- •Unit 1_____ часть 1 Введение
- •Методические указания по работе с пособием
- •Introduction into English Введение в английский язык
- •Чтение сочетаний согласных звуков
- •Exercise 10
- •Introductions in the Business World Знакомства в деловом мире
- •Личные местоимения
- •Exercise 12
- •Exercise 20
- •Exercise 21 Translate some useful expressions
- •Exercise 22
- •Exercise 27
- •Exercise 28
- •Exercise 29
- •Exercise 30
- •Exercise 31 Meet bos
- •Exercise 32
- •Titles and names
- •Exercise 34
- •Exercise 35
- •Exercise 36
- •Exercise 38
- •Exercise 39
- •Exercise 41
- •Exercise 42
- •Exercise 49
- •Exercise 50
- •Exercise 51
- •Exercise 52
- •Exercise 53
- •Exercise 54
- •Exercise 55
- •Exercise 56
- •Exercise 59
- •Exercise 60
- •Exercise 61
- •Exercise 62
- •Exercise 63 Make up sentences.
- •Exercise 64
- •Exercise 69
- •Exercise 70
- •Exercise 75
- •Hierachy
- •Affiliates
- •S Car Division tructure
- •Managers and executives: uk
- •Managers and executives: us
- •Holdbrook house finance
- •Company Departments Отделы компании
- •Exercise 82
- •Exercise 83
- •Exercise 86
- •Exercise 87
- •Exercise 88
- •Exercise 89
- •Exercise 90
- •Exercise 91
- •Changes in Retailing
- •Learning Foreign Languages
- •Exercise 95
- •Exercise 96
- •Exercise 97
- •Exercise 103
- •Exercise 104
- •Job losses
- •Exercise 106
- •Exercise 107
- •Exercise 108
- •Exercise 109
- •Exercise 110
- •Exercise 111
- •The Office
- •Kita Systems, Inc.
- •Exercise 115
- •In the Office в офисе
- •Exercise 117
- •Exercise 118
- •Exercise 124
- •Exercise 125
- •Exercise 126
- •Exercise 136
- •In the Building в здании
- •Exercise 138
- •Exercise 142
- •Exercise 143
- •Exercise 144
- •Exercise 145
- •Exercise 146
- •Exercise 148
- •Exercise 149
- •Presentation
- •Bloggs & bloggs
- •Exercise 152
- •Exercise 155
- •Exercise 156
- •Exercise 157
- •Exercise 160
- •Read the text .
- •Exercise 162
- •Exercise 163
- •Exercise 166
- •In the morning (утром),
- •In the afternoon ( днем),
- •In the evening (вечером),
- •Exercise 167
- •Exercise 168
- •Exercise 169
- •Exercise 171
- •Exercise 172
- •Exercise 174 Read and translate the text.
- •Exercise 176
- •Exercise 177
- •Exercise 178
- •Two people, two jobs
- •Exercise 179
- •Exercise 180
- •Miss Brown
- •Mr White
- •Exercise 181
- •Exercise 187
- •Exercise 188
- •Exercise 189
- •Exercise 190
- •Exercise 191
- •Exercise 192
- •Exercise 193
- •Exercise 194
- •Exercise 200
- •24Th October
- •Exercise 202
- •Exercise 204
- •Exercise 205
- •Exercise 206
- •Exercise 208
- •Exercise 209
- •Exercise 210
- •Exercise 213
- •Exercise 214
- •Exercise 215
- •Exercise 220
- •Exercise 222
- •Exercise 223
- •Exercise 224
- •Exercise 225
- •Exercise 226
- •Exercise 1
- •Exercise 2
- •Exercise 3
- •Exercise 4
- •Exercise 5
- •Study enjoy work(x2) live manufacture employ
- •Exercise 6
- •Структура
- •Часть 2 данного пособия содержит:
- •Презентации/Presentation – краткие комментарии лексического материала
- •Аудиокассеты, сопровождающие каждый урок.
- •Методические указания по работе с пособием
- •The Clothes We Wear
- •Clean (чистый) better (лучший) big (большой) different (другой) new (новый) old (старый)
- •Invitations приглашения
- •Exercise 81
- •Exercise 82
- •How to Write a Business Letter Как написать деловое письмо
- •Exercise 83
- •Some general guidelines
- •Exrcise 84
- •Business Letter Writing Basics
- •2) Widgetry ltd
- •12) Dear Mr Bowers Exercise 87
- •Exercise 89
- •Information advertisement enclose wishes possible receiving letter forward
- •Exercise 90
- •Exercise 92
- •Exercise 93
- •Technology in engineering conference
- •45 Broughton Street, Brighton
- •Evening Star classified
- •64 Fleet Street, London ec4j6bb positions vacant
- •Crazy People Wanted
- •If you want a fast paced career, management training and great earning potential in Sales and Marketing, Client Presentation, Trainee Management
- •Customer Reception Front Desk/Telephones
- •Wanted Secretaries
- •In return we can offer excellent rates of pay, holiday pay.
