •Read and translate the text. Use the informations of the text to fill in the diagram of one of the comercial companies.
- •Read and translate the text.
- •Retell the text. What is a company
- •Read and translate the text.
- •Retell the text. Marks & spencer a british success story
- •Practice work “Presentation of the company.” Before presentation of your firm or company do the following exercises.
- •Practice:
- •Chapter III business contacts
- •Making contacts
- •Patterns
- •III. Making a «cool call»
- •Role play
- •Telephone Formal and Informal Telephone Conversation
- •Patterns Dialogues
- •Role play
- •Discussion
- •Telephone etiquette
- •Business communication Skills of Negotiating
- •I.The Beginning of Business Talks
- •Pattern Dialogue
- •Task Make your own dialogues according to the pattern above. Role play
Pattern Dialogue
Ted — the manager of the purchasing department.
David — a student of economics and business.
David: Hello, Ted. How are you getting on?
Ted: Thanks, I’m fine and what about you?
David: Everything is all right. You know, I don’t know how to draft an order.
Ted: OK. I see. I have 10 minutes for you.
David: Last time I had a lot of problems. Could you help me?
Ted: Well, to make it clear, orders are simply the requests of one business organization for the goods or services, or both of another business organization. Orders may be either oral or written. Even when an order is oral it will usually be confirmed in writing at a later date.
David: Are there any rules that should be followed when preparing an order?
Ted: Sure, here are some of them. First, clearly state the exact quantity of the items you are ordering. Second, identify the catalogue number of the item. Third, list the catalogue price for the total price for the amount of goods ordered. Fourth, describe how the shipment is to be made.
David: Thank you for your information. It will be useful for me.
Ted: Not at all, David. I am always glad to help you.
Task Make your own dialogues according to the pattern above. Role play
Problem I
You are a manager of a firm. You want to make an appointment and have a business talk. Please, do it.
Problem II
You are a sales manager of «Sony» Company. Your firm sells high-quality TV-sets. You want to deliver TV sets. Discuss, please, the terms, the time and the guarantee period of delivery with representative of a big shop.
Problem III
You are a director of a shop. You don’t like the terms of delivery. Make an appointment to a sales manager and change the terms of the deliver