- •Іноземна мова (англійська мова) методичні вказівки
- •0305 Економіка та підприємництво та
- •0306 Менеджмент і адміністрування
- •Module 1 Meetings
- •1. What is a meeting? Here are some statements about business meetings:
- •2. Use the following phrases to give a definition of a business meeting:
- •3. What kinds of meetings are there? What does it depend on? (Consider the number of people, people present, formality, time)
- •4. As we can see, meetings come in all shapes and sizes. Meetings also fall into several categories.
- •1. What makes a good meeting?
- •1. What makes a good meeting?
- •3. Structure
- •4. The Process
- •2 Chairing a meeting
- •2. Listen again, paying attention to the role of the chair in the discussion.
- •3. Suggest phrases which could be used by a chairperson in the following situations in a meeting.
- •C hairperson p articipant
- •3 Establishing the purpose of a meeting
- •2. In pairs, prepare a brief opening statement by the chair to introduce the meeting above:
- •1. Meetings vocabulary 1
- •2. Meetings vocabulary 2
- •3. Meetings vocabulary 3
- •4. Chairing a Meeting
- •1 The structure of decision making
- •1. Read the following extract and answer these questions.
- •3 Interrupting and handling interruptions
- •2. Listen again. Number the following interrupting phrases in the order in which you hear them.
- •4. Interruptions can have different intentions:
- •5. There are different ways of handling interruptions.
- •6. Use the skeleton outline on the next page to recreate the entire dialogue with a partner.
- •Introduction – for all participants
- •1. Stating opinion
- •2. Asking for opinion
- •3. Interrupting
- •4. Handling interruptions
- •1 Asking for and giving clarification
- •2 Delaying decisions
- •1. Listen once. Choose the correct answer from the alternatives given.
- •2. Below is part of the tapescript that you have heard. Use your own words to complete the phrases, all of which suggest that a decision needs to be delayed, or more time is needed.
- •3 Ending the meeting
- •1. Read the following text and identify:
- •3. Think about the recording you have just heard. Do you think this ending follows the rules suggested by Haynes above? Suggest ways that this ending could be.
- •I n pairs use the outline below to create a chair's closing remarks for a meeting. To make this more realistic, add names and other details as required. Practice your closing remarks together.
- •1 Asking for and giving clarification
- •2 Delaying decisions
- •3 Ending a meeting
- •1. Six Tips for More Effective Meetings
- •1) Don't Meet
- •2) Set Objectives for the Meeting
- •3) Provide an Agenda Beforehand
- •4) Assign Meeting Preparation
- •5) Assign Action Items
- •6) Examine Your Meeting Process
- •Meetings
- •Structure
- •Chairperson
- •Effective Meetings –Guidelines for Meeting Minutes Formal Meeting
- •The Situation
- •Role a
- •Worksheet
- •Module 2 Negotiations
- •2 Preparation for a negotiation
- •2. Match each of the four aspects of good preparation on the left with why important on the right. If in doubt, check your answer by listening again recording.
- •1 Look at the cartoon and think about these questions.
- •3 Making an opening statement
- •2 Listen again. Complete the following phrases from Stella's opening statement.
- •3 Compare Stella Weng’s opening statement with the situations you made at the beginning of a negotiation.
- •1 Suggest phrases for each of the following at the beginning of a negotiation.
- •2 Try to bring all the phrases above together in a single opening statement.
- •1 Negotiations vocabulary
- •2 Preparing for a negotiation
- •3 About the opening statement
- •1 Bargaining and making concessions
- •1 Read the following extract. According to the writer, are these statements about negotiating true (t) or false (f):
- •2 Read the text again. Identify the following:
- •4 Listen again. Identify examples of language used to link agreement on one issue to agreement on a different issue. Complete the blanks in the sentences below:
- •1 Bargaining and making concessions
- •2 Accepting and confirming
- •1 Types of negotiator
- •2. Dealing with conflict
- •1. Read the text on the next page. How many ways are suggested to reduce conflict in a negotiation?
