Деловое общение (Английский язык). Учебное пособие

Model 1

Dear Sir

I read about your new tape recorder in yesterday's BUSINESS NEWS.

I would be grateful if you would send me further information including: unit cost; discount for the wholesale purchase; delivery periods and payment terms.

Yours faithfully

John Brown

Dear Sirs,

We are interested in the sweaters that we have seen here on your stand at the "Menswear Exhibition".

We are big importers of menswear and we are looking for a manufacturer who can supply us with a wide range of sweaters for men.

As we usually place large orders, we expect a quantity discount, and our terms of payment are for collection.

If you agree to these conditions and you can meet orders of over 1000 sweaters at one time, please send us your current catalogue and price-list We hope to hear from you soon.

Yours faithfully, L.Sidorov General Director Raznoimport

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II. Complete the following letter.

Messrs. Grant & Clarkson 148 Mortimer Street London WI С 37D England

October 21, 19...

Dear Sirs,

We are interested in the assortment of women's dresses that we have ... "Ladies' Wear".

We are importers of ... and we are looking for a producer who can supply us with ...

As we usually place big orders, we expect a ... and we pay

for ...

If these conditions interest you and you can meet orders of over ..., please send us your ...

We look forward ...

Yours ...,

Lesson 8. Getting Around the city. Offer

& Reading Practice

Pre-text Exercises

I.Pay attention to the following words and word combinations and make up your own sentences with them:

one of the world's most important ports – один из самых важ-

ных портов мира; to give an idea of something – давать представление о чём-

либо;

a multistory building – многоэтажное здание; Underground or Tube – метро;

a crowded or noisy city – многолюдный и шумный город; to be famous for ... – быть знаменитым чем-либо.

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II. Read the text and be ready to discuss it.

Getting about London

What is London?

We can say that it is one of the largest cities in the world, that it is one of the world's most important ports and that it is the capital of Great Britain.

But all these answers do not give any idea of London.

London is more than two thousand and five hundred years old. About seven million people live there. There are more than 10 thousand streets in London.

Most of the streets are not very wide and most of the buildings are not tall, but multistoried buildings have also appeared in London and almost all of them are hotels and offices.

London Underground (or Tube) is the oldest and longest in Europe. There are eleven different lines with more than 500 stations.

Although London is a crowded and noisy city you can find many pleasant parks and green squares there.

Regent's Park is the most beautiful park and Hyde Park is the largest, it is one of the most popular places of rest of Londoners on hot summer days.

There are three main parts in London: the City, the West End and the East End.

The oldest part of London is the City, the business centre. But the political centre is Westminster, which is in the West End.

The West End is famous for its rich shops, hotels, restaurants, cinemas, museums and other places of interest. Only rich people live there.

The East End is another part of London. Many houses there are poor and many streets are narrow and dirty.

The East End is famous for its docks but they have closed. Now people are building houses there. Already there are offices, shops and restaurants, a cinema and a large hotel for a modern traveller. By 2000 there will be a sports centre, a shopping centre, an airport and many other new buildings.

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There is so much to see in London that even Londoners can always find new sights. They like to say:

"When a man is tired of London, he is tired of life."

III. Answer the following questions:

1.What is the capital of Great Britain?

2.How old is London?

3.What can you say about London streets?

4.How many stations are there in London Underground?

5.Are there any parks and squares in London?

6.What part is the business center?

7.What can you say about the West End and the East End?

8.Why do Londoners like to say: "When a man is tired of London, he is tired of life?"

IV. Give your idea of London.

JSpeaking Practice

I.Read and translate the following speech patterns and memorize them:

Which is the shortest way to ...?

Is this the right way to ...?

Where does the street lead to ...?

Does this bus/train go to...?

I have lost my way.

How long will it take me to get to ...?

Must I take to the left or to the right?

Go straight ahead (till you come to the traffic lights).

Take the first (second, next) turning on the left/right.

Take a number ... bus and get off ...

Take a tube to ... /a bus to ...

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II. Read the dialogues and then role play them.

