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ПРАКТИКУМ для туристов _август 2012_Кушнир.doc
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Warm Up

  1. Discuss the following questions:

    • How often do you go to a restaurant?

    • Do you like eating out or at home? What is your favorite restaurant?

    • What is your favorite food to order there?

    • When was the last time you went to a restaurant?

    • Is there any difference between a restaurant, café, bar, pub, cafeteria?

    • Have you ever been to a Western restaurant (i.e. in the US or Europe)? Were there any differences in customs between your country and the West?

Brainstorm what happens when you go to a restaurant. For example, First, the waiter says, “Hello. How many people in your party?” Then they seat you…

Serving a Table

Are you ready to take your first table? Here are some questions that you may need to ask your guests. Fill in the blanks with the appropriate word. Check your answers and then move on to the guests' responses.

Appetizer/cooked/decided/finished/interest/needing/save/separate/cheques/so far/specials

1.

Can I anyone in a cold beverage to start?

2.

Has everyone , or do you need a few more minutes with the menus?

3.

Would you like to hear today's ?

4.

Is anyone interested in soup or salad as an ?

5.

How would you like your steak ?

6.

Is there anything else you'll be just now?

7.

And how is everything ?

8.

Are you all with your plate?

9.

Did anyone room for dessert tonight?

10.

Is this all together, or would you like ?

Understanding your Guests

How will your guests respond to your questions? They need to understand you, but even more importantly, you need to understand them! Fill in the blanks and check your answers.

Bill/bite/delicious/medium/rare/menu/order/pitcher/sauce/special/board/split

1.

We'll take a of draft with four glasses, please.

2.

I think we are all ready to .

3.

We read the on our way through.

4.

I think we'll get an order of garlic bread to .

5.

I like my steak so that there is a little pink in the middle.

6.

Do you have any to dip the chicken fingers in?

7.

Everything is thank you.

8.

I can't eat another .

9.

We'll have coffee while we look at the dessert .

10.

You can put it all on one , thanks.

Understanding the Menu

I f you are going to be working in a restaurant, it is important that you understand the menu. Different menus use different words to mean the same thing. They also use certain words to make food sound more delicious. It isn't just the server who should know the menu. Hosts, bartenders, and bussers may also get asked questions about the menu from the guests. Cooks have to know the menu inside-out as well. After all, if an item says it is smothered in mozzerella cheese it can't just have a sprinkling of cheddar.

Most menus are divided into sections. You may need to help a guest find the entrees, or desserts. A guest might call a drink a beverage or a refreshment. Learn the different terms that are used so that you can understand and serve your guests promptly and accurately.