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Стратегическое управление человеческими ресурсами. Русско-английский учебник

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– the salary of employees directly depends on the results of their
work;
– the possibility of preferential housing loans. The company pro­vides its employees preferential terms for mortgage loans in one of the largest Russian banks;
– participation in cultural and sport events. The company con­stantly held corporate events, sport days and festivals of KVN and crea­tive competitions, which involve thousands of employees from all busi­nesses of the company. For the children of employees sports sections are created, different competitions are organized.
RUSAL has developed its own corporate code designed to regulate relations between employees, to form the necessary values and the vision about their work and the organization as a whole. The document articu­lates the mission of RUSAL, defines the basic values and principles upon which the activities of the company and its employees is built. The Code reflects the desire of RUSAL to become a leader not only on pro­duction and economic indicators, but also on the quality of corporate cul­ture.
Questions and assignments to the situation
1. What are the main factors of external and internal environment
of the company, which determine the effectiveness of personnel decisions?
2. Evaluate the effectiveness of personnel actions taken within
the HR-strategy at the enterprises of RUSAL.
3. Make a forecast for the company “RUSAL” with respect
to HR-strategy.
4. Personnel is the basis for achieving the “space” goals of the
company
Description of the situation
Joint-Stock Company “Academician M. F. Reshetnev “Informa­tion Satellite Systems” is one of the leading enterprises in Russian space industry in creating communications, television, relay, navigation and geodesy spacecraft. With the help of satellites, created at JSC “ISS”, a wide range of services is provided both in Russia and far beyond its bor­ders. The company is a unique enterprise that has mastered and has been supporting the constellation of telecommunications satellites simultane­ously in low, highly elliptical and geostationary orbits for over 50 years.
171
   «»     ­                 .
    «» : –   ,    ,
, , , ;
–      -
;
–     
;
–     ­ ,       ­ ;
–  -  -­      .
 : «    , ­        ­,        ­         ­   .     ­       ­   -  .          ­   ,    ­ ,     ,       ».
     ­   ,    ­       .        ,           ­.      ,     ,      .       ,    ­  ,    ­ .    «»   ,              .
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Thus, JSC “ISS” has ensured national priorities in the field of satellite telecommunications in highly elliptical orbits and the need for various types of services in the northern hemisphere and in intercontinental directions.
The main activities of JSC “ISS” are: – creation of spacecraft, communication systems, television broad-
casting, relaying, navigation, geodesy;
– creation of ground-based spacecraft control systems; – control of spacecraft and multi-satellite groups; – training of representatives of the customer to control spacecraft,
technical support throughout the life of the satellites;
– conducting research and development work in the field of creat-
ing space technology.
The company’s mission is: “We are creating communications, navigation and geodesy spacecraft in the interests of government and commercial customers in order to provide consumers around the globe with access to modern information services and thereby improve the quality of life of millions of people. The work of our specialists in design and manufacture of satellites is aimed at strengthening the defense potential and the socio-economic development of the country. We strive to strengthen leadership positions in the domestic and international space technology market, and therefore we continuously improve the quality, reliability and competitiveness of our products, applying innovative en­gineering solutions when creating them”.
At the enterprise modern trends in the field of satellite construction are continuously monitored, advanced technologies are used and created at all stages of creation of space vehicles. Every year, the company in­vests greatly in modernization of production to ensure manufacturing competitive products in accordance with the highest international stan­dards. Much attention is paid to cooperation with partners, which has resulted in a stable cooperation that is capable of implementing projects of any complexity. All this allows to offer customers quality products that are based on modern technical solutions that meet the ever-growing market demands. All activities of JSC “ISS” are aimed at ensuring that high-quality and affordable information services are provided to con­sumers with the help of the latest spacecraft.
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      .         ­ . , ,            ­  .
         «»   - 
­ .        1 200    ,       40        .
  ,       ( ­, )      «»    .   ,  «»  ,          .
 2018       ­     «» ( ­,  ,   ).   2018        18 %,    –  3 %,     13 %.     «»    ­   ,  , ­       10 %,   ­     .
       «»       , ­   .        2027 ,   ­ ,      ­   «».         ­     .
    «»   ­-  - .  ­      2018  2025  ­   79 .              ­      93   ­ .
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The success of the company lies in continuous development. In each new project, the company seeks to increase the share of its own work. Thus, for example, success has been achieved in design and manu­facture of its own payloads for in-house spacecraft.
Based on the high scientific and human potential, a powerful pro­duction-technological and experimental base has been created at JSC “ISS”. Over the years the company's specialists have produced more than 1,200 spacecraft for various purposes, on the basis of which over 40 satellite systems and complexes in all orbits were formed.
In spite of the fact that from the point of view of group characteris­tics (in particular, energy – mass), there is a certain lag of products of JSC “ISS” from the products of world analogues. Nevertheless, JSC “ISS” implements measures aimed at improving the products and im­proving efficiency in terms of group characteristics.
In 2018, seven spacecraft developed and produced at JSC “ISS” were launched (navigation devices, communication satellites, special communication devices). At the end of 2018, there was an increase in sales of products by 18 %, the share of own work – by 3 %, labor pro­ductivity increased by 13 %. All this allowed JSC “ISS” to maintain a wide range of social programs and benefits provided to employees, to provide salary increases of up to 10 % in total and also to pay addi­tional benefits at the end of the year.
In addition to the already signed contracts, the confident prospects of JSC “ISS” for the future are also based on the work planned for the key state programs. Among them are the State Armaments Program for 2027, the Federal Space Program of Russia, the developing federal target program GLONASS. The company maintains its position and remains the only domestic manufacturer of spacecraft for navigation needs.
Decent performance is demonstrated by JSC “ISS” in the field of research and development. Under existing contracts and existing plans from 2018 to 2025, the company will produce 79 satellites. Taking into account the products in the ground reserve during the designated period, a total of 93 spacecraft for various purposes should be launched into orbit.
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 2018           -   ­  ,   .
      2018   :     «    »,            ,   ­   .
 2018   «»    ­-    (BIAS2018),   ­       ­ .  ,     ,      ,      .
 2019       ,        .        ­,     ,  ­  ,   ­  ,   .
        «»      ­        ,        .
    «»           ­     «».
     .   ­          ,    ,   , ,    «   »,  «  »,   ­   .
 «»        ­    .   ­   «»      ­  ,                (KazSat-3 (), -3 (­), Amos ().
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In 2018 an agreement was reached with the Russian Academy of Sciences on the creation of a joint Research and Education Center to solve research problems formulated by the President of Russia.
The best employees of the space company were given state awards in 2018: eight employees were awarded the Medal for Space Explora­tion, five workers won the Government Prize in science and technology of the Russian Federation, seven more were awarded scholarships of the
In 2018, the JSC “ISS” made its debut at the International Aviation and Space Salon in Bahrain (BIAS2018), which was a strategically im­portant step towards expansion of the company's international presence. And the interest shown by representatives of the Gulf countries, whose space industry is still developing, opened up new ways for possible co­operation.
In 2019, it is planned to retain all basic social programs aimed at ensuring a decent standard of living for company employees. These include preferential holidays in sanatoriums in Russia, compensating for expensive treatment, a program of partial compensation for interest actu­ally paid by employees on mortgages, etc.
Today and in the near future the products of JSC “ISS” absolutely correspond to the requirements of the majority of customers and similar products of other world manufacturers in terms of general characteris­tics, and even surpasses world analogues in a number of characteristics.
The basis of the order portfolio of JSC “ISS” consists of spacecraft for communication and navigation in the interests of the Russian Minis­try of Defense and the State Corporation “Roscosmos”.
The circle of consumers of the enterprise services is very wide. These include the Ministry of the Russian Federation for Civil Defense and Emergencies, the Ministry of Transport of the Russian Federation, the Ministry of Information Technologies and Communications of the Russian Federation, Rosatom, Russian Joint-Stock Company Unified Energy System of Russia, Gazprom Space Systems, as well as other de­partments and organizations.
JSC “ISS” has an insignificant share in the world market in the field of creating geostationary communication satellites. However, in re­cent years, JSC “ISS” managed to enter the international market for the creation of communication satellites, having concluded and implemented several contracts for the supply of communication satellites in the inter­ests of foreign commercial satellite operators (KazSat-3 (Kazakhstan), Telkom-3 (Indonesia), Amos (Israel).
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  ,  «» ­       .       «» ­        ­ 10  .
                
