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Файл:Английский язык делового и профессионального общения. Учебное пособие
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• Economize – achieve those things you would like to do but fall low on
your list of priorities.
• Contribute – occurs when tasks are completed and you are able to “give
back” to society or to those who are in need of your help.
– Create a list
Once you’ve come up with your SMART goal, consider creating a list that
can help you focus on the tasks you need to achieve in order to complete your
goal on time. For example, if your goal’s deadline is within a month’s time, you
can create a step-by-step list with larger weekly goals so that you have
a framework helping you manage each step of the process.
From there, you can create a list of smaller, more attainable goals during
each week to help you achieve the overall goal. To help optimize time management, at the end of each day, try creating a list of daily tasks that need to be
completed the following day. The list may help keep you focused when starting
your day since you’ve already planned your tasks.
Select a tool for planning your daily and weekly time. Example tools include organizers, day planners, mobile devices, software applications, and
spreadsheets.
Here is a sample template for a day planner.
Day Planner Date
______________
Time Task Priority Delegated to:
8.00
9.00
10.00
– Block time on your schedule
After you’ve created your lists, you can use a program that allows you to
block time on your daily schedule. Blocking time can help keep you focused on
your tasks during each hour of your day and may help you from being distracted by other tasks. It’s a practical tool because you can use the list you created to
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organize tasks into specific time slots. You may choose to prioritize the more
challenging tasks at the beginning of your day while leaving the less complicated tasks for the end of the day.
– Delegate tasks
When possible, delegate tasks to others at work. This may show your colleagues that you see them as an important factor and that you trust them. It also
allows you to use the skills and abilities of others to help accomplish the work
that needs to be done. Delegating tasks to others can reduce your stress level
and allow you to be more productive when completing other tasks, such as resolving customer issues or submitting performance reports.
– Take breaks
An important aspect of time management is setting aside time to take
breaks throughout the day. It’s important to take time to focus on tasks other
than work to avoid work-related fatigue. Consider adding time-specific breaks,
outside of lunch, into your schedule that give you time to focus on activities unrelated to work. Have a snack, go for a quick walk or spend some time on your
phone. Regardless of what you choose, it’s beneficial to the quality of your
work to give yourself a break from strictly work-related tasks.
– Eliminate distractions
It’s easy to get distracted during work, so try to get rid of any distractions
that may hinder you from completing a project on time. Common distractions
include using cell phones, checking unrelated emails, having unrelated conversations with colleagues or streaming music or videos in the background. Once
you eliminate these distractions, it’s usually a lot easier to focus on each individual task. Setting boundaries and eliminating these distractions can help you
become more efficient and effective at work.
– Focus on one task at a time
Many people attempt to multitask throughout the workday in order to
complete tasks, but focusing on one item at a time allows you to focus completely on that task. Typically, devoting all of your time and energy to one task
at a time improves the overall speed at which you finish the task and produces
higher quality results than focusing on multiple tasks at once.
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Ex. 5. Find the examples of SMART goals only:
1. I will move my business from my home into office space in less than
four months from today.
2. I will get some new clients
3. I will increase my sales this year.
4. I will design two new training programs for clients take starting in January.
5. I’m going to write a marketing plan
6. I will hire a web designer and have our new website operational by the
end of next month.
7. This month I will research the benefits of leasing a copier versus buying
a copier in time for when the current lease is up in 52 days.
8. I’m going to pay off my credit cards and get out of debt.
Ex. 6. Divide the goals according to the execution time:
Daily Tasks Weekly Tasks Monthly Tasks
1. Check and reply to email.
2. File all documents.
3. Pay bills.
4. Return phone calls.
5. Deposit funds.
6. Attend a networking function.
7. Read and reply to mail.
8. Manage and maintain an inventory.
Ex. 7. Using the following list of benefits, describe how you would personally benefit from better time management:
• More business, which means more income!
• More focused on key tasks
• More organized
• Less stress
• More time with family, friends, and other interests
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Ex. 8. Discuss one of the following situations (in pairs or in group):
1. How do you prioritize tasks?
2. How do you limit distractions?
3. How do you manage deadlines?
4. Why do you think it is important to manage your time well?
5. How do you balance work and personal life?
6. Describe how you manage stress at work.
Ex. 9. Study the following example of a time management plan.
My Time Management Plan
GOAL
I will generate a minimum of $6,000 in sales every month, starting the
month after next (March).
