- •Ильина о.К., Тычинский а.А.
- •Предисловие
- •Методическая записка
- •Content
- •Marketing communication
- •The role of public relations in the marketing mix
- •Public relations planning in the marketing mix
- •Marketing integration
- •Campaign development
- •Diagnosing the solution
- •Product launches
- •Improving brand equity
- •Public Relations in the future marketing mix
- •Step-by step planning process
- •Exercises
- •I. Discuss the following questions.
- •II. Say what the following refer to in the text of the article under the headlines:
- •Marketing integration
- •III. Match the following definitions with the word-combinations below.
- •IV. Complete the words.
- •Internal communication
- •Why communicate?
- •What do people want to know?
- •Some communication techniques
- •Communication and leadership: the bp Oil experience
- •Background
- •Preparing the ground
- •Creating the right attitude
- •1 The right attitude (see Figure 2.2)
- •Attitude Technique Talent
- •2 The communication road map
- •3 The good communicator
- •4 The head office communication forum
- •The virtuous circle
- •Link with human resources
- •Where is bp Oil now?
- •Exercises
- •II. Say what the following refer to in the text of the article under the headlines:
- •IX. Translate the following text from Russian into English.
- •(Виктория Чупровская. Внутренний pr способен решить коммуникативные проблемы в компании. Www.Prlink.Ru)
- •Сommunity relations
- •Background
- •What is community relations?
- •Why bother?
- •Methods used in a community relations programme
- •One piece in the jigsaw
- •Research
- •Strategic objectives
- •Project selection criteria
- •A sponsorship example
- •Donations policy
- •How can the project be developed?
- •Measurement and evaluation criteria
- •Business benefits of the programme
- •Employee participation in the community involvement programme
- •Why bother involving your employees?
- •How do you know that the programme is a success?
- •Internationalising the programme
- •Future developments
- •Conclusion
- •Exercises
- •I. Discuss the following questions.
- •II. Say what the following refer to in the text of the article under the headlines:
- •IV. Complete the words.
- •V. Translate the following word-combinations from Russian into English consulting the article.
- •Financial public relations
- •How do you define financial public relations?
- •The basic task
- •Corporate public relations
- •What contribution does financial public relations make to the success of a company?
- •What are the rules that govern financial public relations?
- •Why has this business become such a major industry?
- •Investor relations – Is it public?
- •Coordination and consistency
- •A time to speak and time to remain silent
- •How does it fit in with other areas of public relations?
- •In-house or consultancy?
- •Vickers plc – a very brief case study
- •Conclusion
- •A checklist
- •Exercises
- •Corporate public relations
- •Vickers plc – a very brief case study
- •VIII. Translate the following text from English into Russian.
- •IX. Translate the following text from Russian into English.
- •X. Summarize the article “Financial Public Relations”.
- •XI. Solve the following pr problem.
- •Local government and government relations
- •Why central and local government matter
- •Effective public affairs
- •Defining public affairs
- •Central and local government
- •Government
- •Members
- •Local government
- •Gaining access
- •Case studies
- •Bail Bandits – a campaign to change the law
- •The execution
- •Trident – battle of the dockyards
- •Key points
- •Exercises
- •Business to business public relations by Nigel Lawrence
- •The customer rules
- •How do you know it works?
- •The trade press
- •Getting it right
- •Being prepared
- •Getting the good news across
- •Joining forces
- •Conclusion
- •Exercises
- •II. Say what the following refer to in the text of the article under the headlines:
- •Public relations for non-commercial organizations
- •The mission
- •Not-for-profit pr
- •The public presence
- •Partnership – the sum is greater …
- •Provision of services
- •Involvement of interested parties
- •Case studies – the human face
- •Aims, objectives and realization
- •Checklist for a successful campaign
- •Exercises
- •II. Say what the following refer to in the text of the article under the headlines:
- •Involvement of interested parties
- •III. Match the following definitions with the word-combinations below.