  .   
    .
  «» ,     ­  ,        ,    ­    .
 «»   - ­.  
   –  ­  ,   ­     , :
–      (­ ,    ­  ,     );
–     ;
–      
-
   ;
–       ­ .
      .               . ­     ­ .   «»  ,
­    –      ­    .
     ­       ­  .      ­ 12   , 70  , 9 ­, 12 .  100  
  .
    2017   8 476 .              42,5 .
178
Being a city-forming enterprise, JSC «ISS» takes an active part in the public life of Zheleznogorsk. Every year, sponsorship and charitable assistance of JSC “ISS” to outside organizations and individuals is pro­vided in the amount of more than 10 million rubles.
On the basis of current legislation of the Russian Federation, the company conducts regular training and certification of personnel in oc­cupational health and industrial safety. To control this process an auto­mated accounting system has been introduced.
A set of measures aimed at ensuring occupational health and in­dustrial safety, organizing corporate events and cultural leisure of em­ployees has been developed and successfully implemented at JSC “ISS”.
JSC “ISS” respects the principle of socially responsible business. The priority task in this direction is to increase the efficiency of the per­sonnel’s work, to maintain fruitful cooperation between employees and the management of the organization, including:
– assistance in professional development (professional develop­ment, vocational training and retraining of employees of the enterprise, including training abroad);
– ensuring a decent level of wages;
– providing moral and material support in the event of difficult life situations;
– assistance in matters of maintaining health and efficiency of per­sonnel.
The company has created a team of experts of the highest class. Long-term traditions and experience of the staff allow the company to work in conditions of tough competition in the international market. The qualifications of employees have been repeatedly confirmed by experts from international companies. The team spirit, professionalism and experience of the personnel inherent in JSC “ISS” are the main assets of the company and a significant guarantee of its future success.
Improving conditions for obtaining additional education and scien­tific activities contributes to the development of the creative potential of the team. Currently, the company employs 12 doctors of technical sciences, 70 candidates of science, 9 professors, 12 associate professors. More than 100 people are trained in graduate school.
The total number of employees in 2017 was 8 476 people. The average age of employees in recent years remains virtually unchanged and is approximately 42.5 years.
179
      ­     47 .   ­     .     30      ­.        ,     .
    
 «»  ­    ,    ,        .
    «»      , ­      ­     .
   
 «»:
–  ,   , ­   ;
–     ;
–    ,   , ­ ;
–         ;
–    ;
–     ;
–  
,  ,  -
   .
  :
–       ­                 ­       ­   ;
–   ,    ;
–        ­    ,   ­  ;
–      ;
–          ;
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