Деловая и дипломатическая переписка = Business And Diplomatic Correspondence. Учебное пособие

Exercise 1. The Date. Write the following dates in a letter.

1.7.11.17 (UK)

2.11. 07. 17 (USA)

3.8th March 2018

4.Jan. 21st, 2018

5.8.10. 17 (UK)

6.2nd February 2016

7.10. 02. 18 (USA)

8.Dec. 31st , 2017

9.12. 12. 17 (UK)

10.1st September, 2017

11.Nov.3rd, 2016

12.10.10.18 (USA)

Exercise 2. Opening and closing a letter. Match the opening greetings (1–8) with the most suitable close (a–c).

1.Dear Sirs

2.Dear Mr White

3.Dear Jack

4.Dear Ms Black

5.Dear Madam

6.Dear MrsAlexander

7.Dear Sir

8.Dear MissAlison

a)Yours faithfully

b)Best wishes

c)Yours sincerely

Exercise 3. Subject Headings and closing a letter. Complete the following letters. Write the correct subject heading and "Yours faithfully", "Yours sincerely" or "Best wishes".

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1.DearAnn

…………..

Thank you for letter of 15 January 2018.

I am happy to say that I will be able to take part at the marketing conference in London next month.

I hope that this information will help you.

……………

2.Dear Sir

……………

I am writing to complain about Tour 2504 to Turkey…

……………

3.Dear MrAlexander

…………….

This year our newspaper will print a special report on advertising agencies. We would like to know if your company would like to put an advertisement in it.

……………

Task 1. You work for a stationery shop. Acompany wrote to you on 10 January 2018. They want to know if you sell acrylic paints. Write a letter in reply. Follow the plan:

•Put the date

•Open the letter

•Put the subject heading

•Close the letter

Task2. You work for astationery shop. Mr Green wrote to you on 3 February 2018. He wanted to know if your shop sells brushes. Write a letter in reply to Mr Green. Follow the plan:

•Put the date

•Open the letter

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•Put the subject heading

•Close the letter

Task 3. Mrs Adams applied for a post as secretary in your company. Write a letter in reply to Mrs Black. Follow the plan:

•Put the date

•Open the letter

•Put the subject heading

•Close the letter

Task 4. You are Mr Robinson. You saw a job advertisement in the newspaper yesterday for a post as office manager in ABC company. Write a letter to the company. Follow the plan:

•Put the date

•Open the letter

•Put the subject heading

•Close the letter

Unit 2.  Parts of a letter. Beginning and ending a letter

Dear …

1.an opening — this part says why you are writing

2.the main message — this part gives the details

3.the close — this part usually talks about the future

Yours …

Parts of a letter. Speaking about the main parts of a letter, most letters have three basic parts, such as an opening, the main message, and the close. Look at the example.

As you see, each part is typically a separate paragraph. However, themainmessagecanbemorethanoneparagraph.Everythingdepends on the message. You may write about more than one subject.

Beginning and ending a letter

Beginning. Now let’s have a closer look at the way we should begin a letter. There are some basic sets of openings such as initiating

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a letter and replying to a letter. If you want to initiate relations with a partner, you should start you letter in the following way:

We are writing to enquire about… We are writing in connection with …

We are interested in … and we would like to know…

But if you answer a letter, you should start as follows:

Example: Thank you for your letter of 8 April 2018. I am writing in connection with my letter of 8 April.

Thank you for your letter of 8 April, asking if we have received your order.

Ending

As far as you know how to begin a letter, let’s consider some ways of ending a letter.

I look forward to receiving your reply (order, products). Looking forward to hearing from you.

If you have provided some information in the letter, you should close your letter as follows:

I hope that this information will help you.

Please do not hesitate to contact me if you need any further information.

Please feel free to contact me if you have any further questions.

Example: If you require any further information, please do not hesitate to contact me.

I look forward to seeing you there.

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Exercise 1. Parts of a letter. Look at two letters. Which letter has more than one paragraph in the main message? Why do you think so?

1April 2018 Dear Sir

I am writing to enquire if there are any vacancies in your office for a bilingual secretary (French — English).

I have over six years’ experience in office work, including two years with theAirtag.At present, I am working forArkane Studios in Lyon but I will soon move to Paris to live.

I look forward to hearing from you.

Yours faithfully

Albertine Dupuis

MsAlbertine Dupuis

2April 2018

Dear Mr Smith

Thank you for your letter of 20 March.

We are pleased to send you some of our catalogues under separate cover. We would like to confirm that the prices in our catalogue are correct until the end of December.

We are visiting New York soon and we will contact you again shortly to arrange a demonstration of our products.

