- •Передмова
- •My Future Profession
- •My Future Profession
- •The Article.
- •The Noun: Plural Form, Possessive Case.
- •Unit 2 From the History of Marketing
- •It’s a battle of perceptions”
- •From the History of Marketing
- •The Adjectives. The Adverb.
- •Types of Questions.
- •It is an art of creating genuine customer value.”
- •Marketing
- •Marketing
- •The Present Indefinite Tense.
- •Classes of Pronouns (Personal Pronouns, Reflexive Pronouns, Possessive Pronouns).
- •Module control 1 Units 1 -3
- •The Past Indefinite Tense.
- •Numerals.
- •Market Segmentation
- •Market Segmentation
- •The Future Indefinite Tense.
- •The use of tenses in the subordinate clauses of time and condition.
- •Marketing Principles
- •Marketing Principles
- •Indefinite Tenses: Passive Voice.
- •Classes of Pronouns (Indefinite Pronouns, Demonstrative Pronouns, Quantitative Pronouns).
- •Module control 2 Units 4 -6
- •1. Excess demand occurs …
- •Functions of Marketing
- •Functions of Marketing
- •The Present Continuous Tense.
- •The Structure to be going to do smth.
- •Classes of Pronouns (Interrogative Pronouns, Negative Pronouns).
- •Marketing Mix: the Four p’s
- •Marketing Mix: the Four p’s
- •The Past Continuous Tense. The Future Continuous Tense.
- •Continuous Tenses: Passive Voice.
- •Exercise 15. Put the verbs in appropriate tenses: Present Indefinite, Future Indefinite, Present Continuous or Future Continuous:
- •Module control 3 Units 7 -8
- •Products and Brands
- •Products and Brands
- •The Present Perfect Tense
- •Unit 10
- •Branding
- •Branding
- •The Past Perfect Tense.
- •Module control 4 Units 9 -10
- •Unit 11
- •Marketing Different Classes of Goods
- •Marketing Different Classes of Goods
- •The Future Perfect Tense
- •2. We shall be doing it b) during the lunch.
- •Unit 12
- •Product and Pricing
- •Product and Pricing
- •Perfect Tenses – Passive Voice.
- •Module control 5 Units 11 -12
- •Unit 13
- •Channels of Distribution
- •Channels of Distribution
- •Perfect Continuous Tenses.
- •Unit 14 Forms of Trade
- •In economics, hope and faith coexist with
- •Forms of Trade
- •Sequence of Tenses.
- •Direct and Indirect Speech
- •12. Open the brackets and choose the correct form of the verb. Mind Sequence of Tenses:
- •13. Make one sentence from two sentences paying attention to Sequence of Tenses:
- •14. Translate the following sentences into Ukrainian:
- •15. Change the following sentences from direct into indirect speech:
- •16. Rewrite each sentence in reported speech:
- •17. Make up sentences using the Sequence of Tenses:
- •18. Translate into English:
- •Module control 6 Units 13 -14
- •14. Self-service is …
- •15. Door-to-door service is …
- •18. Hypermarket is …
- •20. Multiple shop is ...
