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Файл:Путешествие = Travelling. Учебное пособие
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Many hotels have such facilities as Internet access, baggage lockers, sauna,
Satellite TV, Internet café and others. In top hotels all bedrooms are air conditioned
with television and video-channel, hair-drier and minibar.
When you are ready to check out, you tell the desk-clerk to get your bill ready.
If you are travelling by car, you can get accommodation in a highway motel.
Vocabulary
1. Match words 1-6 with words a-f to form collocations.
1. card a. booking
2. room b. laundry
3. office c. single
4. parlour d. outdoor
5. swimming-pool e. arriving
6. service f. beauty
2. Write the expressions in the correct column.
- satellite TV - gym - bath - beauty parlour - restaurants and bars
- Internet access - cheap - dormitory - beds - hair-drier
hotel accommodation and facility
services
Social English
3. Checking in
Complete the conversation with a phrase from the box
Here you are I have a reservation It’s OK
Non-smoking, please That’s right Where’s the lift?
− Good evening, madam.
− Hello. __________________. My name is Melissa Grant.
− For two nights?
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− Yes. ________________
− Can I see your passport, please?
− Just a moment. _________________
− Do you want a smoking or non-smoking room?
− ______________________
− Here’s your key. It’s room 212 – on the second floor.
− Thank you. ___________________
− It’s over there. Do you need help with your bags?
− No, thanks.__________________
4. Checking out
Order the dialogue.
B Of course.
B Room 223.
A Yes. Which room is it?
B No, but I had a beer from the minibar last night.
A Good morning, madam. 1
B Morning. Can I have a bill, please? 2
A Right, can you sign here, please?
A Did you make any phone calls?
B Thank you. Goodbye.
COMMUNICATION
5. Complete the second part of the dialogue with the words in the box.
confirmed ■ credit card ■ expiry date ■ name
R – Can I have your___________, please?
G – Yes, it's Dowling, Anita Dowling.
R – Sorry, can you spell that, please?
G – Yes, it's A-N-I-T-A, Dowling, D-O-W-L-I-N-G.
R – OK. Can I take your details?
G – It's a Visa card, number 4838 1867 3324 0089.
R – Let me just check... 4838 1867 3324 0089.
G – That's right.
R – And what's the_______?
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G – It's 09/05 - September 2005.
R – OK, that's all for you, Ms Dowling. We'll look forward to seeing you on 24th
June.
G – Thank you very much. Goodbye.
6. a) Work in pairs. Read the telephone dialogues in Exercises 1 and 2
aloud.
b) Work in pairs. Read the reservation form below and role play a
dialogue between a guest and a receptionist.
Hotel Dubrovnik Customer / Guest
Arrival date 16 March
Departure date 18 March
Room type single, non-smoking
Guest's name Tony Jamieson
Telephone no. (00 44) 020 8769 7883
E-mail tdjamieson@totalize.co.uk
Room rates Single125
Double150
Credit card details:
Type of card Visa
Cardholder's name Mr. T. Jamieson
Card number 5432 6172 2351 9846
Expiry date 11/04
READING
7. Read the advert and mark the sentences T (True), F (False), or
(? - Doesn’t say).
1. The Castle Inn is in the centre of San Francisco. T
2. It’s near major tourist attractions. __
3. It’s very comfortable. __
4. It’s cheaper in winter. __
5. The stuff can tell you all about San Francisco. __
6. Guests have to pay for parking. __
7. The hotel has a restaurant. __
8. You can’t smoke in any of the guest room. __
R
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CASTLE INN San Francisco CA
SFO airport 12.6 miles / 20.3 km
Located in the heart of San Francisco, the Castle Inn is in easy walking
distance of Fisherman’s Wharf, Chinatown, and fine restaurants and shops. The
Castle Inn offers great service, great comfort, and great value. We know San
Francisco is a wonderful city with an enormous number of tourists and, for that
reason, the stuff are available from morning to night to answer any questions you
have. We look forward to being a part of your San Francisco experience. The Castle
Inn is an approved member of San Francisco Convention and Visitor’s Bureau.
