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Английский язык делового и профессионального общения. Учебное пособие

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she has the ability to start work earlier in the day so that he or she can be pre­sent when the children get home from school, or take time off during the day for a doctors appointment. Another scenario could be a remote employee who wants to attain further education in their field. Because they arent subject to a strict schedule in a permanent workplace, a remote employee could pursue a Masters degree or continuing education course during the day and double down on their work in the evening, or vice versa.
Better health and wellness
Remote employees are notably less stressed and have higher morale than their in-office counterparts. In a report published by Royal Society for Public Health in the UK, it was found that 55 % of participants felt more stressed as a result of their commute. By eliminating that commute, and letting remote em­ployees work in an environment that theyre comfortable in, employers are nur­turing less stressed-out employees. Workers didnt feel the need to skip out on work without good reason because they felt engaged and focused within their role instead of stressed or pressured. Happier, healthier employees produce bet­ter work and feel more committed to their companies. From this perspective, remote work is just good business.
Renewed passion for their job
Remote employees tend to do their best work outside of the office. They are more inspired by their surroundings and can filter out environmental dis­tractions as they see fit. In fact, the opportunity to work remotely alone brings a new perspective to a remote workers position. They see it as motivation or a reward for their excellent work and are stimulated to continue to surpass their goals in order to continue living the lifestyle that theyve come to love.
How Remote Work Benefits Employers
Higher productivity
One of the most touted arguments for remote work is the increased produc­tivity that comes with its flexibility. Remote employees are more likely to put in extra effort in their jobs, going above and beyond to get their work done in comparison to in-office employees. According to the State and Work Productiv­ity Report, 65 % of full-time employees believe that working remotely would
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increase productivity – and their bosses agree. Two-thirds of managers who were surveyed reported an increase in overall productivity from their remote employees.
Cost savings
Remote employees are also great for a companys bottom line. If a team is fully-distributed, companies can see decreased overhead from money saved on costs like rent and office furniture. To put that learning into perspective, Flexjobs reported that employers can save $22,000 per remote worker per year, even if their entire team is not remote.
Engaged employees
Beyond profit margins and higher-quality, more efficient work, employers offer remote work opportunities to keep their employees happy and engaged. Remote work is not just a flash in the pan for employee engagement – nearly 75 % of employees surveyed in a Softchoice study said they would quit their job for one that offered remote work. Thats something that will make employ­ers who are interested in talent retention listen in a little closer. Heres another: in a survey by TINYpulse, remote employees reported that they were happier than non-remote employees and also felt more valued within their role.
What are some common misconceptions about remote work?
While remote work is becoming more and more common, its true that there are still some misunderstandings about this working style. Here are the ones that we hear the most often:
Remote workers have trouble communicating
It’s true that remote employees are not fixtures in in-person meetings. They arent ingrained in water cooler conversations or happy hour meetups, but they more than make up for it in their desire to remain connected to the team and be successful in their work. Video calls are the simplest way to hold meetings as a remote employee because it acts as a reminder that both parties are human and allows team members to build virtual relationships. Because remote employees tend to be self-starters by nature, they also tend to put in extra effort to over communicate on project statuses, any obstacles they may be facing and extend congratulations to other team members.
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Remote workers are “always-on”
This is a fear of remote employees and their employers alike. Employees value working remotely because it gives them the freedom to make their own schedule – not because it allows their schedule to be 24/7. Employers dont want remote employees to work nonstop either, for fear that theyll burn out and lose their passion for their position. Its important in the beginning of a re­mote work agreement to work out which hours an employee should expect to be available and which times of day are more open for flexibility. In addition to laying down standards for availability, remote teams should set clear expecta­tions about communication and develop messaging channels for its members.
Remote workers dont actually work
Weve heard this one enough! The stereotype of a remote worker is that they sit in bed all day in their pajamas, working once in awhile, but not at the same level as those who commute to the office each day. We know that this is simply not true. In all of the time that we have spent with remote workers, we’ve seen a variety of styles: those who wake up early in the morning for a hike, shower off, and hunker down for a day of focused creation; and those who get ready for the day as if they were going to an office setting, polished outfit and all. What we do know is this: remote workers actually do nothing.
Ex. 6. Write down all new words and phrases in your notebooks. Group them into sections: nouns, adjectives, verbs, and phrases.
Ex. 7. Decide if the statements are true or false:
1. Remote work is on the wane.
2. Remote work is a working style that allows professionals to work out-
side of a traditional office environment.
3. Remote employees can execute their projects and surpass their goals on-
ly in an office environment.