Pleasedonothesitatetocontactusifyouhaveanyfurtherq­uestions.

Yours sincerely

Albina Russo

Albina Russo

Export Manager

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Exercise 2. Beginning a letter. How would you start these letters?

1.You want to know the prices of some computers.

2.You saw an advertisement in the newspaper yesterday and you want further information.

3.You want to know if the company you are writing sells computers.

4.You want to know if the company you are writing to organises holidays toAfrica.

5.A company wrote to you on 23 July. They wanted to know if you sell photocopier.

6.Aman wrote to you on 18 December. He wanted employment with your company. He also sent his CV.

7.Acompany sent you a letter on 10 June.They wanted to know if you were going to the marketing conference in New York.

8.A lady telephoned you this morning. She wanted to know if her order No. 123 had arrived.

Exercise 3. Ending a letter. Here are the main messages from four letters. Chose the correct beginning and ending from sentences (a)–(h) and then add "Yours faithfully/sincerely" or "Best wishes".

Dear Sir 1………………………………………………………………

We are happy to tell you that the above-mentioned company has always paid our bills on time. We have never had any problems with them.

2………………………………………………………………

…………………………………………………………………

R. J. Smith

R. J. Smith

Manager

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Dear Mr Smith

3………………………………………………………………

…………………………………………………………………

We sell three kinds of air conditioners. The prices are Window Air Conditioner $239.99,

Portable Air Conditioner $280.99, and In-Wall/Window air conditioner $550.99. I enclose some brochures.

4………………………………………………………………

…………………………………………………………………

Jack Brown

Jack Brown

Sales Department

Dear Don

5………………………………………………………………

…………………………………………………………………

I am sorry that I was not in the office when you rang, but here is the information that you wanted. The address of our branch in Greece is 280 Kifissias Avenue, Halandri 15232, Athens. The manager is Mr Nikos Marios.

6………………………………………………………………

…………………………………………………………………

John

John Blake

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Dear Ms Wilson

7………………………………………………………………

I would be very happy to meet you in my office on the day you suggested, 12 May, at 11 a.m.

8………………………………………………………………

FG Bending

FG Bending

Representative, South EastAsia

a)Thank you for your telephone call today, enquiring about our

prices.

b)Looking forward to seeing you.

c)Thank you for your letter of 16 February, concerning Arabian Electronics.

d)I look forward to receiving your order.

e)Thank you for your telephone call today.

f)Thank you for your letter of 18 July, concerning your forthcoming visit to Hong Kong.

g)I hope that this information will help you.

h)Please feel free to contact me if you need any information about our other branches.

Task 1. Mr Baker wrote to you on 12 January 2018. He wants employmentwithyourcompany.Writealetterinreply.Followtheplan:

•Put the date

•Open the letter

•Put the subject heading

•Begin the letter

•End the letter

•Close the letter

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Task 2. You are Mrs Green. You saw a job advertisement in the newspaper yesterday for a post as an office manager inABC company. Write a letter to the company Follow the plan:

•Put the date

•Open the letter

•Put the subject heading

•Begin the letter

•End the letter

•Close the letter

Task3.You are Mr Hill.Acompany sent you a letter on 13 March 2018. Write a letter in reply. Follow the plan:

•Put the date

•Open the letter

•Begin the letter

•End the letter

•Close the letter

Task 4. You are Mr White.Acompany manager (Mrs Green) sent you a letter on 13 March 2018. Write a letter in reply. Follow the plan:

•Put the date

•Open the letter

•Begin the letter and refer

•End the letter

•Close the letter

Unit 3.  Referring. Giving good or bad news

Referring. Now let’s look at the ways of introducing the subject of the letter.

With reference to…,

Further to…,

I am writing in connection with…,

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Example: I am writing in connection with the above-mentioned order for computers.

Further to our telephone conversation this morning, we are writing to confirm the details of our order No 357.

Giving good or bad news. When giving good or bad news, you should use both formal and phrases less formal.

Good news:

Example: We are happy to accept your terms.

Bad news:

Example: I am sorry to tell you that we have already booked the holiday with ABC Travel.

Exercise1.Referring.Readandtranslatethefollowingsentences.

1.I am writing in connection with the above-mentioned order for office furniture.

2.Furthertoourtelephoneconversationyesterday,Iamdelighted to advise you that we are now able to reduce the price our computers by 15 %.

3.We are writing with reference to your letter of 4 April, concerning discount for groups of the above-mentioned tour.

4.Further to my letter of 15 March, I am pleased to advise you that we have found a new carrier to the above tour to Turkey.

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