- •Пояснительная записка
- •Цель и задачи спецпрактикума
- •Требования к уровню усвоения дисциплины
- •Основные дидактические единицы, подлежащие контролю:
- •Содержание спецпрактикума
- •Основная литература:
- •Дополнительная литература:
- •Основная литература:
- •Дополнительная литература:
- •Основная литература:
- •Дополнительная литература:
- •Основная литература:
- •Дополнительная литература:
- •Warm Up
- •Serving a Table
- •Understanding your Guests
- •Understanding the Menu
- •Menu Section
- •Descriptive Words and Expressions on a Menu
- •Matching Exercise
- •Sample Conversations
- •At the Restaurant
- •Restaurant Complaints
- •Discussion
- •Taking a Reservation Front Desk Receptionist
- •Sample Conversation
- •Checking Guests In and Out Check In Front Desk Receptionist
- •Sample Tour Guide Speech
- •Explaining Rules, Safety and Etiquette
- •Explaining rules Tour Guide
- •Explaining safety Tour Guide
- •Explaining etiquette and customs Tour Guide
- •Showing Places of Interest
- •Tour Guide
- •Tourist Questions
- •Sample Conversation
- •Answering Questions
- •Tour Guide
- •Tourist
- •Sample Conversation
- •Контрольные задания для итогововго зачета
- •Методические указания для студентов по изучению спецпрактикума
Warm Up
Discuss the following questions:
How often do you go to a restaurant?
Do you like eating out or at home? What is your favorite restaurant?
What is your favorite food to order there?
When was the last time you went to a restaurant?
Is there any difference between a restaurant, café, bar, pub, cafeteria?
Have you ever been to a Western restaurant (i.e. in the US or Europe)? Were there any differences in customs between your country and the West?
Brainstorm what happens when you go to a restaurant. For example, First, the waiter says, “Hello. How many people in your party?” Then they seat you…
Serving a Table
Are you ready to take your first table? Here are some questions that you may need to ask your guests. Fill in the blanks with the appropriate word. Check your answers and then move on to the guests' responses.
Appetizer/cooked/decided/finished/interest/needing/save/separate/cheques/so far/specials
Understanding the Menu
I f you are going to be working in a restaurant, it is important that you understand the menu. Different menus use different words to mean the same thing. They also use certain words to make food sound more delicious. It isn't just the server who should know the menu. Hosts, bartenders, and bussers may also get asked questions about the menu from the guests. Cooks have to know the menu inside-out as well. After all, if an item says it is smothered in mozzerella cheese it can't just have a sprinkling of cheddar.
Most menus are divided into sections. You may need to help a guest find the entrees, or desserts. A guest might call a drink a beverage or a refreshment. Learn the different terms that are used so that you can understand and serve your guests promptly and accurately.