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B. Celikgun et al.
band with NBN or WT, and the uncomfortable frequencies should be identied and reduced.
In addition to the loud (85dB SPL) input level control, the infant’s responses to soft sounds (50dB SPL) should also be evaluated for each frequency band, and the inadequate gain should be increased only at the “soft” and “moderate” input levels at the appropriate frequencies. Hearing impaired infants and children should hear relatively “soft” sounds such as “sh,” “s,” “th,” “f,” “k,” “ch,” “p,” “h,” and “g,” especially in the high-frequency bands. The VRA/COR should be used to determine if the baby can hear these sounds at soft and moderate input levels (50 and 65dB SPL) and, if necessary, amplication should be increased (especially in the high­frequencies) (Fig.11.5).
In pediatric patients with severe and profound hearing loss, frequency-lowering technologies should be considered if adequate auditory gain cannot be achieved at high-frequencies. The effectiveness of frequency-lowering technologies can be eas­ily evaluated by CAEP using high-frequency stimuli.
11.7.3.8 Hearing Aid Accessories andAssistive
Listening Technologies
Pediatric hearing aid manufacturers also develop accessories and assistive listening devices that can be used with hearing aids. These accessories can be used to increase both the visibility and functionality of the hearing aids. Hearing aid hooks designed specically for infants provide a comfortable grip on the ear and an aesthetic appear­ance. The retention cord or clip is used to prevent the hearing aids from falling off and getting lost. In addition, electrical or nonelectrical drying boxes and drying capsules ensure the longevity of the hearing aids. In addition, an earmold cleaning solution or hearing aid spray can be used to clean the earmolds, and then a puffer can be used to dehumidify the earmold tubing. Finally, a battery tester can make it easier for parents to change batteries (Fig.11.6a).
In addition to hearing aid accessories, assistive listening systems should be con­sidered for the pediatric population. Until recently, FM systems were the most pop­ular assistive listening devices for infants and children. However, it was a technology that some parents could not afford due to its high price. On the other hand, its multi­connectivity and high SNR capabilities made it an essential accessory for school­aged children. In recent years, the discontinuation of FM systems by the Oticon brand has shown that hearing aid manufacturers are focusing on BT-based “remote
Fig. 11.5 Fitting bands for ne-tuning
a
b
11 Selection and Application Principles of Hearing Aids in Pediatric and Adult…
Fig. 11.6 (a) Hearing aid care kit for children, (b) Remote microphone
231
microphone” technologies (Fig.11.6b). Remote microphones can be easily con­nected to hearing aids with BT technology and provide direct sound transmission. They are also less expensive, lighter, smaller, and more portable than FM systems. They do not require an additional device to be attached to the hearing aid and can achieve sufcient SNR values. This technology, which can be used in the aural rehabilitation of infants/toddlers, can also support the academic life of children in later stages. In addition to the SNR enhancement feature, the remote microphones also function as a remote control. It also provides audio transmission from Android phones and computers to hearing aids.
Finally, there are products that make life easier for parents and babies with hear­ing loss. These assistive listening devices, which consist of a receiver and a trans­mitter, can be used for a variety of purposes. Transmitters for baby monitors, re alarms, doorbells, and telephones transmit information to stationary or wrist­mounted receivers that provide vibration/light alerts. For example, a mother with profound hearing loss can place a transmitter in the baby’s room and wear the receiver on her wrist to alert her to her baby’s crying when she is not using her hear­ing aid (e.g., sleeping). A vibrating receiver on the wrist alerts the mother when the baby cries. In another example, a mother of a school-aged hearing-impaired child can place a vibrating alarm clock under her pillow to help her wake up in the morn­ing and avoid being late for school.
11.7.3.9 Informing Parents About theUse ofHearing Aids andHow
toApproach aHearing-Impaired Baby
Before returning home with their hearing-aid-equipped babies, parents should be thoroughly informed about the use and care of hearing aids and how to interact with their hearing-impaired babies. Since the brieng may include a lot of informa­tion at once, it is recommended that this process be recorded on video by the mother or father. In addition, audiologists should use a checklist during the brieng process to ensure that nothing is overlooked. This checklist may include the fol­lowing topics;
• Attaching the earmold to the hook of the hearing aid, cleaning the earmold, and
when to replace the earmold.
• Checking the battery with a tester, inserting the battery into the hearing aid,
explaining the size and color of the battery.
• Turning the hearing aid on and off and placing it in the ear. (Practice with family).
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• Explaining the buttons, lights, and tampered/locked battery cover on the
hearing aid
• How to use accessories, such as a retaining cord or clip, that are used with the
hearing aid.
• Feedback and factors that can cause feedback.
• Placing the right and left ear markings on the hearing instrument and informing
the family.
• Protecting the hearing instruments from moisture and liquids by using drying
boxes and capsules
• Warranty period and coverage
• Failure and repair procedures for hearing aids
In addition to information about hearing aid use, the checklist should include information about daily use:
• Wear the hearing aids when the baby wakes up in the morning and keep them in
the ear at all times except during sleep.
• If the baby/child takes the hearing aids off and throws them away, parents should
be patient, not show exaggerated reactions and put the hearing aids back in the
baby’s ear after 5–10minutes. This “waiting time” may increase over time, but
the baby should not be allowed to use the hearing aids as a means of blackmail.
• The positive effect of follow-up with regular checks on the baby’s hearing
quality.
• Referral to an ENT specialist for conditions such as otitis media or ear wax
removal. Adjustment of hearing aid gain to the patient’s new hearing thresholds
in cases of prolonged disease or otitis media that severely alter hearing thresh-
olds. Re-adjust the hearing aids according to the results of the post-treatment
evaluation.
• Inform all family members and friends about the baby/child’s hearing loss and
hearing aid use.
Parents should also be informed about the rehabilitation period after hearing aid use. However, it should be remembered that this rehabilitation process is not limited to a few hours a week at the rehabilitation center. Parents should continue this edu­cational process anytime and anywhere.
• Do not use “baby talk” with your child. Speak with correct grammar and pronun-
ciation in as quiet an environment as possible.
• Keep the baby away from “one-way” communication devices such as televi-
sions, tablets, and smartphones. Instead, play games that reinforce “two-way”
communication skills with parents.
• It is important to make “eye contact” when communicating with the baby. The
contribution of eye contact to the emotional part of communication should be
explained to parents.
• The baby/child should be involved in daily tasks as much as possible. In addi-
tion, all completed tasks should be explained to the baby in a “repetitive” way.
For example, when you put the forks in the dishwasher, you can explain to the
baby: “Yes, now we are putting the fork in the machine. Oh, there is another fork.
In this example, the word “fork“ is repeated. However, the emphasis is on the
11 Selection and Application Principles of Hearing Aids in Pediatric and Adult…
233
phrases. Repeating a single word is not recommended for language acquisition.
In addition, using sounds such as “yes“ and “oh” can help keep the baby’s atten-
tion on the conversation.
• In crowded environments, people need to talk one-on-one with the baby/child.
Because “multi-talker” environments create “noise” rather than a verbal com-
munication link for the baby.
• “Real” names of objects seen in the house, garden, or street should be used.
Nicknames or “cute names” can negatively affect the language acquisi-
tion process
• The baby/child should be encouraged to vocalize, engage in two-way communi-
cation, and create an overall dialogue.
• Finally, parents should be informed about the importance of cooperation between
the family audiologist, the ENT specialist, and the rehabilitation center.
11.7.3.10 The Importance ofAuditory-Verbal Therapy
Language development cannot be achieved with hearing aids alone. They act as a bridge between the ear and the brain. However, language development is related to the quantity and quality of auditory input that passes through the bridge to the brain. While audiologists and otolaryngologists are concerned with the healthy functioning of this bridge, rehabilitation teachers and parents are concerned with getting as much auditory input across the bridge as possible. Studies show that auditory verbal therapy and cognitive auditory therapy make important contribu­tions to the language development of hearing-impaired infants/children [64, 65]. In addition, auditory- verbal therapy improves the speech quality of infants/chil­dren [66].
In this process, families are expected to be very involved with their infants/ children with hearing loss. This is because the psychosocial and academic devel­opment of children and ultimately their quality of life depends on the involvement of parents and the quality, quantity, and timing of care services [67, 68]. On the other hand, raising a hearing-impaired child in a healthy condition is a very dif­cult and grueling task. Parents spend a lot of effort for their children to socialize with their normal hearing peers, to have a healthy sociological/psychological development, and to be successful in family and academic life. In this process, parents are known to have difculties in explaining their children’s hearing prob­lems to others, nding good babysitters and daycare programs for their children, in nding transportation, and sometimes they need psychological, social, and nancial support [69].
The psychological and social well-being of parents can be supported by hearing aid clinics. They can do this by organizing educational and social events for parents. Through these activities, families can see that they are not the only ones with a hearing-impaired child and feel a stronger sense of solidarity. In addition, hearing aid clinics can connect parents with social associations interested in infants and children with hearing loss. Finally, providing parents with a list of institutions and organizations that offer auditory rehabilitation through hearing aid clinics will facil­itate their search.
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11.7.4 Conclusion toPediatric Hearing Aid Application
Hearing loss in children should be diagnosed and treated as early as possible because its negative effects increase with age. The “snowball” should be stopped before it rolls down the hill to the playground where children play “together” with joy. As Helen Keller said, “Blindness separates people from things; deafness separates peo­ple from people.”

11.8 Adult Hearing Aid Application

11.8.1 Assessment ofHearing Aid Candidate
In order to properly apply for hearing aids, the candidate must undergo a medical, audiological, physical, and psychological evaluation. In this process, the candidate’s expectations are ltered through audiological, physical, and psychological reality and then it is decided what type of hearing aid application will be made.
11.8.1.1 Medical Evaluation
To ensure a healthy hearing aid tting, the candidate should undergo a medical and otological evaluation by an otolaryngologist. During the otological examination, the ENT specialist should assess the outer/middle ear and Eustachian tube function, as well as the candidate’s surgical history. Cleaning of the earwax in the ear canal is also essential for hearing aid tting. After the medical/otological examination, the otolaryngologist may plan medical or surgical treatment. In this case, the hearing aid tting may be delayed until the candidate is medically t. After medical and surgical treatment, the candidate should be referred to an audiologist for hearing aid tting.
11.8.1.2 Audiological Evaluation
The success of the hearing aid application is directly proportional to the quality of the audiological evaluation. Performing a complete audiological evaluation plays an important role in determining factors such as hearing aid selection, earmold acous­tic modication, and use of technological features. In general, an audiological eval­uation evaluates the type and degree of hearing loss, hearing threshold conguration, speech discrimination ability in quiet and noisy environments, tympanometry and acoustic reex test results, presence of hyperacusis, misophonia, autophony, tinni­tus, and Eustachian tube dysfunction.
11.8.1.3 Physical Evaluation
Anatomical evaluation of the candidate prior to hearing aid tting is essential for hearing aid selection and tting. Anomalies of the auricle or ear canal, extremely narrow ear canal, hand tremor, inadequate ne motor skills, excessive wax produc­tion in the ear canal, and deterioration of the ear canal structure after ear surgery are physical factors that can directly affect hearing aid selection and application style.
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Deformities such as microtia, anotia, bat ear, lop ear, cup ear, and cryptotia can both prevent the earmold from entering the ear canal and cause the BTE/RITE hear­ing aid to not t rmly in the ear. The degree of deformity may vary from person to person. For this reason, the width and functionality of the ear canal are important when tting an air-conduction hearing aid. For example, IIC/CIC models may be recommended for candidates who have adequate ear canal width but whose pinna is inappropriate for BTE/RITE hearing aids. In addition, “custom” earmolds can be designed for candidates whose pinna is partially functional. 3D scanning and print­ing technology, which has become widely available in recent years, also facilitates the creation of “special” earmolds or custom hearing aids. On the other hand, bone conduction hearing aids or bone-anchored hearing system (BAHS) surgery may be considered for candidates whose ear canal is extremely narrow or completely blocked. In addition to ear anomalies, ear canal deterioration may occur after ear surgery. These candidates should be carefully evaluated with ear impressions and earmolds optimized for the structures of the ear canal. It should also be noted that these candidates may not have a standard ear canal resonance and hearing aid gain should be veried with REM. At this point, postoperative ear canal resonance should be considered in the hearing aid tting.