- •21. Supermarket is …
- •23. Voluntary group is …
- •Glossary
- •Grammar references
- •The Article (Артикль)
- •The Plural of Nouns (Множина іменників)
- •The Possessive Case (Присвійний відмінок)
- •Утворення
- •Вживання
- •Degrees of Comparison of Adjectives (Ступені порівняння прикметників)
- •Вживання
- •The Pronoun (Займенник)
- •Personal pronouns Особові займенники
- •Possessive pronouns Присвійні займенники
- •Reflexive pronouns Зворотні займенники
- •Indefinite pronouns Неозначені займенники
- •Demonstrative pronouns Вказівні займенники
- •Quantitative pronouns Кількісні займенники
- •Interrogative pronouns Питальні займенники
- •Negative pronouns Заперечні займенники
- •Reciprocal pronouns Взаємні займенники
- •Conjunctive pronouns Сполучні займенники
- •Defining pronouns Означальні займенники
- •The Numeral (Числівник)
- •Numbers in measurement Числівники у мірах
- •The Types of Questions (Типи питань) General Questions (Загальні запитання)
- •Alternative Questions (Альтернативні запитання)
- •Disjunctive Questions (Розділове питання)
- •Special Questions (Спеціальні запитання)
- •Question Words:
- •The Present Indefinite Tense Active Voice (Теперішній неозначений час) Активний стан
- •The Past Indefinite Tense Active Voice (Минулий неозначений час) Активний стан
- •The Future Indefinite Tense Active Voice (Майбутній неозначений час) Активний стан
- •The Use of the Tenses in the Subordinate Clauses of Time and Condition (Вживання підрядних речень часу та умови)
- •The Passive Voice (Пасивний стан)
- •The Present Indefinite Tense PassiveVoice (Теперішній неозначений час) Пасивний стан
- •The Past Indefinite Tense PassiveVoice (Минулий неозначений час) Пасивний стан
- •The FutureIndefinite Tense PassiveVoice (Майбутній неозначений час) Пасивний стан
- •Active Voice or Passive Voice
- •The Present Continuous Tense Active Voice (Теперішній тривалий час) Активний стан
- •The Structure to be going to do smth.
- •The Past Continuous Tense Active Voice (Минулий тривалий час) Активний стан
- •The Future Continuous Tense (Майбутній тривалий час)
- •Дієслова, що не вживаються у формі Continuous
- •The Present Continuous Tense Passive Voice (Теперішній тривалий час) Пасивний стан
- •The Past Continuous Tense Passive Voice (Минулий тривалий час) Пасивний стан
- •The Present Perfect Tense Active Voice (Теперішній завершений час) Активний стан
- •The Past Perfect Tense Active Voice
- •The Future Perfect Tense Active Voice
- •The Present Perfect Tense Passive Voice (Теперішній завершений час) Пасивний стан
- •The Past Perfect Tense Passive Voice
- •The Future Perfect Tense Passive Voice
- •The Present Perfect Continuous Tense (Теперішній перфектно-тривалий час)
- •The Past Perfect Continuous Tense (Минулий перфектно-тривалий час)
- •The Future Perfect Continuous Tense (Майбутній перфектно-тривалий час)
- •Sequence of Tenses (Узгодження часів)
- •I think that he will have problems.
- •Спостерігається такі випадки вживання цього правила:
- •Direct and Indirect Speech (Пряма та непряма мова)
- •In her last letter she wrote that she had successfully passed all her exams.
- •Supplementary reading
- •Types of Positions in Marketing
- •Motivation Marketing
- •The Centrality of Marketing
- •Marketing as an Organizational Philosophy
- •Marketing Exchanges
- •What is Marketing Research?
- •The decide Model
- •Targeting Market Segments
- •Positioning
- •Marketing Budget
- •Legal Aspects of Marketing
- •Marketing as a Societal Process
- •Marketing Strategies
- •Marketing Activities
- •Product Components
- •Quality
- •Building Brands
- •Brand Values Common Brand Values
- •Choosing a Brand Name
- •New Product Development 1
- •New Product Development 2
- •Brainstorming
- •The Importance of Price and Pricing Decisions
- •Competitive Pricing
- •Profitability
- •The Importance of Marketing Channels
- •Contribution of Intermediaries
- •Telemarketing
- •Personal Selling
- •Merchandising
- •Indefinite Tenses: Passive Voice.
Legal Aspects of Marketing
A Legal definitions
The World Intellectual Property Organization gives the following definition:
Intellectual property refers to creations of the mind: inventions, literary and artistic works, and symbols, names, images and designs used in commerce. Intellectual property is divided into two categories:
1. Industrial property includes patents, which give the exclusive right to make, use and sell an invention in a given geographical area; trademarks (words or symbols that differentiate a company); and industrial designs. A granted patent gives patent protection for 20 years in the UK. After that time you must renew the patent. In order to trademark, or register your trademark, you will need to complete a registration process.