- •2. Match each of the following to a phrase in the text with a similar meaning:
- •3 Listen to a recording of five different statements. All of these are ways of dealing with conflict. Match each statement with one of the following strategies.
- •4 In pairs, use the given cues to suggest a response to the statements.
- •3 Rejecting
- •2 Complete the following phrases with suitable words. If in doubt, listen again to the last two responses in Exercise 1 above.
- •3 Match a phrase on the left with a phrase on the right which could be used in a similar situation.
- •4 Ending the negotiation
- •1 The words below offer a clear indication of the result of a negotiation. Work with a partner and decide which of these words would indicate a positive outcome and which a negative outcome.
- •1 Dealing with conflict
- •3 Ending the negotiation – without agreement
- •Summary Units 1-3
- •In business, you don’t get what you deserve, you get what you negotiate. What is Negotiation?
- •Types of negotiations
- •Planning negotiations
- •The negotiating process
- •Useful Expressions Negotiating at a glance
- •Методичні вказівки
- •0305 Економіка та підприємництво та
- •0306 Менеджмент і адміністрування
4. As we can see, meetings come in all shapes and sizes. Meetings also fall into several categories.
Match the the most common categories of meetings (1-10) with their definitions (a-j) and their Ukrainian equivalents (A-J), eg. 1-b-C.
1. works meeting a. a meeting called together for a special purpose
2. staff meeting b. an internal meeting of all members of the organisation
3. team meeting c. a meeting between two individuals
4. ad-hoc meeting d. a meeting of the Board of directors of an organization
5. management meeting e. a meeting among colleagues working on various aspects of a team project
6. board meeting f. where shareholders discuss the company’s annual report
7. annual general meeting (AGM) g. is the first meeting with the project team and the client of the project to discuss the role of each team member
8. one to one meeting h. a meeting taking place away from an organisation, e.g. in a hotel conference hall
9. awayday meeting i. typically a meeting between a manager
(US. off-site meeting/retreat meeting) and those that report to the manager (possibly indirectly)
10. kick-off meeting j. a meeting among managers
A. зустріч віч-на-віч
B. стартова [організаційна] нарада
C. збори трудового колективу
D. збори ради (директорів корпорації)
E. виробнича нарада, збори персоналу (фірми, заводу)
F. збори групи людей, які працюють над спільним проектом
G. збори поза офісом
H. збори/нарада керівного складу компанії
I. щорічні загальні збори (акціонерів)
J. спеціальні зборизбори зі спеціальних питань
1. What makes a good meeting?
The choice of structure and style in running an effective meeting is hugely dependent on several factors:
the situation (circumstances, mood, atmosphere, background, etc
the organisational context (the implications and needs of the business or project or organisation)
the needs and interests of those attending
the objectives of the meeting.
1. What makes a good meeting?
Suggest what you think are the characteristics of a successful meeting.
2. Listen to the recording of Paul Beck, an engineer, talking about the characteristics of successful business meetings. He makes five of the eight points below. Identify the correct order of these points.
There is a written agenda.
Clear objectives – known to everyone.
Respect for the time available/ time planning
Good chair – effective control.
Emotions are kept under control.
Good preparation.
Everyone gets to say what they need to say.
Reaching objectives.
3. Structure
Meetings generally follow a more or less similar structure and can be divided into the following parts:
I - Introductions
Opening the Meeting
Welcoming and Introducing Participants
Stating the Principal Objectives of a Meeting
Giving Apologies for Someone Who is absent
II - Reviewing Past Business
Reading the Minutes (notes) of the Last Meeting
Dealing with Recent Developments
III - Beginning the Meeting
Introducing the Agenda
Allocating Roles (secretary, participants)
Agreeing on the Ground Rules for the Meeting (contributions, timing, decision-making, etc.)
IV - Discussing Items
Introducing the First Item on the Agenda
Closing an Item
Next Item
Giving Control to the Next Participant
V - Finishing the Meeting
Summarizing
Finishing Up
Suggesting and Agreeing on Time, Date and Place for the Next Meeting
Thanking Participants for Attending
Closing the Meeting