Steps
1. Create a list of potential clients.
2. Make 12 sales per month worth $500 each.
3. Confirm proper inventory levels.
4. Continuously develop sales skills.
Tasks
A. Create and maintain a list of 1,500 companies regionally (ongoing pro-
cess) that would benefit from using my product:
a. Use free databases available online and at the local library.
b. Use an annual publication which lists the top businesses in the region.
c. Determine which types of businesses to which I would like to market
and review the state’s license database to locate these businesses.
d. Contact friends and family members to see if they know of any potential
customers.
e. Research online lists and lead sources.
f. Join the local chamber for access to their membership list.
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B. Make 12 sales per month worth $500 each ($6,000).
a. Finalize pitches.
Sales presentation
30-second “elevator pitch”
b. Finalize sales literature, including business cards.
c. Make 50 calls per day, with the goal of speaking with 20 people.
d. Return all messages by the close of the following business day.
e. Attend 4 networking events per month to generate new contacts.
f. Track and analyze progress to see if the specific subtasks above are
working to meet the $6,000 per month sales goal or if they need to be modified.
C. Confirm and maintain proper inventory levels in support of this sales
goal.
D. Continuously develop sales skills.
a. Read one sales book from the library every month.
b. Attend one sales training each year.
c. Subscribe to one personal development magazine and/or newsletter.
E. Bank deposit every Thursday.
F. Pay bills no later than the 15th of each month and reconcile bank state-
ments.
G. Check SBA website by the 5th of each month for new topics and trainings of interest.
H. Check email and voicemail twice each day, at noon and 3 p.m., and
again at 4:30 p.m. on Fridays.
I. Update and maintain time management plans.
a. Update the next day’s plan with any carryover items from the previous
day.
b. Every Friday afternoon create the five-day time management plan for
the up-coming week.
Ex. 10. Write your own goal in a SMART format and make your own
Time Management Plan (for a week/month/year).
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UNIT 6. REMOTE WORK
Vocabulary
remote work collaboration tools
corporate office coworking spaces
mainstream connectivity
to extol opportunity
flexibility multitude
lifestyle entrepreneur
to execute advantage
to surpass strict schedule
newfound freedom office counterparts
office environment reward
work-life balance non-remote employee
challenge virtual relationship
Ex. 1. Think over the expression “As long as you get work done, it
doesn’t matter where you sit”. Do you agree or not? Give the explanation
of your viewpoint.
Ex. 2. Match up the words with the similar meaning:
Multitude, perform, remote, link, advantage, surroundings, reward, common, opportunity, synergy, office, execute, businessman, timetable, challenge,
department, mainstream, possibility, environment, benefit, task, promotion, entrepreneur, schedule, collaboration, numerous, distant, connectivity.
Ex. 3. Using a dictionary find out the expressions with the opposite
meaning:
Remote work, mainstream, flexibility, freedom, collaboration tools, advantage, non-remote employee, challenge, virtual relationship.
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Ex. 4. Match English words with their Russia translations:
1. advantage a. удаленная работа
2. coworking spaces b. возможность
3. virtual relationship c. офисная среда
4. connectivity d. задача
5. challenge e. инструменты для совместной работы
6. mainstream f. стиль жизни
7. opportunity g. преимущество
8. newfound freedom h. основное направление
9. office environment i. виртуальные отношения
10. lifestyle j. обретенная свобода
11. remote work k. связь
12. collaboration tools l. кворкинг
Ex. 5. Read the Text 6.
Text 6. Remote Work
Remote work is on the rise. While having the ability to work from outside
of a corporate office has been feasible for a few decades, working remotely is
only now becoming mainstream.
You may have even heard the phrase tossed around in casual conversation:
“I’m working remotely now!” or “I’ve been able to travel and take my job with
me!” You nod your head as you listen to these people extol the flexibility of
their lifestyles and the benefits that they’ve seen in their professional lives because they can work remotely, but you still have a few questions.
What is remote work?
Remote work is a working style that allows professionals to work outside
of a traditional office environment. It is based on the concept that work does not
need to be done in a specific place to be executed successfully. Think of it this
way: instead of commuting to an office each day to work from a designated
desk, remote employees can execute their projects and surpass their goals wher-
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ever they please. People have the flexibility to design their days so that their
professional and personal lives can be experienced to their fullest potential and
coexist peacefully.
The philosophy of remote work can be summed up in one simple sentence.
