- •Lecture 1. Theoretical basis of negotiations
- •Seminar 1.
- •1. Let’s get acquainted astrological signs
- •2. 10 Tips for successful negotiations.
- •1. Be prepared
- •2. Understand the needs of your partners
- •10. Quit while you are ahead
- •3. What experienced negotiator must do.
- •Lecture 2. Negotiations
- •Seminar 2
- •The art of negotiation
- •How to change somebody’s mind
- •Making the deal: Women as negotiators
- •4. Women negotiators: Unleash your innate skills
- •6. Strategies of success formulated by world-known women
- •Lecture 3. Strategy and tactics
- •Seminar 3
- •The most powerful persuasion skill you will ever learn (criteria elicitation)
- •2. Negotiation: How to be right without making other people wrong
- •3.Negotiating skills: ask for more than you expect to get
- •Test “Do people like you?”
- •Count the sum. Excellent ---- 85-100
- •Lecture 4. Cross- cultural negotiations
- •Coping with Culture.
- •Seminar 4
- •Cross cultural aspects
- •2. Don’t be afraid of silence
- •3. National Styles of Negotiations
- •1. English 2. Chinese 3. American 4. French 5. Arabic
- •6. Spanish 7. Japanese 8. Italian 9. German
- •Test “Are you able to succeed in your life?”
- •The results
- •The results.
- •Lectures 5 & 6. A suggested model of negotiations
- •A suggested model of international negotiation
- •Seminar 5
- •1. Negotiating tactics: don’t let "good guy – bad guy" control the sales negotiation
- •2. Avoiding and accommodating in negotiation
- •Seminar 6
- •1. Determine your rate and negotiate carefully with unreasonable clients
- •2. Study the description of corporative codes and give your own examples. Corporative Ethical Codes
- •Ethical Code of “Coca Cola Company”
- •Professional Codes
- •Russian National Code of the Work in the Field of Computer Science and Telecommunications
- •Test “a Captain or a Soldier.”
- •The Results
- •Lecture 7. Turning points in international negotiations
- •Seminar 7
- •1. Let’s make a deal
- •2. Negotiation: forcing versus compromising
- •Test “How good are you at managing conflict”?
- •Lecture 8. Intergroup negotiations
- •Seminar 8
- •10 Qualities managers are looking for in hiring you
- •Games are a reflection of behaviour
- •Questions for discussion
Lecture 1. Theoretical basis of negotiations
The main points of the lecture.
The concept of negotiations. Negotiation is an essential part of the every-day business life. It can take place at any time and in any place. Negotiation is a kind of meeting, but contrary to the latter it may be held in some unexpected and uncomfortable place such as the street or on the stairs. There are several definitions of negotiation. It is said to be "the process for resolving conflict between two or more parties whereby both or all modify their demands to achieve a mutually acceptable compromise". Thus, it is "the process of changing both parties’ views of their ideal outcome into an attainable outcome".
The approach in negotiations. There are four main stages of negotiation:
preparing objectives, information, strategy;
discussing (argue) and signaling willingness to move;
propose and bargain;
close and agree.
Characteristics of an effective negotiator. What characteristics should one have to be an effective negotiator. The first and the most important characteristics, from the standpoint of many executives and managers of large corporations, is preparation and planning skills. Interpersonal skills are very important in the negotiation, but what can help a negotiating party while thinking what to do is not an elaborated theory, but rather it is a simple analysis and intuition.
Rules of negotiations. Negotiating rules can be classified as "hard rules", "soft rules" and rules without categorization.
Seminar 1.
1. Let’s get acquainted astrological signs
Find your astrological sign, analyze your characteristic, give your opinion about it explaining the reasons. If necessary give additional features of your character.
CAPRICORN
(22 Dec. – 19 Jan.)
Kind, patient, hardworking
AQUARIUS
(20 Jan. – 18 Feb.)
Loyal, kind, critical
PISCES
(19 Feb. – 20 March)
Artistic, creative, quiet
ARIES
(21 Mar. – 19 Apr.)
Brave, honest, serious
TAURUS
(20 Apr. – 20 May)
Reliable, practical, careful
GEMINI
(21 May – 20 June)
Lively, intelligent, selfish
CANCER
(21 June – 22 July)
Romantic, thoughtful, friendly
LEO
(23 July – 22 Aug.)
Happy, generous, emotional
VIRGO
(23 Aug. – 22 Sep.)
Hardworking, honest, sociable
LIBRA
(23 Sep. – 22 Oct.)
Easy-going, optimistic, greedy
SCORPIO
(23 Oct. – 21 Nov.)
Imaginative, enthusiastic, sensitive
SAGITTARIUS
(21 Nov. – 21 Dec.)
Relaxed, generous, careless
Articles for discussion.
2. 10 Tips for successful negotiations.
Whether you are working on a joint business venture, a new job, the price of an auto or your child\'s new curfew, negotiation is a key success skill. So how can you improve your negotiation skills? Here are 10 tips - so try to practice in every negotiation.
1. Be prepared
Preparation is the single most important element in successful negotiations. In negotiations, information is power. The more relevant information you have, the better your position is. Preparation for your negotiations can not be overdone. Allow yourself adequate time to prepare.