Деловые письма. Учебное пособие

8.a hotel with suitable facilities.

9.confirm your reservation for …

10.half board with English breakfast.

11.Bill Smyth.

12.a confirmation by fax.

13.an all-in tariff?

14.that I have to cancel the reservation.

8. Match A with B in order to make equivalents to:

1.экспедиторский отдел (служба доставки);

2.твердый заказ;

3.выполнять заказ;

4.сбор заказов;

5.отправлять товары;

6.подлежащий отплате;

7.выписывать счет;

8.соблюдать срок поставки;

9.размещать (делать) заказ на …;

10.срок поставки.

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9. Put mixed parts in the right order and make a fax.

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3.4.TWO LETTERS CONCERNING A BUSINESS TRIP

10.Put sentences in the right order.

OGGI

1900 South Batavia Ave, Geneva, IL 60134 – USA

Fax: 630-208-5886

10/1 Shabolovskaya Street

Moscow

Russia

12 October 2012

Dear Sirs

1 Will you please send us your catalogue and full details of your export prices and terms of payment, together with samples of leathers used in your articles and, if possible, specimens of some of the articles themselves.

2 We are looking forward to hearing from you.

3 There is a steady demand in Russia for high-quality goods of this type. Sales are not high, but a good price can be obtained for fashionable designs.

4 We have heard from the USA Embassy in Moscow that you are producing for export hand-made shoes and gloves in natural materials.

Yours faithfully

Masha Petrova

Masha Petrova

Managing Director

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11. Put the phrases into gaps. Use the table below.

1

JAMES SCOTT

Photographic Dealer

DURBAN

J. White & Co. Ltd.

254 Smuts Avenue

Cape Town

5 May 2012

Dear Sirs

I see from the Camera Review that you are the South African agents for Messrs. Derby and Sons of London.

Would you please send me ______ and catalogues for all DOLPHIN products you stock, as well as ______ and terms of payment. Are you prepared to grant special terms for annual orders totaling R 35,000 in value?

I would appreciate a visit from your _______ when he is next in the Durban area: perhaps he could bring some samples of DOLPHIN colour transparencies, which are attracting a good deal of interest here.

I look forward _____________.

Yours faithfully,

James Scott

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2

Dear Sirs

We have just received _______ a multi-national organisation owning several luxury hotels in East Africa. They are opening a new hotel next spring, and have asked us to submit ________ in accordance with the attached list.

The articles in question must be hard-wearing and _______ in design, and delivery by February of next year is essential. Will you please let us know, therefore, whether you will be able _________ for the quantities required within the time at your disposal.

We will also be glad to have an estimate for the number of containers required and the approximate cost of packing.

Please let us have your ______ as soon as possible.

Yours faithfully

A.B. WHITE AND CO. LTD.

Jennifer Ring

Jennifer Ring (Miss)

Overseas Dept.

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price-lists

representative

details of discounts

to your reply

an enquiry from

quotations for furniture and fittings

up-to-date

to complete an order

quotation

3C Letter practice

12. Peter Smirnov is going on business to Leefung Plastics Ltd in Thailand (subsidiary in Phukhet). Please write two letters in behalf of his secretary in order to

1)to made an appointment

2)accommodate a hotel.

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U n i t 4

REQUEST

4A Study section: requesting action, apologizing, requesting and giving information

Please, attention to the following which are used for home trade, in Great Britain:

carriage paid home: all transport paid by sender (перевозка оплачена)

carriage forward: transport to be paid by buyer (перевозка должна быть оплачена покупателем)

franco; free delivered: all costs paid by sender (доставка франко) C.O.D.: goods to be paid for by buyer on delivery (оплачивается при доставке)

A lot of business transactions are opened with a request. At first firms are asked for a general item of information, a price-list or a catalogue. Detailed requests usually express inquiries for the prices of certain articles, terms of delivery, or rebate (in case of large-scale order) etc.

