Useful Phrases

To afford (render) hospitality (assistance) Проявляти гостинність, надавати допомогу

We thank you for the samples of your products З подякою підтверджуємо отримання зразків Ваших виробів

Thank you ever so much (mostsincerely, Велика подяка (найщиріше дякую Вам)...

very much indeed)... Дякую Вам за...

I am most grateful to you for... Дякую Вам за...

I regret very much that I did not have a chance Я дуже шкодую, що не мав можливості особисто

to thank you personally for... подякувати Вам за...

This is to thank you again for your wonderful Пишу, щоб ще раз подякувати Вам за чудову

hospitality and to tell you how much I enjoyed... гостинність і сказати, яке велике задоволення я отримав...

Thank you for one of the most enjoyable visits Дякую Вам за один з найчудовіших візитів

we have had to your country… до Вашої країни...

Thank you for doing so much to make our trip Дякую Вам за те, що Ви зробили нашу

to London interesting and fruitful подорож до Лондона такою цікавою та корисною

Thank you for contributing so much to make Дякуємо Вам за все те, що Ви зробили, щоб наше

our stay in your country pleasant and resultful перебування в Вашій країні було таким приємним і результативним

I am very grateful to you for Я дуже вдячний Вам за Вашу

your generous hospitality щиру гостинність.

I hope some day you will find yourself in our Сподіваюсь, що коли-небудь Ви будете в нашій

so that we can reciprocate your kindness країні, і я зможу відплатити Вам за Вашу щирість

country (доброту).

f) Letters of Apology

There are occasions when you should apologize for a mistake, error or oversight. Do it promptly with an explanation but without any lame excuses. Express your regrets and assurances that it will not happen again.

2nd July, 1990

Dear Sir,

ORDER # 389

We write to inform you about a delay in shipment of any goods from the London port because of strike of transport workers. Your goods are actually in London, and we are trying to get them to the Docks so that they can be loaded on the next vessel sailing on the 7th July.

We apologize for this unfortunate delay and are doing our best to get your order away.

Yours faithfully,

31st May, 1990

Dear Sir,

Thank you for your cable of 28th May this year, reminding us about our promise to send you some technical information about our new model.

Please accept our apologies for the delay, but we could not do anything earlier because of pressure of work at this time of the year.

We are sending you now the technical information required and hope that we shall establish good trade relations with you.

Yours faithfully,

Useful Phrases

We are extremely (very) sorry that... Ми дуже шкодуємо, що …

І hope you will accept my sincere apologies... Я сподіваюсь, що Ви приймете моє щире вибачення...

We certainly owe you an apology for... Ми неодмінно повинні вибачитись перед Вами...

І wish to apologize for... Я хочу вибачитись за...

g) Covering Letters

They are written when sending contracts, specifications, catalogues, samples of goods or information material.

3rdJun,1990

Dear Sir,

At your request we are sending you, under separate cover, our latest illustrated catalogue and some other technical data about our new model of Harvester H-130.

We hope that you will find our machine useful and reliable and place an order with us.

Yours faithfully,

23rd Nov, 1990

Dear Sir,

CONTRACT #60-0711

In reply to your telex dated 19th Nov this year we are sending you with this letter two original copies of above Contract for signature.

Please send us one copy duly signed by return.

Enc: 2 copies of the Contract (14 pages).

Yours faithfully,