- •The Importance of Learning Foreign Languages
- •1. Read the text.
- •2. Make up sentences:
- •3. Fill in the blanks with the necessary words in brackets:
- •5.Match the synonyms:
- •6. Make up questions and let your fellow-students answer them:
- •12. Discuss in pairs:
- •Traveling and customs Traveling
- •1.Read and memorize the following words:
- •2.Study the text. Traveling
- •3. Read and remember how to use these words:
- •4. Look at this list and say which of things you will choose and take with you:
- •5. Make up sentences:
- •Confusing words:
- •7.Answer these questions:
- •Business Trip
- •8. Read and then memorize the following words and word-combinations:
- •9. Read and translate the text:
- •10. Remember the following information. Then complete each sentence with the word travel, trip, or journey.
- •11. Rewrite these sentences in the passive.
- •12. Match the statements and questions with the responses.
- •13.Complete the word map. Use the words in the box:
- •14. Practise the following dialogues:
- •15.Match the words in the box:
- •16. Express your opinion about business trip. Speak about the information you should know if you are going to have a business trip. Going Through Customs
- •17. Learn the following word combinations and phrases:
- •Is there anything liable to duty?
- •18.Read the text.
- •19. Answer the questions:
- •20. Read and dramatize the following dialogues:
- •21. Finish the dialogues:
- •22. Communicative situations.
- •Meeting People
- •Read the text:
- •2.Comment on the following:
- •3. Complete the sentences with suitable words:
- •4. Change into the passive:
- •6 . Match the introductions and questions with the appropriate responses.
- •7. Rearrange the conversation:
- •8. Engage your partner in conversation. Try to establish a common interest (a place, a hobby, a job, family...), use the vocabulary on Meeting people:
- •9. Retell the text using the active vocabulary. Telephone
- •1. Read and memorize the following words and word combinations:
- •2. Give antonyms to the following word combinations:
- •3. Fill in the blanks with suitable words and word combinations:
- •4. Give synonyms to the words in bold type:
- •5. Learn the following text. Telephone
- •6. Remember the following telephone etiquette The techniques of telephoning is very much the same in all countries. Only remember your good telephone manners:
- •7. Starting a phone conversation
- •On the phone
- •8. Practise the following dialogues.
- •9. Write down five words or expressions including the word 'phone' or ‘telephone’.
- •10. Fill the gaps in these phone conversations with suitable words or phrases.
- •11. Answer the following questions:
- •12. Read and memorize the following words and word-combinations:
- •13. Read the text:
- •14. Study the list of the telephone terms. Pay attention to the American and British variants of the same term:
- •15. Remember the following facts:
- •16. Fill in the blanks with proper words:
- •17. Practise the following dialogues:
- •Leaving a message.
- •Getting the wrong number.
- •Making an appointment.
- •A long distance call.
- •18. Fill in the missing remarks:
- •19. Complete the statements:
- •20. Act as an interpreter:
- •21. Put the dialogue in the right order:
- •22. Work in pairs. Practise the telephone conversation, using the expressions you have learnt:
- •23. Test your telephone techniques. Your answers should be “yes” or “no”.
- •A modern office
- •1. Read and memorize the following words and word combinations:
- •2. Learn the text
- •A. Answer the questions about the text.
- •B. Change these sentences to the questions and then to the negative.
- •3. Make these words plural
- •4. Use the correct form of the verb to be:
- •5. Answer the questions using the given information.
- •11. Making an appointment.
- •12. Future possibilities with if
- •If Richard goes to the park, he can look for performers there.
- •Modern information technology
- •Read and then memorize the following words and word-combinations.
- •Read and translate the text. Modern Information Technology
- •Answer the following questions.
- •Write 5 questions to the text above and then ask them to your partner.
- •3. Complete the telephone conversation using the phrases in the box. Then fill in the message form.
- •4. Match the verbs with the phrases.
- •5. Read and translate the following useful information.
- •6. Decode the following two telexes.
- •7. Read the report about the convergence of mobile phones and handheld computers. Choose either the adjective or adverb each time.
- •8. Choose the correct variants.
- •9. Write the negative sentences.
- •10. Write your opinion to the development of modern information technology, its advantages and disadvantages. Grammar Reference
- •Література
15. Remember the following facts:
If you are going to speak on the telephone, you should:
Be prepared – Write down the important points that you want to talk about before
you dial the phone.
Be direct - Know your purpose for calling and the desired results.
Be friendly – Since you will be judged on your voice alone, it is important to project
a warm, friendly, and enthusiastic tone. People will be more
responsive and willing to talk to you.
Be interested – Listen to the person you’re talking with. Show that you’re interested
in what he/she is saying.
Be precise – Be able to explain yourself in a concise manner.
Be articulate – Pronounce words clearly and don’t speak too quickly.
Be attentive – Don’t do other things at the same time.
Leave
messages – If the person is not available, leave a message with a secretary or on
the answering machine. Identify yourself, your company and give
your phone number.
- Be resourceful – Don’t hang up until you’ve got all the information required. It may
be difficult to reach that person again.
16. Fill in the blanks with proper words:
1. Incoming calls to our firm are taken by the ______, who will put you through to the ____ you require. 2. “I’m sorry to trouble you, I think I must have got the _____.” 3. “I’m sorry, I can’t hear you very well, this is a ______.” 4. “I can’t get through; their line always seems to be ______.” 5. If you don’t want to be interrupted by any phone calls, you can leave the phone _______. 6. If you don’t know someone’s number you can use the _____ or you can call _____. 7. To make a call from a public telephone, lift the _____ and insert a coin. Listen for the _____ and dial the number. You will then hear a tone telling you that the number is _____. If you’ve misdialled, you’ll hear a tone telling you that the number is _____ or that the line is ___. 8. To make a call by _____ from the UK: first dial the international (010), then the country code, then the _____ and finally the number you require. 9. “Operator, I’d like to make a _____ to Boston, please. My name is Mrs Jane Wilson.” 10. “I’d like to make a ______ to Mr. Hammett on this number: 456890.” 11. “Hello, is that the switchboard? This is extension 67; can I have an _____, please?”
17. Practise the following dialogues:
Leaving a message.
A: Hello! This is Richard Baker. May I speak to Mr. Reeds, please?
B: I’m sorry, Mr. Baker. He has just left. Any message?
A: Will you tell him to call me back?
B: Yes, certainly. Does he know your telephone number?
A: Well… I’m not sure. Will you put it down, just in case?
B: Yes, what is it?
A: 340-1906. Thanks a lot.
B: No trouble. Good-bye.