- •Lecture 1. Theoretical basis of negotiations
- •Seminar 1.
- •1. Let’s get acquainted astrological signs
- •2. 10 Tips for successful negotiations.
- •1. Be prepared
- •2. Understand the needs of your partners
- •10. Quit while you are ahead
- •3. What experienced negotiator must do.
- •Lecture 2. Negotiations
- •Seminar 2
- •The art of negotiation
- •How to change somebody’s mind
- •Making the deal: Women as negotiators
- •4. Women negotiators: Unleash your innate skills
- •6. Strategies of success formulated by world-known women
- •Lecture 3. Strategy and tactics
- •Seminar 3
- •The most powerful persuasion skill you will ever learn (criteria elicitation)
- •2. Negotiation: How to be right without making other people wrong
- •3.Negotiating skills: ask for more than you expect to get
- •Test “Do people like you?”
- •Count the sum. Excellent ---- 85-100
- •Lecture 4. Cross- cultural negotiations
- •Coping with Culture.
- •Seminar 4
- •Cross cultural aspects
- •2. Don’t be afraid of silence
- •3. National Styles of Negotiations
- •1. English 2. Chinese 3. American 4. French 5. Arabic
- •6. Spanish 7. Japanese 8. Italian 9. German
- •Test “Are you able to succeed in your life?”
- •The results
- •The results.
- •Lectures 5 & 6. A suggested model of negotiations
- •A suggested model of international negotiation
- •Seminar 5
- •1. Negotiating tactics: don’t let "good guy – bad guy" control the sales negotiation
- •2. Avoiding and accommodating in negotiation
- •Seminar 6
- •1. Determine your rate and negotiate carefully with unreasonable clients
- •2. Study the description of corporative codes and give your own examples. Corporative Ethical Codes
- •Ethical Code of “Coca Cola Company”
- •Professional Codes
- •Russian National Code of the Work in the Field of Computer Science and Telecommunications
- •Test “a Captain or a Soldier.”
- •The Results
- •Lecture 7. Turning points in international negotiations
- •Seminar 7
- •1. Let’s make a deal
- •2. Negotiation: forcing versus compromising
- •Test “How good are you at managing conflict”?
- •Lecture 8. Intergroup negotiations
- •Seminar 8
- •10 Qualities managers are looking for in hiring you
- •Games are a reflection of behaviour
- •Questions for discussion
6. Strategies of success formulated by world-known women
These famous and talented women made their own strategies of success. Read them and try to match the strategy and the woman. Explain your choice.
Opra Winfry (famous American telestar) Jane Fonda (American actress and creator of aerobics)
Maria Callas (prominent opera singer) Golda Mayer ( famous Israel leader)
Estee Lauder (creator of make-up brand) Mary Kay Ash (creator of make-up brand)
Margaret Thatcher (ex Prime Minister of Great Britain)
1.
incredible power
unlimited ability to work
indomitable spirit and fearlessness
inflexible honesty
will-power and ability to concentrate all the energy and strength of mind
2.
uncertainty was the motive power of her success
fighter for perfection
workaholic trying to overcome the uncertainty
wasn’t afraid of being extraordinary
intuitive power of personality
persistent tend to the perfection
3.
her certainty in her destination was overwhelming
believed in her dreams
charm and power of convincing
energy of positive thinking
conviction
self-confidence
4.
restlessness of spirit
strengthening of spirit of equality and freedom
fitness and improvement of organism
restless character and creativity
disobedience to the system
ability “not to know” too much
5.
the main thing is to choose the place correctly
don’t grudge the oats to the horses
keep your image
watch the competitors
learn to say “no”
believe in your intuition
admit your mistakes
employ the best specialists
6.
attractive charm and the personal conviction in mission
oratorical abilities
attractiveness and charisma
rare talent
feeling of honesty
7.
the optimist
self-confidence
inner self-respect
strong will
brave
restless
devoted her life to her
Lecture 3. Strategy and tactics
The main points of the lecture
Negotiating rules: don’t narrow it down to just one issue; people are not out for the same thing; don’t try to get the last dollar off the table; put something back on the table.
Types of negotiating outcomes. All negotiations end up with one out of four possible outcomes: one party wins and the other loses; both parties lose; they get stuck in a stalemate; both end up winning.
A compromising position. Its advantages are that both sides can win big and collectively find solutions, ideas, and outcomes that go beyond the scope of the individual parties involved.
Negotiating tactics for opening negotiations: hear, understand and tackle the main issues first and foremost; building a cooperative environment and getting the trust and respect from each other.
Negotiating skills. They can help to manage lots of different kinds of life situations, both at work and personal relationships.
Keys to negotiating well:
know the outcome you want;
know your position;
know your counterpart’s position;
work out different scenarios ahead of time;
know yourself;
back up your position with logic;
work out what you can concede;
have an exit strategy.