Our facilities and services:
• air-conditioning + heating in all rooms
• en-suite power shower
• in-room internet access
• safe deposit box
• complimentary morning coffee
• non-smoking rooms available
• free covered parking
Grammar (Word order)
Calling Reception
8. Order the words to make sentences.
1. is / room / This / your
_______________________________________________________________
2. very / My / cold / is / room
_______________________________________________________________
3. problem / a / with / heating / the / There’s
_______________________________________________________________
4. isn’t / working / The / air-conditioning
_______________________________________________________________
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5. chicken / have / please / Can / I / a / sandwich
______________________________________________________________?
6. fruit / any / Do / juice / have / you / fresh
______________________________________________________________?
(There is / there are)
9. Complete the sentences with There is or There are.
1. _____________ a sofa in the room.
2._____________ four cups in the cupboard.
3._____________ lots of chairs.
4. _____________ some pictures on the wall.
5. _____________ a garage.
10. Write + , - , or ? sentences with there is / are.
1. + table / the kitchen
2. ? shower / bathroom
3. ? fireplace / room
4. - air-conditioning / hotel
5. + in-room internet access / all rooms
6. + fine restaurants and shops / hotel
(There was / there were)
11. Look at the hotel information. Write a + or – sentences with there was /
were.
HOTEL ASTORIA
- single rooms
✓ double rooms
✓ swimming pool
✓ restaurant
- car park
- shops
1.__________________________________________________
2.__________________________________________________
3.__________________________________________________
4.__________________________________________________
5.__________________________________________________
6.__________________________________________________
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12. Complete with the correct form of there was / were.
A How many guests ___________ in the hotel?
B ____________ four including me. ______________ a French tourist
and ___________ two businessmen.
A _______________ a restaurant?
B No, ______________, but _____________ a bar.
A What _______________ in your room?
B _________________ a minibar and a TV.
A _________________ two beds?
B No, _______________. ______________ a double bed.
WRITING
13. a) Janet Cooper wants to go to Spain on holiday with her family. She
decides to fax the receptionist at the Hotel Plaza in Alicante to see if they have
the accommodation she requires. Look at the information about the hotel and
fill in the first part of Janet’s fax.
b) Write out the words of Janet’s fax message in the correct order.
HOTEL PLAZA
This luxury hotel is situated on the water’s
edge of one of the most beautiful beaches in
Spain.
_____________________
For reservation and enquires:
PHONE (6) 527 21 56
FAX (6) 527 15 02
Janet and Peter Cooper
8 Fast Lane Chesswood
Herts wd5 8qr
Tel 01923 284908
Fax 01923 285446
4 June
FAX TRANSMISSION
From ___________________________
Page 1 of
______________________________
To ___________________________
Date
______________________________
For the attention of ____________________
To fax no
______________________________
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Message
From fax no
_____________________________
a. rooms hotel I to some would like
reserve at your
b. at 28 July We on Alicante are
arriving
c. ten hope stay to We for nights
leaving 7 August on
d. and husband like room I My
double balcony a would with
preferably a
e. require Our a two teenage
daughters twin room
f. are all en-suite that We
understand your bedrooms
g. you this confirm Could?
h. a sea view possible Is have it
rooms to with?
i. available if me let you Please for
know have dates these rooms
j. grateful if be would I also me
you could tell room each price
the of
k. from I forward look you to
hearing
Yours faithfully
Janet Cooper
14. Can you answer these questions?
a. Where did you go for your last holiday?
b. Where did you stay?
c. What facilities did you have in your room?
d. Did you like the service?
15. Make notes under these headings. Use your notes to talk about your
last (ideal) holidays.
• accommodation you stay in
• arrival formalities
• room facilities
• service
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AT THE RESTAURANT
Lead-in
Work in pairs. Decide which qualities you need for each of these jobs in a
restaurant. Some qualities may match more than one job.
