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  1. You are entertaining a foreign customer in a restaurant. Speak on the menu and discuss your food preferences.

  2. You and your colleague discuss where to entertain a group of foreign visitors.

Writing

E-mails

E-mails can have a formal business style or a very informal style, similar to spoken English.

A formal e-mail is similar to a standard business letter but usually it is shorter. The e-mail should begin with Dear... and finish with Best wishes or Best regards.

You use this style if you are writing to somebody outside the company or somebody you don’t know well.

Example:

Dear Mr Smith

I would like to invite you to dinner after your visit to our company next week, if you have time. Our managing director, Alison Mc Dermott, will also come.

I will book a table at an Italian restaurant, Via Venezia, for 8 p.m. on Tuesday evening. The restaurant is next to your hotel in Barchester road.

I hope you can join us. Please can you let me know this week.

Best wishes

Emily Lee

An informal e-mail is for people you know well inside or outside the company. The e-mail often begins with Hi or Hello and finishes with Regards or CU. CU means See you.

Other short forms are:

TX= thanks

RUOK= Are you OK?

FYI= for your information

Example:

Hello, Sally

I made an interesting contact at the seminar last week. Pablo Almeira is in charge of Research and Development at Rozlin Electronics in Seville. He is very interested in our new training software and wants you to contact him. Here is his e-mail address:

Pablo.almeira@rozelex.com

Hope he’s useful for you!

CU

Emily

1. Write an e-mail to a foreign customer who you are going to entertain. Invite him or her to dinner and give details of the restaurant. Include the date and time and the name and location of the restaurant.

Unit 6

Stress

Starting up

  1. Which of the following situations are the most stressful for you? Can you add any others?

    • going to the dentist

    • queuing in the supermarket

    • being stuck in a traffic jam

    • going to a hairdresser

    • finding a place to park

    • organising a party

    • having an interview

    • making a speech

    • flying

  1. What do you do to relax? Which of the following activities are the most effective for you and why? In what other ways do you relax?

playing a sport

reading

eating/drinking

having a bath

walking

gardening

massage

shopping

listening to music

watching TV

meditating

surfing the Net

Vocabulary

1. Match the words to their definitions.

lifestyle

a time or date by which you have to do something

workaholic

a system where employees choose the way they start

and finish work every day

workload

the way people choose to organise their lives

deadline

someone who cannot stop working and has no time

for anything else

flexitime

the amount of work a person is expected to do