There are also ear canals that appear perfectly normal when examined with an otoscope, but excessive wax production in these canals interferes with the use of RITE or custom hearing aids. The glands in the ear canals produce a moist secretion called “cerumen” to prevent dust and dirt from entering the ear. Over time, dust and dirt adhere to this secretion and dry out. Normally, this dried earwax is pulled out of the ear canal and drained away over time. However, in some people, if this defense system is overworked or the self-cleaning process is inadequate, the wax can build up in the ear canal and cause it to become blocked. Accumulated earwax causes blockages in RITE or custom hearing aids such as IIC, which have the receiver part directly in the ear canal. The process of cleaning or replacing receiver lters becomes quite difcult if the user has additional problems such as hand tremors or poor vision. It is logical to suggest BTE models to candidates with excessive earwax production because they are easy to clean and maintain.
In general, candidates with hand tremors due to various causes such as hyperthy­roidism, epilepsy, or multiple sclerosis, and with poor vision or a disease that affects their ne motor skills, are recommended to use a BTE hearing aid [70] It is impor­tant to provide the patient with binaural acoustic stimulation. Therefore, medical, audiological, and physical conditions should rst be assessed in the hearing aid application. These form the “reality” part of the hearing aid application. Then the psychological–social expectations and “dreams” of the patient are evaluated. The hearing aid application should be carried out by “inviting” the candidate to a reason­able and rational level of expectations.
11.8.1.4 Psychological Evaluation
In addition to the medical, audiological, and physical evaluation, it is recommended that hearing aid candidates undergo a psychological evaluation. Feelings of inade­quacy, helplessness, anxiety about the device is too big for the ear, fear of needing
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a device for life, and the stress of uncertainty following a hearing loss diagnosis can affect the emotional state of hearing-impaired individuals. Aesthetic concerns and social stigma can also inuence the decision to use hearing aids. It is very important for candidates to be psychologically ready to use hearing aids during the application process. Whether a candidate decides to continue using hearing aids depends largely on whether he/she is psychologically ready. In addition, the candidate’s lifestyle, social environment, business life, private life, age, and gender also affect the adapta­tion to the hearing aid tting process.
The loss of a major sense, such as sight or hearing, can lead to feelings of inad­equacy. Especially for hearing losses that occur after middle age, such as presbycu­sis, the psychology of being “unable to be independent” and “dependent on a device” should be well managed. In addition, candidates who are not adequately informed following the diagnosis of hearing loss may experience stress due to “uncertainty.” The implications of the hearing loss, how the hearing aid will be tted and how the hearing aid will contribute to the individual’s life from that point on may be of interest. Therefore, the candidate’s concerns and questions should be listened to carefully throughout the hearing aid process and the candidate should be informed in “understandable language.”
Occasionally, candidates may have unrealistic expectations of the hearing aid. In such cases, the candidate’s expectations should be drawn to a reasonable point on the “reality-dreams” bridge. For example, people with high aesthetic demands may choose IIC hearing aids that cannot be seen by others. If the medical, audiological, and physical condition of the candidate is appropriate for the use of IIC hearing aids, the candidate’s aesthetic needs should not be ignored. However, it should be explained to the candidate that IIC cannot be used if the ear canal is too narrow. The candidate may be advised to use RITE to balance aesthetic needs with audiological benets. Audiologists should not prioritize aesthetic needs over audiological benets.