4. Nowadays many people choose remote working.
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5. On a typical day, all non-remote employees work from their home offic­es or nearby cafes and can work from their companys office when its neces­sary.
6. There are few advantages to remote work for both employees and em­ployers.
7. Only employees can get benefits dealing with remote working.
8. Remote workers wake up early in the morning and work all day till next morning.
Ex. 8. In teams divide the following remote actions into pros and cons.
Explain your choice.
No commute, unhealthy lifestyle, no crowded trains and busses, you can prepare your own healthy and fresh food instead of going to pricey cafeterias, office work is very stressful and depressing, saving money for public traffic tickets, no boss standing behind you, lying on a coach all day long, better sleep, tired and frustrated faces around you, own working environment, no more traf­fic jams, lack of motivation, saving time for getting to the office, not leaving the house, your own time rhyme, feeling healthier, Monday morning, terrible back and neck pain, working from a comfy chair, flexible working hours, hard to separate private life and business life, no spending ages in the bathroom to get ready in the morning, collaboration suffers, making more decisions on your own, no gas bills, lack of social interaction, sleeping a bit longer, not doing the body any favor, more time for yoga and sport, no lunch together, working from a lovely park or favorite café, reduced stress, longer breakfast, no business at­tire, being home alone most of time, hello joggers-jumpers-pajamas!, no need to do the hair or put on makeup, wrapping in a blanket, you can literally work from early morning until late at night, working when you feel most productive, more time with family and friends, no quick coffee breaks, lack of productivity, autonomy, time for yourself, no exchanging weekend plans with colleagues, walking with a dog a bit longer than usual, no germs and bacteria of a closed office environment, hard to switch off.
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Ex. 9. As you can see, there are plenty of pros and cons of working from home. It is up to you to decide which ones are more important to you
and have a bigger impact on your well-being and happiness. If you want to go for remote work, you should have most or better all of the following charac­teristics:
Choose one of the statements below and discuss in pairs:
a. You need to have A LOT of self-discipline.
b. You need to be able to stay focused and not get distracted easily.
c. You need to be great with time management.
d. You need to be organized and structured.
e. You need to be able to work on your own without constant supervision.
f. You need to be ok with working alone and spending most of your day alone (or go to coworking spaces).
Ex. 10. Make a report or a presentation on the theme “The remote working day of my dreams”.
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PART II. COMPUTER SCIENCE
UNIT 1. WORKING IN THE IT INDUSTRY
Vocabulary
outlook – перспектива, перспективное направление
cloud computing – облачные вычисления
database – база данных
software – программное обеспечение (ПО)
maintenance – сопровождение, техническое обслуживание
scaling – счёт (импульсов), шкалирование, понижение частоты, выбор масштаба
backup – резервирование, копирование
migration – перенос; переход на новые технологии/версии ПО
to anticipate – предвидеть, предвосхищать
apprenticeship [ə’prentɪsʃɪp] – производственная практика
shipping records – экспедиторские отчеты
merging – слияние, объединение
violation – злоумышленное нарушение
to monitor – контролировать, отслеживать, наблюдать за
routine – регулярный, плановый, стандартный
Ex. 1. Make sure if you can read these words and word combinations correctly and say what words in the Russian language help you to guess their meaning:
Decade, ideal, server, company, firm, candidate, specialist, portfolio, de­sign, migration, provider, infrastructure, problem, finance, focus, modification, structure, document, certificate.
Ex. 2. Form adjectives adding the suffix -ness to the given nouns. Translate the nouns and adjectives into Russian:
Example: black (черный, мрачный, унылый) + ness = blackness = чернота; темнота, мрачность.
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Happy, busy, dry, lazy, kind, bitter, gentle, narrow, eager, hard, steady, rough, easy, sad, smooth, bold, funny, fair, ill, thick, weak, dark, white.
Ex. 3. Match the terms with their definitions:
1. technical support; 2. web page; 3. information technology;
4. unauthorized access; 5. software; 6. database; 7. information security;
a) the study or use of electronic equipment, especially computers, for stor­ing, accessing, analysing and sending information;
b) a document that is connected to the World Wide Web and that anyone with an internet connection can see, usually forming part of a website;
с) the programs used by a computer for doing particular jobs;
d) technical help that a company gives to customers using their computers or other products;
e) an organized set of data that is stored in a computer and can be looked at and used in various ways;
f) ways of protecting information, especially electronic data, from being used or seen without permission;
g) if something is happening without official permission.
Ex. 4. Find out synonyms in the list of words:
1. To manage; salary; to design; to estimate; to support; to protect; to iden-
tify; an error; stable.