2. Copyright protects literary and artistic works. Copyright protected work includes novels, plays, films, musical works, and artistic works such as drawings, photographs, and architectural designs. Copyright protected work is said to be subject to copyright.
B Legal problems
Legal problems may arise if another person had used copyright protected work without the copyright owner’s (or holder’s) permission. The UK Patent Office says: “Intellectual property (IP) crimes include counterfeiting and privacy. Counterfeiting is deliberate or willful trademark infringement and privacy is willful copyright infringement. Infringement means reproducing copyright work without permission from the IP owner”.
If a trademark or copyright holder believes that another person has made unauthorized use of trademark or copyright, then this may lead to a lawsuit, where one company takes another to court to enforce the trademark or copyright. The infringer, the person who has broken the copyright, may have to pay damages or compensation to the trademark holder, normally financial.
Most company websites include a page called terms and conditions or copyright information. Visitors to the site must agree to the terms and conditions. The terms and conditions usually contain what a visitor may download or take from the web page and post or upload to the web page, and a disclaimer to say the company is not legally responsible for the misuse of its web pages.
Comprehension questions:
1. What legal aspects of marketing do you know?
2. In what case may legal problems arise?
3. What may lead to a lawsuit?
4. What do most company websites include?
Referring to Unit 7
Marketing as a Societal Process
Marketing as a societal process can be defined as a process that facilitates the flow of goods and services from producers to consumers in a society. At this level, the emphasis is on issues such as:
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What institutions are involved in the societal marketing system?
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What activities do these institutions perform?
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How effective is the marketing system in satisfying consumer needs?
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How efficient is the marketing system in providing consumers with desired goods and services?
A society’s marketing system is closely related to its political and economic systems. These close relationships are vividly illustrated by the tremendous changes that continue in Eastern Europe. Countries that operated under a communist political system with centrally planned economies did have some sort of marketing system, because products and services were provided to consumers. The marketing systems, however, were woefully ineffective and inefficient, largely because most “marketing” decisions were made centrally by government bureaucrats. With little consideration of customer needs, these officials decided what to produce, in what quantities, how products were to be made available to consumers, and at what prices.
Ineffective marketing systems contributed to the overthrow of the communist regimes in Eastern Europe, and these countries continue to struggle with developing democratic political systems and market-based economies. A market-based economy requires an effective and efficient marketing system that can identify and satisfy consumer needs for products and services. Although transforming political, economic, and marketing systems is painful and difficult in the short run, the changes promise to improve the standards of living in these countries in the long run.
However, the transformation process is often slow and the benefits from a market economy are not distributed equally. There may be different results from the move to a market economy and new marketing system. Over time, people are likely to benefit from these changes, but market economies and market systems are not perfect.
Important relationships exist between marketing at the organizational and societal levels. People moving from a planned to a market-based economic system must learn and implement basic marketing practices. The success of a society’s marketing system depends on the ability of individuals in organizations to identify and respond to consumer needs effectively and efficiently. These individuals face the following problems, as expressed in a study of managers in several Eastern European countries:
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Becoming more market-oriented and consumer-responsive.
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Improving product quality.
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Changing product design, assortment, finishing, and packaging.
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Increasing communications efforts such as personal selling and point-of-purchase sales.
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Increasing merchandising efforts.
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Using competitive pricing.
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Instituting promotional pricing and price discounts.
Marketing as an organizational philosophy and a societal process are related to the way marketing is performed by organizations and individuals.
Comprehension questions:
1. How can marketing as a societal process be defined?
2. What is a society’s marketing system closely related to?
3. What does a market-based economy require?
4. What are the results from the move to a market a market economy?
5. What does the success of a society’s marketing system depend on?
Referring to Unit 8