_________________________________________________________________
waiter ■ manager ■ chef
________________________________________________________________
polite ■ be a good cook ■ creative ■ energetic friendly ■ be a leader
___________________________________________________________________________________
Eating Out
Eating out is very popular these days. There are very many cafes and
restaurants that compete with each other in cooking, interior design and service. So it
is a real attraction for all people. First of all, it is much easier to drop in somewhere
and have a snack than to cook meal by yourself. Thus it is a lazy person’s choice. But
I think people who do it for a change are many more than others. Sometimes we are
bored with the same food and want to try something unusual from cuisines of other
peoples. Various restaurants give a chance taste it. And finally, public café can be
very convenient in business trip.
Some restaurants are open even for breakfast. Many restaurants open at about
11.30 a.m., others are open twenty-four hours a day. It is often necessary to make a
reservation, otherwise the restaurant you chose may be filled up. When you are at
table first you ask for a menu. A waiter will bring it to you and take your order in
some minutes. There you will find the information about all courses. You can choose
what you want from starters to main course and desserts. In good restaurants it takes
time to get your order ready and while waiting you can listen to music or talk to your
friend. Usually meal is served in a special attractive way. If you make a big order you
can expect compliment dish from chef. You don’t need to hurry when you are in a
restaurant and should enjoy your meal in a relaxing calm atmosphere.
If you want to ask for a bill signal the waiter with a raised hand. If that doesn't
work, you can say: "Excuse me, may we have the check, please".
Nowadays it is becoming more and more popular to combine eating out and
watching sport events on TV. Sport bars give you such chance. But you should be
ready that people rather drink than eat in such places. But during big world events
such as Olympic Games and World Cups many expensive restaurants invite visitors
by installing special devices for watching sport games.
Anyway sometimes it’s worth having a romantic or special evening eating out
in a place that doesn’t look like your kitchen.
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Vocabulary
1. a) Match the words and the definitions
1 service charge a drinks
2 set menu b reservations
3 booking c reduced price
4 discount d non-alcoholic drinks
5 beverages e a limited menu – you pay a fixed price and
everything is included
6 soft drinks f extra money you pay for the waiters
b) Look at the menu and answer the questions.
1. Which is the best starter for somebody on diet?
2. What main course can a vegetarian have?
3. Can you have fruit for dessert?
4. How many types of coffee are there?
5. Do children pay the same as adults?
Seaview Restaurant Menu
Starter_____________________________________________________________
Soup of the day £ 3.50
Grilled low-fat goat’s cheese (V) £ 3.95
Smoked salmon £ 5.95
Salads____________________________________________________________
Mixed salad (V) £ 5.50
Seafood salad £ 7.25
Main courses_______________________________________________________
Fillet steak, served with chip and carrots £ 10.7 5
Summer vegetable omelette (V) £ 6.95
Grilled tuna, served with a choice of fresh vegetables £ 9.95
Desserts___________________________________________________________
Cheesecake £ 2.95
Selection of ice cream £ 2.50
Cheese and biscuits £ 2.95
Beverages_________________________________________________________
Glass of wine (red or white) £ 1.95
Beer £ 2.25
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Bottle of wine (red or white) £ 9.95
Soft drinks £ 1.75
Coffee (cappuccino or filter) £ 1.30
Set menu__________________________________________________________
£ 12.50 (see the board for today’s choice)
* 25 % discount on children’s portions
* Service charge is included
* (V) vegetarian
Social English
2. Complete the missing words.
− W_______________ you like another drink?
− No, I h____________ to go now. It’s late. Sorry.
− T ______________ OK. It’s no problem. S __________ you tomorrow.
− Yes, g ____________ . Sleep well.
3. Order the dialogue, 1 to 6.
A – We could go to a little café that I know. ___
– Listen, it’s still early. Shall we go for a walk? ___
– Thank you. That was a lovely dinner. __1
B – That sounds great. We could have another coffee. ___
– Good idea. Where shall we go? ___
– You’re very welcome. I’m glad you enjoy it.
4. Complete the problems and request.
1 – It’s very smoky in h_______ . Do you have a t_______ by the window?
2 – The knife is d ______ . Can I h______ another one, please?
3 – The soup is c________ . Could you warm it up f____ me, please?
4 – I asked for my steak r________ . This is very well d_______ !
5 – Excuse me, I think there’s a m_______ in the bill. I didn’t have a________
wine.
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