1. Asking the Way

On the first day оf his stay in London Borisov went sightseeing. He saw Piccadilly, one of the most famous streets of London. Then he decided to go to the British Museum. He asked а passer-by to show him the way there.

Borisov: Excuse me, can you tell me the way to the British Museum?

Passer-by: I certainly can. It's a 30 minutes' walk from here, but if you want to get there quickly you can go by bus from Oxford Circus.

Borisov: How do I get to Oxford Circus?

Passer-by: Go straight on, turn right at the traffic lights and in three minutes you are there.

Borisov: What bus do I take?

Passer-by: The 73.

Borisov: At what stop do I get off?

Passer-by: At Great Russel Street. The bus stops at the museum.

Borisov: One more thing: how long will it take me to get to the museum?

Passer-by: Not more than 15 minutes. Borisov: Many thanks.

Passer-by: Not at all.

2. Am I on the Right Road for the British Museum?

Rogov: Excuse me. Am I on the right road for the British Museum?

Passer-by: The British Museum? Let me think... I'm afraid you aren't. You'll have to go back one block and then turn to your left. Go straight along that street as far as the Museum.

Rogov: Thank you. Isn't it better for me to take a taxi? Passer-by: Oh, you needn't. It's just ten minutes' walk from

here.

Rogov: Thank you very much. Passer-by: It's all right, sir.

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3. Do I Take the Underground?

Panina: Excuse me. Do I take the underground to get to Hyde Park?

Passer-by Well, it depends on what part of the Park you need. Panina: I want to get to Marble Arch.

Passer-by: I see. Then you'd better go there by bus. The bus stops just round the corner while the nearest underground station is quite a long way away.

Panina: Thank you very much.

Passer-by: Not at all.

4. On a Bus

Petrov: Excuse me... I want to get to the Palladium Theatre. Do I get off at the next stop?

Passenger:Well, what stop is that?... Oh no! You go farther. Two or three more stops. Or... wait a moment. You may get off here and take another bus. It'll probably be quicker.

Petrov: Oh, thank you. I'll stay on this bus and not bother to change.

Passenger:Yes, that's probably best.

5. You're Going in the Opposite Direction

Ivanova: Excuse me... I want to get to Waterloo Bridge. What stop do I get off at?

Passenger:Waterloo Bridge?... Just a minute. But you are going away from it. The bus is going in the opposite direction.

Ivanova: Do you mean to say I've taken the wrong bus? Passenger:You should have taken the same number but a bus

going in the other direction. Ivanova: Thank you very much.

6. Fares, Please!

Jack: Is this the right bus for the Central Park, Conductor (Driver)?

Conductor: Yes. We go past the Park... Fares, please! Jack: What's the fare to the Park?

Conductor: 10 pence... Move along! No standing on the platform! Move on! There's room there.

Jack: Will you tell me when we're there?

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Conductor: Very well.

7. I Can Give You a Lift

Harry (from his car): Hello, Alexei! Where are you walking so fast?

Smirnov: Oh, it's you, Harry. I'm hurrying to the theatre.I don't know exactly how long it will take me. I want to be on the safe side.

Harry: Well, I can give you a lift, if you want.

Smirnov: I wouldn't like to put you out but if you have time...

Harry: It'll be just on my way. Take the front seat. Close the door properly. Thank you.

III.Someone asks you the way to:

-the nearest bank;

-the nearest Department Store;

-the local cinema;

-the main square;

-the railway station.

Give directions. Use any options you like.

? Writing Practice

An offer

Письмо-предложение является ответом на письмо-запрос. Если Вы уже представляете себе, какого рода запросы могут поступить, лучше хранить заблаговременно подготовленные образцы ответов на флешке или в памяти компьютера. Можно также отправить адресату брошюру или каталог, предварительно прикрепив к ним письмо. В качестве письма предложения может выступить письмо следующего типа.

I. Read the model:

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Dear Sirs,

With reference to your enquiry of May 11-th we confirm that we manufacture the equipment you are interested in. Our equipment is not very expensive and it is in great demand on the world market. We are doing business with many firms in Eastern Europe and we have never received any complaints. We always try to meet the requirements of our customers. We can supply you with the number of engines you require.