As long as you get work done, it doesn’t matter where you sit. There has been
a cultural paradigm shift in what society deems to be an appropriate workplace – and remote work has capitalized off of that newfound freedom.
This way of thinking allows workers to thrive outside of an office environment. It enables them to control their work schedules and improve their
work-life balance. The market is shifting from a traditional office space and 9 to
5 full-time jobs. It now favors a more flexible, free-flowing structure. This concept of work has lead to many people choosing remote working. Being a remote
employee has contributed to the quality of their lives. It allows them more time
for their families, hobbies, passions, and leisure activities.
There are several popular structures for remote teams. Let’s take a look at
three most widespread types of them:
1. Fully remote teams
When a company doesn’t have any central offices and everyone works
from home, on the road, or from office spaces, you have a fully remote team.
While this setup can have challenges, it also has its perks. Namely, being “re-
mote first” means you can create processes and technologies that facilitate the
needs of remote employees from day one.
2. Distributed office hubs
When a company decides to set up small offices in different cities from its
headquarters, its workforce becomes “distributed.” As a workplace becomes
geographically divided, executive leadership must decide who works in each
localized team and define their role relative to the central office.
This is where careful consideration of organizational structure comes in.
The goal is to create a symbiotic relationship in which both localized and centralized teams feel like expectations around roles, responsibilities, and the direction of communication flow are clear. The leadership can define how different
offices relate to each other.
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The three most common setups for distributed teams:
• Satellite office: This model is the easiest to operate, as there’s a unidirec-
tional line of delegation from headquarters to remote teams with specific projects by teams.
• Local ownership: This requires strong local leadership with talentdependent teams. Each localized team owns a special project, while HQ serves
to oversee the holistic vision.
• True partnership: This is the most difficult to execute as it relies on mature teams, typically within R&D. Sub-teams at HQ and local teams work on
overlapping projects.
3. Flexible remote teams
There’s a third hybrid approach where employees aren’t fully remote or
working from distributed hubs – but they’re also not all in the same location all
the time.
Some companies allow their employees to work from home a few days
a week, others hire people specifically focused on working from a single office,
as well as those who want to work remotely long-term. Regardless, these teams
often find themselves using the same collaboration tools as fully remote companies – because at least one teammate is in a different location at least part of
the time.
How do people work remotely?
There are a variety of ways in which people can work remotely. That’s the
beauty of remote work – people can choose to work in a way that makes the
most sense for their lives.
For example, some people have the opportunity to work remotely for the
majority of the working week, but have to commute to in-person meetings at
the office one day a week. On a typical day, these remote employees work from
their home offices or nearby cafés and can work from their company’s office
when it’s necessary.
Others rely on coworking spaces to be the spots where they can get the job
done. Coworking spaces act as hubs of productivity, community, and technology, offering great network connectivity and opportunities to meet others who
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work in a multitude of industries. They can be utilized by people with full-time
jobs, freelance careers and even entrepreneurs who want to rent out an office
space for themselves or their small staff. You might even say that coworking
spaces are a halfway point between a traditional office and a nontraditional
workspace, giving you the comfort of working from home and combining it
with the professional amenities and networking opportunities that you’d find in
a corporate environment. Whether remote employees choose to take advantage
of a coworking space in their home city, or obtain a membership with
a coworking collective that has locations around the world, they reap the benefits of having location flexibility.
Some remote workers take full advantage of the opportunities that a remote
working lifestyle gives them. On top of being able to set their schedules so that
they are able to work whenever they are most productive or creative, some remote employees decide to leave their traditional routines behind and hit the
road. In an effort to open their minds, achieve greater global understanding and
expand their professional network into a worldwide community, they take their
remote work to different countries around the world, either through work and
travel programs or DIY travel arrangements.
Why do people work remotely?
Now that you understand what remote work is and how people make it
happen everyday you might be wondering: why? Why would someone choose
to work outside of an office environment and, better yet, why would their boss
let them?
There are a multitude of benefits to remote work for both employees and
employers, ranging from increased productivity to happier, healthier workers.
Let’s break down a few of the advantages:
How Remote Work Benefits Employees
Flexible lifestyle
The most obvious reason for why people want to work remotely is because
it offers them a more flexible lifestyle. When they aren’t required to be in an office during a set time frame, remote employees can focus on the things that
matter to them outside of the office. If a remote worker is also a parent, he or
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