- •"Quality management system" for students of specialty
- •5В073200- «Standardization, certification and metrology»
- •Content
- •1. The main objective of studying of discipline of "Quality management system" and a task solved in the course of studying
- •2 Essence of quality as object of management
- •2.1 Concept of quality
- •4 Qualimetry
- •Table 1
- •Table 2 - Classification of indicators of quality
- •1 Main stages of development of control systems of quality
- •1.1 Formation and development of quality management. The factors influencing quality of production
- •1.2 The international standards on control systems of quality of production
- •2 General quality management is based on the following basic provisions:
- •3 Principles of tqm
- •5 Iso 9000 and tqm Standards
- •Iso 9000 and tqm standards
- •2 Standard algorithm of introduction of qms includes the following stages:
- •I claim:
- •Representative of the management
- •Interests of employees:
- •Interests of the enterprise:
- •Interests of suppliers:
- •Examples of the purposes in area of quality and Plans of quality
- •The purposes in area of quality of jsc Kaztsink on 200_ g.
- •Chief of of of f.I.O.
- •Director of az f.I.O
- •I claim:
- •Plan of quality of jsc Kaztsink
- •4 Responsibility and powers and exchange of information
- •Appendix a The terms and definitions relating to documents
- •Appendix b
- •1 Concept about processor approach to a control system at the enterprise (organization)
- •4 Cals Standards
- •3.3 Advantages of cals technology
- •4 Cals Standards
- •Elements of systems of management which benefit from integration
- •Ims is effective?
- •Process
- •Purpose
- •4 Methodology of statistical quality control
- •4.1 Mechanism of statistical product quality control
- •4.3 A role of statistical methods in management of productions
- •4.3.1 Control leaves
- •4.3.2 Pareto's analysis
- •4.3.3 Chart of the reasons and results
- •Control cards
- •3 Requirements to resources
- •5 Criteria of productivity of process
- •Methods of monitoring and management of process
- •The identified risks and measures for their exception
- •6 Working procedures
- •Appendix b Output documents (the documents and messages which appeared as a result of actions within process)
- •Appendix 3 Output documents (the documents and messages which appeared as a result of actions within process)
- •Matrix of distribution of responsibility of participants of process
- •Appendix d The requirements of st rk iso 9001:2009 and the requirement of the organization considered in process
- •Appendix e
- •Appendix Zh
- •List of internal auditors of qms of the enterprise
- •Appendix I
- •Personal leaf of the accounting of the auditor No. ____
- •(Signature, Surname)
- •Auditor questionnaire
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix l
- •Iso 9001 code: 4.2.4, 7.1, 7.2.3, 8.2.2, 8.3 Plan of audit
- •Appendix m
- •Leaf of the revealed discrepancies No. ____
- •Analysis of discrepancy
- •Appendix n
- •Report on audit
- •Iso 9001 code:
- •The note - by italics the example of filling of this form is shown. Appendix p
- •Iso 9001 code:
- •8 Certification of quality systems
- •9 Tell about the identified risks and measures for their exception when carrying out internal audit
Appendix d The requirements of st rk iso 9001:2009 and the requirement of the organization considered in process
Items of ST RK ISO 9001:2008 |
Name of requirements of ST RK ISO 9001:2009 and requirements of the organization |
And |
B |
4.1 |
Definition (task) of processes |
4.2.1 |
Definition of the documents necessary for ensuring effective planning, functioning and control of processes |
4.2.3 |
Management of documents QMS. |
4.2.4. |
Management of protocols of quality. (Structure of protocols, their forms, ways and rules of maintaining) |
5.2 |
Orientation to the external consumer. Orientation to the internal consumer |
5.5.1 |
Establishment of responsibility and powers. |
5.5.3 |
Establishment of processes of exchange of information. |
|
Exchange of information about productivity of QMS. |
5.6 |
Consideration (analysis) of QMS management of the enterprise: |
|
a) preparation of data; |
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b) analysis of data and preparation of the decision; |
|
c) implementation of decisions |
3 |
Consideration (analysis) by owners of processes. |
6.1 |
Definition of necessary resources. |
|
Providing with resources. |
6.2 |
Management of competence of the personnel. |
6.3 |
Definition of infrastructure. |
|
Granting (providing) infrastructure. |
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Maintenance of infrastructure. |
Appendix e
Form 06E
ISO 9001 code:
4.2.4, 7.1, 7.2.3, 8.2.2, 8.3
"Is coordinated" the Representative of a quality manual ______________________________ (the signature, a surname) "___" _________ 200 ____. |
I "claim" the Director of the ____ ___________ enterprise ___________ 200 __. |
Schedule of carrying out internal audits of QMS of the enterprise
No. of a payment order |
The checked organization (division, department, group, BP) |
Date of audit (check) |
Auditors (internal) |
1 |
2 |
3 |
4 |
|
Section A Planned inspections |
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|
|
Subsection A.1 the Top management |
|
|
|
Subsection A.2 of Division (departments and sectors) |
|
|
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Section B. MT |
|
|
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Section B. Unscheduled inspections |
|
|
Notes -
1 The schedule of carrying out internal audits can be formed and be approved according to sections and on subsections is independent.
2 The schedule of carrying out internal audits according to the section A is formed and approved by December 20 of the current year the next year.
3 Unscheduled inspections connected with carrying out external audit according to claims of consumers and on other circumstances are formed independently and is part of the uniform program of internal audit.
Head of qaulity (signature, date) I.O Surname.