The hearing aid application process should be conducted in the light of scientic knowledge and candidates should be educated with easily understandable scientic arguments. This is the only way to protect candidates from the harmful effects of “social pressure” and a “gossip culture.” Negative statements about hearing aids cause candidates to come to the clinic with prejudices about hearing aids. For exam­ple, the statement that “hearing aids cause headaches” makes candidates uncomfort­able. Another argument often heard from candidates is that “using hearing aids makes the ear lazy and worse.” The replacement of the candidate’s “old normal” perception with the “new normal” perception created by the hearing aid represents a signicant shift in the individual’s perception of reality. The user who hears better with a hearing aid is usually not satised with the hearing aid-free state.
Lifestyle and social environment also play a role in hearing aid selection and use. The needs of a nonsocial person are different from those of a social person. A can­didate who spends most of the day at home in front of the television may be satised with hearing aids with a TV accessory, while a candidate who chats with friends frequently may be satised with a premium hearing aid with a remote microphone accessory. Therefore, a person’s lifestyle and hearing aid expectations should always
11 Selection and Application Principles of Hearing Aids in Pediatric and Adult…
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be considered when applying for a hearing aid. In addition, a person’s family life is also an important factor in hearing aid selection. For example, assistive home sys­tems such as a doorbell or online assistive technologies such as IFTTT can improve the quality of life for people who live alone. In addition to personal needs, the per­son’s business needs should also be considered. The communication needs of a candidate who works alone in a warehouse all day are not the same as those of a customer service representative who works in a store. While a basic hearing instru­ment and phone accessory may be recommended for the warehouse worker who communicates frequently by phone, a premium hearing instrument model may be recommended for the store associate who communicates extensively with custom­ers throughout the day.
Personality, age, and gender also play a role in hearing aid preferences. Candidates with extroverted personalities feel the need to communicate more than introverted candidates. In addition, people who do not like to use accessories may not like a hearing aid that is worn on the ear. While young candidates may be more concerned with technological features, older patients may prefer the ease of use of hearing aids. Finally, female candidates may be more likely than men to make full use of hearing aids [71].
Audiologists should also keep in mind that candidates may have concerns that are not easily explained. For example, there are many hearing aid users who hide their hearing aid use from their family or colleagues. The concerns of these candi­dates should not be judged and should be handled with care. In addition to their clinician identity, audiologists should also act as “counselors” and plan a hearing aid application that is appropriate for the psychological/social prole of the candidates.
11.8.2 Hearing Aid Application Process
Hearing aid tting can be described as “microphonic/electronic” support of the par­tially functioning “natural” auditory system. Therefore, certain stages of hearing aid tting should be followed so that candidates can become accustomed to this new “hybrid” stimulation and the “new” normal with the hearing aid.
11.8.2.1 Anamnesis
At this stage, the hearing-impaired individual meets the audiologist who will per­form the hearing aid tting and can ask questions. The audiologist conducts the audiological examination and completes the medical history/COSI (Client Oriented Scale of Improvement) forms [72]. Audiology is the science of ensuring that the individual’s verbal communication skills are maintained. Of obvious importance, audiologists are expected to have strong communication skills. They should estab­lish effective verbal–nonverbal communication with their patients and listen care­fully. At this point, audiologists should also pay attention to the patient’s nonverbal communication. Open-ended questions should be used to get candidates to explain themselves and their expectations. A history form designed by the hearing care
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professional will support two-way communication between the candidate and the audiologist and create a “patient-professional” relationship. The history form can be used to inquire about hearing loss, tinnitus, hyperacusis, misophonia, autophonia, vertigo, history of surgery and chronic diseases, and nally the patient’s expecta­tions for the hearing aid. The COSI assessment can also be used to learn the candi­date’s expectations. By using the COSI, candidates can become aware of their needs and prioritize them. An anamnesis form used in hearing aid clinics may include the following questions:
When did the hearing loss begin?
Is the hearing loss symmetrical? Which ear hears better?
Do you have difculty in crowded places?
Have you ever had ear surgery? When? Where? For what purpose?
Have you ever been in a situation that could cause acoustic trauma, such as an
explosion?
Have you ever taken any medications that may cause ototoxicity (e.g., chemo-
therapy drugs such as cisplatin)?
Have you had radiation therapy?
Does anyone in your family have a history of hearing loss?
Do you feel any blockage in your ears?