- •VI. Translate the following sentences from Russian into English using active vocabulary.
- •VII. Translate the following text from English into Russian.
- •Sponsorship
- •Definition of sponsorship
- •What makes a successful sponsorship?
- •Do’s and don’ts of sponsorship
- •The sponsorship package
- •Sponsorship package checklist
- •The public relations agency agenda
- •Exercises
- •II. Say what the following refer to in the text of the article under the headlines:
- •The sponsorship package
- •III. Match the following definitions with the word-combinations below.
- •IV. Complete the words.
- •V. Translate the following word-combinations from Russian into English consulting the article.
- •Environmental public relations
- •Be aware of public concerns
- •Chemicals industry – in the limelight
- •The Rhône-Poulenc initiative
- •Changing public perceptions
- •Putting the case for recycling
- •Looking to the future
- •Exercises
- •II. Say what the following refer to in the text of the article under the headlines:
- •III. Match the following definitions with the word-combinations below.
- •IV. Complete the words.
- •(Dorothy Seed. Global warming changes attitudes to nuclear power / Behind The SpinPublic Relations. Http://publicsphere.Typepad.Com/behindthespin/2006/11)
- •Glossary a
Aims, objectives and realization
The original aims of the joint campaign included:
raise money to buy home safety kits;
fit 2300 home safety kits in two years;
make contact with opinion formers;
involve Eastern employees;
secure some media coverage.
Achievements 18 months later included:
involved over 100 Eastern staff as fitter;
raised £ 95,000;
fitted over 1800 kits (6 months still to go);
made contact with over 280 opinion formers;
MPs have helped fit kits;
over 700,000 information packs delivered;
held two joint-related entertainment events.
But we still have much to achieve and are now looking at ways of working together in the development of joint services.
The story of the award-winning partnership between Eastern Electricity and Help the Aged has encouraged both businesses to look to possible future developments. The Home Safety campaign was based on a thoroughly professional understanding of what both could offer. Solid research, meticulous planning, accurate delivery and constant evaluation delivered improved living conditions for older people throughout the area. It resulted in excellent PR for both organizations.
It was an experience from which both gained and on which they hope to build in the future.
Checklist for a successful campaign
Agree a clear message – backed up by research, statistics or case studies.
Plan the timing of the campaign – to co-incide with an event such as National Sunday for Elderly People – or to avoid the opening of the Conservative Party Conference!
Identify the target audiences for the message – and work out the best way to reach them.
Plan the event with your target audience in mind – deciding whether a conference, celebrity event, photocall, news release, advertisement or press conference is the best way to get the message across.
Decide the most appropriate media to carry the message – should it be national or regional newspaper, radio and television, magazines or maybe posters or leaflets?
Make sure your staff are well briefed – and your key spokespeople are well trained.
(Anne Gregory. Public Relations in Practice. – Kogan Page, 2001. – P. 123-135)
Exercises
Discuss the following questions.
What is the mission of Help the Aged?
Are there any fundamental differences between public relations activities and strategies of a charity and a commercial company?
How does the author of the text prove that Help the Aged is a highly visible charity with strong local roots?
What does the author describe as the number one enemy of charity public relations? What are the techniques that the charity uses to emphasize fun in fundraising?
What is one of the main concerns of the elderly people that was mentioned in the text?
How does new technology help solve security problems?
What partnership did the Charity form while implementing its Home Safety Campaign?
In which way did Eastern Electricity solve the problem of how to identify and train suitable installers of the home safety kits?
How did Eastern benefit from its partnership with Help the Aged?
Have you heard of any partnerships similar to that between Help the Aged and Eastern Electricity? Give your examples.
Why in your opinion was the example of Mrs. Jones discussed in such detail in the text?
Did the Charity achieve the original aims of its campaign? Please enumerate them.
What were the reasons for the campaign’s success?
Do you agree with the checklist for a successful campaign according to the author of the text? Can you add any items to the list?
Can you give any other examples of successful charity organizations?