2. To maintain; to guard; to recognize; to supervise; a mistake; wage;
steady; to evaluate; to construct.
Ex. 5. Find out antonyms in the list of words:
1. To grow; to store; to recruit; an employer; professional; responsible;
day-to-day; unauthorized; to create; software.
2. Hardware; a worker; to demolish; legitimate; to decrease; unreliable; to
fire; irregular; amateur; to waste.
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Text 7. Working in the IT industry
If you love technology and youre looking for a well-paid job and a relia­ble occupational outlook, youre in luck. The technical field is booming, and IT occupations are expected to continue to grow over the next decade.
People with jobs in information technology (IT) use computers, servers, networks, software and other technology to manage and store data. IT job titles can vary significantly from one company to another. For example, one compa­ny may recruit a programmer while another company recruits a developer” – but the job may be exactly the same at two different companies, despite the job title variation.
Some IT jobs with higher salary require that applicant have a bachelors degree, in an ideal in software engineering, computer science, etc. Some em­ployers worry more about the quality of your job than they do about your for­mal education. In essence, many firms estimate candidates based on their expe­rience and portfolio.
The focus is on describing four IT jobs: Cloud Computing Engineer,
Computer Network Specialist, Computer Support Specialist, Database Administrator, Information Security Specialist, Software/Application De­veloper, Web Developer.
Cloud Computing Engineer
A Cloud Computing Engineer is the Information Technology profession-
al responsible for any technological tasks associated with cloud computing. These specialists build, define, design, and maintain systems and infrastructure managed by cloud providers. Cloud Engineering also includes knowing and implementing the best practices for deploying the application on a cloud. Cloud engineer is mainly responsible for the following tasks:
1. Maintenance and support;
2. Cloud services management (Scaling, backup, migration);
3. Planning and design of the Infrastructure on Cloud.
Computer Network Specialist
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The priority of the Computer Network Specialist is the day-to-day sup­port that keeps the network functioning. The tasks of the computer networking specialist are as follows:
1. Maintenance of the hardware and software;
2. Monitoring of the system for potential disturbances;
3. Analysis of problems;
4. Developing plans for potential solutions.
Networking specialists must anticipate problems and develop plans to pre­vent them, or at least to minimize their effects when they do happen. As a rule the computer networking specialists have a bachelors degree in computer sci­ence or a related field. Some also have a masters degree in business admin­istration (MBA), with a focus on information systems.
A Computer Support Specialist provides technical support for computer users, companies, organizations customers, or their employers staff. These specialists use computer equipment and software to assist them in providing advice and help to their employer and their employees. They have a variety of titles such as technical support specialist, information technology specialist (IT specialists), computer technician, and several others. Some of these workers support computer networks by testing and evaluating network systems and en­suring that the day-to-day operations work. Others provide customer service by helping people with their computer problems.
A computer support specialist may need an associates or bachelors de­gree in computer science or other area of technology. A recognized apprentice­ship may be recognized in this career field as well. A technical background would be expected usually accompanied by 1–2 years of training both formal and informal, such as training with experienced workers. A vocational school may also be considered for an applicant. Computer support specialists are em­ployed in a variety of industries, including IT, education, finance, healthcare, and telecommunication. Many help desk technicians work for call centers and firms that contract with businesses, some work from home-based offices.
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Database Administrator
Database administrators use software to store and organize data, such as
financial information and customer shipping records. They protect the data from unauthorized access. These specialists work in various fields of industries. Some work for companies that provide computer design services. Others work for organizations with large database systems, such as educational institutions, financial firms, banks, hospitals, insurance companies and more. Database ad­ministrators, often called DBAs sometimes work with an organizations man­agement team to understand the companys data needs. They help to plan the goals of the database.
Some responsibilities of a database administrator include:
1. Identifying user needs to create and administer databases;
2. Ensuring that the database operates efficiently and without error;
3. Making and testing modifications to the database structure when needed;
4. Maintaining the database and updating permissions;
5. Merging old databases into new ones;
6. Backing up and restoring data to prevent data loss.
Information Security Specialist
The primary task of an Information Security Specialist is to safeguard information system assets. The other duties are:
1. Identifying and solving potential security problems;
2. Protecting the system by defining control structures, and access privileges;
3. Recognizing abnormalities;
4. Determining security violations;
5. Upgrading systems by maintaining and implementing security controls;
6. Preparing technical reports;
7. Conducting periodical audits.
Possession of a bachelors degree in Computer Science or Engineering is required to gain this position.
Software/Application Developer
Software developers design, run, and test various computer programs and
applications. They create software that enables users to perform specific tasks
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