Деловые письма. Учебное пособие

Приглашение на конференцию

Конференция состоится

Перед конференцией состоится обед

Ярад бы встретиться с вами за обедом

Ядумаю, было бы полезно встретиться и обсудить … потом

Ярад был бы договориться с вами о встрече

Ябыл бы Вам признателен, если бы Вы смогли

Если вы не сможете присутствовать …

С сожалением сообщаю вам, что не смогу прийти на встречу

Предлагаю перенести совещание на более поздний срок

К сожалению, я не смогу прийти на совещание

Не могли бы мы организовать другое совещание?

Нельзя ли ускорить …

Прошу прощение за причиненное неудобство

2. Say what these letters are about.

1

I should much appreciate the opportunity of talking things over with you personally, as I think the various points can be settled more speedily at a meeting.

If you will suggest a time I will arrange my own appointment to fit in with yours.

2

I should very much like to see you on a matter that I think will interest you, and as I shall be in Manchester next week. I hope it will be convenient for you if I call, say, on Wednesday, at 10.30 a.m., or any other time that will suit you. Perhaps you will be so kind as to let me know.

3.2.TRAVEL ARRANGEMENTS

3.Study the following extracts of the letters and put right headings, using the sentences of the table below (4).

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1

Our Technical Director, Mr. Abu Khan, will be arriving in London next week and will then go on the Sweden and Finland. We shall therefore be obliged if you will book a seat for him on a plain leaving Britain on or about the 21 st, for Stockholm. Your account for the fare and booking fee will be paid by the National Bank of India, who have instructions to do so on our behalf.

We thank you in advance for your attention to this matter.

2

We wish to make arrangements for the transportation of a car and passengers from France to England, and will be glad to know what your charge is for this car-ferry service, also how much notice you require for the booking. At the same time please give us an idea of possible alternative routes and the time required for the crossing in each case.

3

Two single, first-class cabins are required for two of your directors, who will be in London next month and traveling on to New York.

The reservations are to be on the Franconia or the Queen Elisabeth II, whichever vessel is sailing about the middle of the month.

If this accommodation is not available on either ship, please let us know what alternative you can offer.

A cable reply will be appreciated.

4

Reserving a berth on a ship

Booking a seat on an aircraft

Tacking a car abroad

3.3.RESERVING HOTEL ACCOMMODATION

4.Study the following letters and answer the questions:

1.Are there any impersonal letters?

2.Are there any letters conserving hotel accommodation?

3.Which letter deals with a hotel reservation for a conference?

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1

We shall be glad if you reserve the following accommodation for two of our directors, Mr. Frith and Mr. Collins: 2 single rooms, if possible each with a private bathroom, from 3 May, for 3 nights.

Please be so kind as to let us have an early confirmation of this booking.

2

The chairman and the Managing Director of this Company will be visiting … in September, for the World Trade Fair, and will require a suite with two bedrooms. A single room, on the same floor if possible, will also be needed for their secretary.

Please let me know whether you can reserve this accommodation from 10 to 15 September inclusive. I shall be glad to have a reply by return, with details of your charges.

3

Thank you for your letter of 20 April.

I have reserved the accommodation required for your directors, Mr. Frith and Mr. Collins:

2 single rooms, each with a private bathroom, from 3 May, as requested.

I enclose a brochure for your further information.

4

Dear Mr. Alleni

Mr. Tredennick will be in Rome from 3 May, on business visit, and hopes that you will be able to accommodate him again at your hotel. He will greatly appreciate it if you can let him have the same room as last year, or in any case a room at the back of the hotel, as the front rooms on the main street are rather noisy.

I shall be glad to have an early reply so that I can compete arrangements for Mr. Tredenick’s visit.

Yours sincerely Mary Sugden

Secretary to Mr. G Tredenick

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5

Dear Sir,

Following our telephone conversation last week, I would like to book single room with bathroom for three days from 6th to 9th June 2006 in the name of Mr. Jean-Luis Confard.

I would be grateful if you could confirm this booking by return. Faithfully Yours

6

Dear Mr. Jones

It is with regret that I have to cancel the reservation for Mrs. Lemark on 15th December, owing to the petrol strike.

Please accept our apologies for any inconvenience this may have caused. Yours Sincerely

7

Dear Sir / Madam

Thank you for sending me your hotel catalogue. I am writing to book 12 single bedrooms with bath from Monday 13th November to Tuesday 14th November inclusive (four nights) in the name of Aerodynam Inc. We require full board with a continental breakfast. Could you please let me know if you have special rates for groups and whether taxes are included in the price.

I also wish to reserve the conference room for Tuesday 14th November and Wednesday 15th November with full conference facilities, including Internet. We shall be requiring a working lunch both days, with no alcoholic beverages. I should be grateful if you could provide tea and coffee at 11 a.m. and 4 p.m.