We are enclosing with this letter our latest catalogue and leaflets where you will find all the technical and commercial information. We also enclose our price-list and General Conditions of Sale including the terms of payment. The currency of payment can be the subject of future negotiations.

Please note that our price is F.O.B. London.

We would like to draw your attention to our low prices and quantity discounts we are offering in our catalogue p.p. 19-20.

Many thanks for your enquiry and we look forward to receiving your order in the near future.

If you have any questions please do not hesitate to contact us.

Yours faithfully, ...

II. Translate into English using the model.

1.Ссылаясь на Ваш запрос от 20 июня 2001 г., подтверждаем, что мы можем Вам поставить требуемое Вам количество су-

шилок (dries).

2.Мы изготавливаем оборудование, в котором Вы заинтересованы.

3.Мы всегда стараемся удовлетворять требования наших заказчиков.

4.Мы торгуем со многими странами Западной Европы.

5.Наше оборудование пользуется большим спросом на мировом рынке.

6.Мы никогда не получаем претензий от своих заказчиков.

7.К данному письму прилагаем каталог, прейскурант и общие условия продажи, включая условия платежа.

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8.Обратите внимание на то, что цена-сиф Лондон.

9.Мы хотели бы обратить Ваше внимание на наши низкие

цены.

10. Благодарим Вас за Ваш запрос и ждём Вашего заказа.

Lesson 9. Revision (lessons 1-8)

Tasks

I. Translate into English.

Жизненная необходимость, деловые отношения, деловая поездка за границу, междугородний телефонный звонок, нас разъединили, лицензия на ввоз, бронирование номера в гостинице, как пройти к..., приземлиться в аэропорту Лондона, скорость самолета, цель визита, прохождение таможенного досмотра, заблудиться, написать запрос, просматривать меню, заполнить карточку прибытия, заказать овощное блюдо, принести счет, делать покупки, широкий выбор товаров.

II. Supply the correct prepositions where necessary.

1.I live and work ... Moscow.

2.I'm going ... London tomorrow. I often go ... London ... busi-

ness.

3.He doesn't often go ... abroad. His office is ... Switzerland.

4.He is waiting ... me ... the exit.

5.Are you flying ... Lisbon?

6.Your plane leaves ... a quarter to seven.

7.Mr. Brown is arriving ... Moscow ... 2 o'clock. My friends are meeting him ... airport.

8.It is difficult ... me to understand ... him.

9.Listen ... them. They are speaking ... English.

10.Where is Mr. Green? He is ... his office.

11.Have you got a reservation ... my name?

12.You can fill ... this form in Russian.

13.They informed us ... the name ... the hotel.

14.They talked ... business.

15.They are doing good business ... many European companies.

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III. Choose the correct variant.

1.Welcome to the Blue Star Hotel. How may I help you? – I’d like to book a room / check in / check out for two people, for two nights.

2.Do you have any rooms available for June 10th? I’d like to make a room / books / reservation.

3.We stayed in the comfortable, spacious, newly renovated suite / single room / mini bar for our wedding night.

4.How much is the small bottle of liquor in the reservation / charge per night / mini bar?

5.A room in which only one person should sleep is a single room / double room / suite.

6.When making a reservation at a hotel, Sue was asked if she’d prefer to stay in a single or double room / fully booked room / mini bar.

7.I need a room. What is the charge per night / book a room / vacancies?

8.Carol paid the additional charges on a bill, reservation / motel / checked out and left the hotel.

9.When Sam arrived at the hotel, the receptionist greeted him and checked him in / checked him out / checked him off.

10.We are pleased to offer you full charge per night / room service / wake-up call as a part of our package.

11.When young persons travel, they often find cheaper accommodation in reception area / suites / youth hostels.

12.I’m afraid they’re check out / check in / fully booked here because of the Trade Fair. We’ll need to find another hotel.

13.A nice room service / bellboy / reception took my suitcase with a smile and brought it to my room.

14.We are fully booked and have no vacancies / half board / service for the upcoming weekend.

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