1. Read the letter and answer the questions below

NEW FASHION

10/1 Shabolovskaya Street

Moscow

Russia

OGGI

1900 South Batavia Ave,

Geneva, IL 60134 – USA Fax: 630-208-5886

30 October 2012

Gentlemen:

We saw your women’s dresses and suits in your October catalogue. The lines you showed would be most suitable for our market.

Would you kindly send us your quotation for winter and spring clothing that you should supply to us by the end of January next.

We would require 2,000 dresses and suits in each of the sizes 10 – 14, and 500 in sizes 8 and 16. Please quote c.i.f. your prices.

Payment is normally made by letter of credit.

Thank you an early reply. Yours faithfully,

Masha Petrova

Masha Petrova

Managing Director

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1.What does M. Petrova want OGGI to do?

2.How exactly does M. Petrova express their request?

3.Why does she inquire for these goods?

2. An enquiry may be made through a buying agent. Read the letter and answer the questions.

1.What are the agents’ names?

2.What does Graden & Jones Ltd want their agents send the company?

Oliver Green and Co. Ltd.

25 King Edward VII St.

Manchester M24 5 BD

13 July 2012

Dear Sirs

We understand from several of our trade connections in Bolton that you are the British agents for Petrou and Galitopoulos AE of Athens.

Will you please send us price-lists and catalogues for all products manufactured by this company, together with details of trade discounts and term of payment.

We look forward to hearing from you. Yours faithfully

Graden and Jones LTD. J.A. Stevens

J.A. Stevens

Chief Buyer

3. Study examples of enquiries and find active words and word combination on the topic “Request” and underline them.

1

Dear Sirs,

We are interested in importing your office equipment to Russia. If you can supply, we would appreciate catalogue ad prices by return of mail.

Yours faithfully.

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2

Dear Sirs,

We understand that your firm manufactures and sells motor scooters. We are a wholesale importing house having many customers throughout Germany, both in the wholesale and retail trades.

Motor scooters are becoming very popular in this country, but we have to point out that the competition is very strong.

We should be glad to receive your illustrated catalogues and price-lists. Please quote your keenest export prices.

For your information: our bankers are: the Deutschen’s Bundesbank, Heide Street, Berlin, Germany.

Yours faithfully.

3

Dear Sirs,

We are indebted to “Kelly’s Directory” for your name and address and take the library to introduce ourselves as motor cycle importers in Moscow.

We should be very pleased if you would kindly let us have by return of mail your prices for the various types of motor cycles you can offer, together with the delivery dates.

We thank you in anticipation of a prompt reply. Yours faithfully.

4

Dear Sirs,

We should be grateful if you send us by return of mail a detailed quotation covering the model PKR 1250 × 1000 Vertical Boring and Turning Mill.

Your price should be calculated on the basis F.O.B. British Ocean Port and the machine should be complete with electrical equipment for operation on a 400 /440 volts, 3-phase, 50 cycle AC supply. When quoting, please indicate the commission included.

Yours faithfully.

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5

Dear Sirs,

We are interested in Ripensa A/S (Chip Cookies) and understand that you are their agent.

We should be very pleased if you could inform us whether you are in a position to supply. If so, your current price-list together with your discount terms will be much appreciated.

If your prices are competitive we may be able to place larger orders. Yours faithfully.

4. This letter is an example of the modern method, and it shows that there is room for individuality in modern commercial correspondence.

From a manufacturer to a large retailer.

We are very pleased to have your enquiry, and are enclosing the price-list you requested, together with our terms of sale.

As you have evidently realized, plastic kitchenware is here to stay — it has already ousted heavy and expendable metal, glass and china from the modern kitchen. Dealers who have displayed our brightly coloured range have reported good sales even in the present season, when hardware sales are usually at their lowest.

After studying our prices and our liberal terms to the trade, you will understand why we are working to capacity to meet the demand. We would advise you, therefore, to let us have your order by the end of the month, as this will enable you to have stocks of our attractive lines by Easter.

We look forward to the opportunity of being of service to you.

Yours faithfully

p.p. MODERN PLASTICS LTD. R.B. Gordon

R.B. Gordon

Sales Manager

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