Please find enclosed a cheque as agreed for deposit and I would be grateful for a confirmation by return.

I look forward to hearing from you. Yours Faithfully

8

Thank you for your letter. We are pleased to conform your reservation for 3 days from 6th June 2008 in the name of …

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9

Dear Mr. Jones

It is with regret that I have to cancel the reservation for Mrs. Lemark on 15th December, owing to the petrol strike.

Please accept our apologies for any inconvenience this may have caused. Yours Sincerely

3.4. TWO LETTERS CONCERNING A BUSINESS TRIP

Business Trip is an important part of the commercial activity. Naturally, this is not the matter of correspondence, but of unavoidable day-to- day business routine.

ELECTRICAL EQUIPMENT

123 Green Str • London • England

Telephone 8(812)2723812 • Telex 8(812)31227235

Your ref: J.V. “Tambovpribor” Our ref: PL/fh/189 54 Sovjet Street

Tambov

Russia

27 November 2012

Dear Sirs,

We refer to the recent discussion we had with your representative Mr. I.N. Gunin in London on the possibility of our supplying your company with the office equipment manufactured by our company and distributing the appliances produced by you in Great Britain.

To examine this matter in detail, our Managing Director Mr. Peter Smith is prepared to travel to Tambov at the beginning of December, 2008, and have personal discussions with the management of J.V. “Tambovpribor”.

At the suggestion of Mr. Gunin we enclose a list of points which we would like to discuss in Tambov.

We look forward to your reply.

Yours faithfully, John Brown

J. Brown

Manager

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2

I will be visiting India early next month, and will be in Bombay from the 10th until the 13 th. I hope to have the pleasure of seeing you then and renewing the pleasant contact of a year ago.

3

B.A. Merriman Esq.1

Managing Director

Pickles and Slocock Ltd.

Birmingham BI2 OBY

England

6 November 2012

Dear Mr. Merriman

In connection with the matter of a manufacturing licence, I would like to have the opportunity of meeting you in person while I am in England, and would appreciate it if you could spare me an hour or two some time during the next few days. My secretary will telephone you the day after tomorrow to see when a meeting can be arranged.

Yours sincerely

4

We thank you for your letter of 4 September and note that Mr. Peabody will be in Stockholm next week. We will be delighted to see him again, and are looking forward to his telephone call.

6. Study the example. This is an extract of the letter. Now try to summarise the contents of the rest extracts and put titles like in the example.

1 Remember please that Esq., an abbreviation of Esquire, is written immediately after the surname and cannot be used if you have already written Mr. This form of address is never used in America.

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Example:

Announcing the visit of a representative of the firm for purposes of inspection

As our Export Manager is now in Europe and will be visiting Spain next month (we have written to ask him) (we have telegraphed to him) to get in touch with you and arrange to inspect the goods at your warehouse.

1

We have great pleasure in introducing to you by this letter, Mr. Mark Gillow, a director of the firm Times Flooring, Ltd., who are business associates of ours.

Mr. Gillow is visiting Paris to establish new connections and we should greatly appreciate any assistance you may be able to give him, which will be considered as a personal favour to us.

2

It gives us a great pleasure to introduce to you the bearer of this letter, Mr. James Gilbert, a partner in the firm Massey, Worthington & Co. who are our accountants and auditors.

Mr. Gilbert is visiting London to study the new plan on the spot, and we should be most grateful if you would give him the benefit of your advice and experience, also any introductions that may be of help to him.

Needless to say we shall regard this as a very special favour and shall be only too pleased to reciprocate if you will give us that opportunity at any time.

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3

We have appointed Mr. Arthur White to the position of Export Manager for our firm and we have given him a letter of introduction to you, which he will present when he visits Delhi in the nearer future. We attach a copy of the letter.

Mr. White has wide experience of the markets in India and he will discuss with you the latest developments on our production methods. You may have complete confidence in his advice.

4

This will introduce to you Mr. Arthur White2, our new Export Manager, who is visiting our customers in Sweden.

He will tell you about our latest fabrics and will be glad to help you with any technical information you may require.

5

We shall be very glad to see your new Export Manager when he is in this country and will hope he will make an early opportunity to pay us a visit.

Representatives may also be sent to visit customers or supplies in connection with offers – or complaints.

2 This will introduce to you Mr. Arthur White may replaced by The bearer of this letter is Mr. A. White

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6

Mr. Greeting, who is our Buyer for Europe, will visit your warehouse and inspect the goods as soon as he arrives.

7. Complete sentences.

1.you have a group rate?

2.breakfast and all taxes.

3.your quotation.

4.book a room for two days.

5.confirm this booking.

6.a cheque for the deposit.

7.from 19th to 21st September.

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