Do sounds that others consider normal often seem loud to you?
Do you nd your voice loud?
Do some sounds, such as the ticking of a clock, bother you?
Do you have tinnitus?
In which ear do you experience tinnitus?
Does the tinnitus sound like a ringing bell or a motor/wind?
Does the tinnitus happen all the time or from time to time?
Does the tinnitus pulsate and sound like a heartbeat?
Does the severity of the tinnitus change with the position of the head?
What are your expectations for the hearing aid?
11.8.2.2 Informing Candidates andTheir Companions About
Hearing Loss andHearing Aids
Candidates should be educated about the nature of hearing loss and its devastating effects before applying for hearing aids. Usually, audiologists and ENT specialists working in hospitals may not have enough time to counsel patients and their com­panions about hearing loss. Therefore, hearing-impaired people should be fully informed about the “dark face” of hearing loss and hearing aids in hearing aid clin­ics. In clinical practice, many of the problems that users complain about during the hearing aid tting process are due to a lack of information prior to the hearing aid tting. For example, because many candidates do not know the difference between “hearing loss” and “discrimination loss,” they expect to be able to discriminate all conversations after the hearing aid tting. In such cases, it should be clearly explained to the patient that the hearing aid can support the individual’s unaided auditory discrimination ability. The auditory system can be easily explained using a half-full bottle of water: “Hearing loss can be dened as a hole in the bottom of this
11 Selection and Application Principles of Hearing Aids in Pediatric and Adult…
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bottle. Thus, as the duration of the hearing loss increases, the water in the bulge (the discrimination ability) decreases. The use of hearing aids ensures that the hole is closed but cannot add extra water to the bottle.” In addition, the education of the candidate’s signicant others is very important in this process. Companions can assist audiologists in convincing the patient to seek treatment for hearing loss and to use hearing aids.
Hearing-impaired individuals should rst be educated about the peripheral and central auditory systems. A poster depicting both the peripheral and central auditory systems can be used to educate candidates and their companions about the relation­ship between hearing and the brain, the negative effects of hearing loss, and the positive effects of hearing aid use on the central auditory system. In addition, the audiological, neurological, psychological, and social consequences of untreated hearing loss should be mentioned. The key point here is that these explanations should be made in plain language appropriate to the socio-cultural level of the candidate.
Most hearing aid candidates may have little knowledge about hearing loss and hearing aids prior to being diagnosed with hearing loss. Therefore, hearing aid seg­ments, hearing aid models, and important technologies used in hearing aids should be explained to candidates and their companions. Hearing aids are generally divided into four segments based on price: basic, essential, advanced, and premium. Basic is the least expensive model and has fewer technological features than premium models. Hearing aid manufacturers usually introduce a new technology platform every year. Although the same processor and processing power are used in all price segments, segmentation is created by limiting the potential of the technologies used. Although the potential distribution ratio may change depending on the brand’s sales strategy, the segmentation of hearing aids is similar for all hearing aid manufactur­ers. Fortunately, features such as BT, remote tting, and tinnitus sound enhance­ment are offered at all price levels. Different models such as BTE, RITE, or IIC and rechargeable options are available at all price points. After the information phase, candidates should know why they should purchase a “premium” segment hearing aid at a higher cost. Candidates should be told exactly what technologies are used to compensate for what is wrong with their hearing instrument.
11.8.2.3 Determining theAppropriate Hearing Aid Model
andApplication Style
The hearing healthcare professional should ensure that the candidate’s audiological data is current before deciding on the hearing aid model and application style. If the audiological data are inconsistent with each other and with the patient’s medical history, it is strongly recommended that the audiological evaluation be repeated at the hearing center. This evaluation should include air-bone conduction thresholds, interoctave frequency thresholds, Speech Reception Thresholds (SRT), Silence/ Noise Speech Discrimination Scores (SDS), LDL levels, tympanogram ndings and acoustic reex test results. In addition to the standard evaluation, tinnitus mapping can be performed in patients with tinnitus. In addition, a threshold equalizing noise (TEN) test can be performed to assess the dead zone in cases of sharply decreasing