- •Мiнiстерство освiти і науки україни
- •Кафедра англійської мови
- •Business english Ділова документація, кореспонденція, листування
- •Chapter I business contacts
- •Making contacts
- •Comments
- •Vocabulary to Study and Use
- •Exercises
- •Patterns
- •Role play
- •Comprehension Questions
- •Negotiations (business talks) business communication Skills of Negotiating
- •Vocabulary to Study and Use
- •1.Inquiry for запит на
- •2.To send направити
- •3.To receive одержати
- •Exercises
- •Pattern Dialogue
- •Role play
- •Vocabulary to Study and Use
- •Exercises
- •Patterns
- •Discussion
- •Styles of letters
- •Exercises
- •An ordinary business letter comprises the following principal parts
- •The date
- •Vocabulary to Study and Use
- •Useful Phrases
- •Informal (used between people who know each other and to add a friendly touch to a business letter)
- •Exercises
- •2NdJun, 1990
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •Useful Phrases
- •I) Enquiry Letters
- •Useful Phrases
- •Jennifer Maxwell Strauss
- •TelExes, telEgrams, telefaxes telExes
- •Ptt Telecom
- •From: Ivan Petrenko
- •Chapter III Documents
- •ConTrActs
- •Comments
- •Vocabulary to Study and Use
- •Exercises
- •1. Subject of contract
- •2. Prices and total sum of contract
- •3. Conditions of payment
- •4. Dates of delivery
- •5. Warranty
- •6. Packing and marking
- •11. Other conditions
- •4. Terms of Payment
- •5. Packing and Marking
- •6. Guarantees
- •7. Sanctions and Claims
- •8. Insurance
- •9. Force Majeure
- •10. Arbitration
- •11. Miscellaneous
- •Patterns
- •5. Упаковка і маркування
- •6. Гарантії
- •7. Санкції і рекламації
- •8. Страхування
- •9. Форс-Мажор
- •10. Арбітраж
- •11. Інші умови
- •12. Підсумкові формулювання
- •13. Офіційні адреси сторін
- •Chapter IV business letters
- •6Th February, 1995
- •6 February, 1995
- •Inquiries from potential clients
- •Список використаної і рекомендованої літератури
Jennifer Maxwell Strauss
Present Address Permanent Address
P.O. Box 23383, 274 Alpha road
Emory University West Chester, PA
Atlanta, GA 30322 19150
(404) 555-8550 (215) 555-5939
Objective An internship in advertising
Education Emory University, School of Business
Administration Atlanta, GA
Candidate for BBA degree, May 1993
Major: Marketing
Activities Panhellenic Representative, 1990-1991
Delta Phi Epsilon Sorority
Participated in weekly meetings that were held to allocate funds to sponsor various all-university events. Liaison between the Delta Phi Epsilon Sorority and the Panhellenic Board.
Experience Administrative Assistant
December 1990-January 1991
Summer 1991
The Craft Fashion Institute, Philadelphia, PA
Coordinated information to produce course syllabi.
Proofread and oversaw printing of course catalog system in the library. Organized and maintained the director of education's office.
Sales Clerk
Summer 1990
Kamikaze Kids, Philadelphia, PA
Promoted unique, upscale children's clothing.
Responsibilities included opening and closing the store and making
cash deposits.
Cash register experience.
Public Relations Intern
March 1989-June 1989
Elkman Advertising, Philadelphia, PA
Worked closely with the account executive for the McDonald's Corporation.
Responsibilities included following-up press releases and television spots, calling various media offices, and arranging interviews with local celebrities to promote
McDonald's various public relations interests.
Additional Data
Working knowledge of BASIC computer language. Extensive travel in the United States, Europe, and Mexico. Hobbies
include theatre, reading, and music.
References
Available upon request.
Susan Feagin
1355 Edna Street, Napa, CA 94558
Home phone: (415) 555-5760
Office: (415) 5555-5745
Objective Sales, Leading to Sales Supervision
Areas of Knowledge Personal selling
Customer relations
Stock handling
Complaint handling
Display arranging
Fluent in Spanish
Word processing
Office procedures
Correspondence
Files and records
Shorthand, 90 wpm
Typing, 55 wpm
Work Experience
July 1988 to present Salesperson, Fabric Imports, Napa, California Responsible for sales and
customer relations. Achievements include being top salesperson for last three years and adding ten new accounts.
Jan. 1984 to July 1988
Secretary to Dean of Instruction, Richland College, Dallas, Texas.
Responsibilities including full secretarial service, handling student complaints,
handling all confidential faculty records, composing letters and memos on word
processor, and taking dictation.
Feb. 1983 to Dec. 1983
Fountain Clerk (part-time), Jack-in-the- Box, Dallas, Texas
Education
Associate of arts degree, 1984, Richland college, Dallas, Texas. Major in business with emphasis in sales and secretarial science High School Diploma, 1982, Willard High School Dallas, Texas
Extracurricula Student Government Representative
Activities Young Salespeople of America
References Available upon request
Unit 2