- •If you feel you have the necessary qualities, call Shirley, Heidi or Ashley at – Taskmaster 0113 244 2660
- •Spend waste save have make invest
- •Invest lend lose owe make keep up save earn spend take out
- •Exercise 167
- •Use pay cash change open make
- •Lesson 17 Урок17 Some time ago Прошлое
- •Exercise 189
- •Exercise 190 Complete this article using the Simple Past of the following verbs.
- •Visit; join; help; spend; begin; decide; study; become; leave; complete
- •Exercise 191
- •Exercise 192 Read, translate the text. Ask and answer questions.
- •Lesson 18 Урок 18
- •Lesson 20 Урок 20
- •Exercise 203
- •Exercise 204
- •Exercise 205
- •Exercise 206
- •Exercise 211
- •Exercise 212
- •Exercise 213
- •Levels of Management
- •Areas of Management
- •Difficult Colleagues
- •Managers and time
- •Travel Expenses
- •Приложения
- •Приложение 2
- •Библиографический список
- •Оглавление
Exrcise 84
Read and translate.
Business Letter Writing Basics
The basics of good business letter writing are easy to learn. The following guide provides the phrases that are usually found in any standard business letter. By using these standard phrases, you can give a professional tone to your business letter in English. These phrases are used as a kind of frame and introduction to the content of business letters.
The Start
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Dear Personnel Director,
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Dear Sir or Madam (use if you don’t know who you are writing to)
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Dear Mr, Mrs, Miss or Ms (use if you know who you are writing to, and have a formal relationship with – VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
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Dear Frank (use if the person is a close business contact or friend)
The Reference
You can start with either:
Subject: ……………….
Reference: …………….
Re: ……………………
Or an expression like:
-
With reference to your advertisement in the Times,…
your letter of 23rd March,…
your phone call today,…
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Thanks you for your letter of March 5th.
The Reasons for Writing
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I am writing to enquire about …
apologize for …
confirm …
Requesting
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Could you possibly …?
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I would be grateful if you could …
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I would appriciate it if you could ……..
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Could you please ………..?
Agreeing to Requests
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I would be delighted to …
Giving Bad News
-
Unfortunately …
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I am afraid that …
Enclosing Documents
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I am enclosing …
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Please find enclosed …
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Enclosed you will find …
Apologising
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I regret that …
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I am afraid that …
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I am sorry that …
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I apologise for …
Expressing urgency
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… at your earliest convenience
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… without delay
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… as soon as possible
Confirming
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I am pleased to confirm that …
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I confirm that …
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This is to confirm that …
Closing Remarks
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Thank you for your help
-
Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Ending the letter
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I look forward to …
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I am sure that …
-
I hope …
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See you soon (informal)
Closing salutation
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Yours faithfully, (if you don’t know the name of the person you are writing to)
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Yours sincerely, (if you know the name of the person you are writing to)
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Best wishes,
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Best regards, (if the person is a close business contact or friend)
Exercise 85
Choosing from the words in the box, label the parts of the letter. The first has been done for you.
1) WIDGETRY LTD
6 Pine Estate, Westhornet, Bedfordshire, UB18 22BC.
2) Telephone 9017 23456 Telex X238 WID Fax 9017 67893
Michael Scott, Sales Manager,
Smith and Brown plc,
3) Napier House,
North Molton Street,
Oxbridge OB84 9TD.
4) Your ref. MS/WID/15/88
Our ref. ST/MN/10/88
5) 31 JANUARY 19––
6) Dear Mr Scott,
7) Thank you for your letter of 20 January, explaining that the super widgets, catalogue reference X–3908, are no longer available but that ST–1432, made to the same specifications but using a slightly different alloy (сплав), are now available instead.
8) Before I place a firm order I should like to see samples (образцы) of the new super widgets. If the replacement (замена) is as good as you say it is, I shall certainly wish to reinstate (восстановить) the original order, but placing an order for the new items.
Apart from anything else, I should prefer to continue to deal with Smith and Brown, whose service has always been satisfactory in the past. But you will understand that I must safeguard (охранять) Widgetry’s interests and make sure that the quality is good.
9) I would, therefore, be grateful if you could let me have a sample as soon as possible.
10) Yours sincerely,
11) Simon Thomas
12) Simon Thomas
13) Production Manager
14) enc.
Exercise 86
This second letter has been revised so many times by Mr Thomas that it has become all mixed up, and his word processor has failed to reorganize it. Arrange the letter so that everything is in the right place. The point in the letter is: