Учебное пособие по английскому языку с упражнениями по развитию креативного мышления. Часть 2

Telephoning: Who's calling, please? Telephone vocabulary

ASKING IF SOMEONE IS IN

Person calling

Can I speak to Mr Bild, please?

Hello, is George there by any chance?

Could you put me through to Mrs Dylan, please?

I'd like to speak to your husband if I may.

PERSON WANTED IS NOT THERE

Person called

I'm afraid she isn't in at the moment.

Sorry, she's just gone out. Would you like to ring back later? He's away for a few days. Can I give him a message? He's out of town this week, I'm afraid.

WHEN WILL THE PERSON WANTED BE IN?

Person calling

What time could I reach her? Will he be at home this evening? Can I contact him on Saturday? Right, I'll phone again next week.

RINGING OFF

Person calling Thanks a lot. Goodbye. I'll get back to you soon. OK. Bye bye.

Person called Thanks a lot. Goodbye. Thanks for calling. OK. Bye bye.

Person calling

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I'd like to speak to somebody about...? Can you help me to find out something

about...? What's the position on...? Can you deliver them sooner than we agreed?

We'd like earlier delivery if possible. Could you bring delivery forward by a few weeks?

Person called

What's the order number?

Can you give me the reference number?

When did you place the order?

Well, I'll have to check with the workshop. 1 can't tell you right now, but 1 can look into it.

Can I let you know the situation tomorrow? I'll ring you back if you like.

Ex. 7. Role play. Work with another student when you do this exercise. Agree which of you is Student A and which is Student B. Student ȼ has information on this page. Sit back-to-back. Student A should now 'ring' Student B. When you have done the calls once, you can change roles.

Bl You are the operator at Supermotors Inc. The person the caller wants to speak to is on holiday. Take the caller's name and any message.

B2 You are Sarah Williams at Supermotors Inc. You think it will be possible to make the change the caller wants. Get the reference number and say you will ring back. Then ring back.

B3 You are an agent for the Philippine Fruit Export Council. The Marketing Manager for the Pineapple Division at the Council headquarters

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(2336 Roxas Boulevard, Pasay City, Metro Manila, Philippines) is Mr Emilio Ribano.

LESSON 2

Ex. 1. Answer the following questions.

YOU, THE MAGICIAN

Sometimes, when things aren't going the way we'd like them to go, it seems to us that it would be mighty handy if we could change the world a little. In this exercise you'll be given an opportunity to imagine that you can change things the way you'd like to have them be. If you had magic powers, what things would you change?

1.What would taste better if it were sweeter? __

2.What would be more satisfying if it were nearer?

3.What would be more valuable if it could float?

4.What would be nicer if it were smaller? ____

5.What would last longer if it were elastic? ___

6.What would be more fun if it were faster?___

7.What would be more refreshing if it were green?

8.What would be more useful if it were lighter?

9.What would be more pleasant if it were silent?

10.What would be more interesting if it were shorter?

Ex. 2. Give the answers interpreting the following words.

Example: fast, green, full – train.

Ex. 3. Suppose you are given these three things: a comb, a paper napkin, and a nail? Which of the three would you give back, if you had to give one back? Why? What could you do with the two things which you still have left? Could you use them together? How? Write your answers and ideas on the lines below.

Ex. 4. Retell the text.

The World Bank

The World Bank is owned by about 150 member governments who are its shareholders. Its job is to lend money, mostly for development projects but also for what we call policy-based lending to help the developing or poorer countries with their balance-of-payment problems. I am responsible for advising the Bank's management on some of the broad and long-range policy and strategy questions that the Bank will face in its work with developing countries.

Vocabulary

advise v 1. ɫɨɜɟɬɨɜɚɬɶ, ɪɟɤɨɦɟɧɞɨɜɚɬɶ 2. ɤɨɧɫɭɥɶɬɢɪɨɜɚɬɶ 3. ɢɡɜɟɳɚɬɶ, ɭɜɟɞɨɦɥɹɬɶ

balance-of-payment – ɩɥɚɬɟɠɧɵɣ ɛɚɥɚɧɫ face v ɫɬɚɥɤɢɜɚɬɶɫɹ

lend v ɫɫɭɠɚɬɶ, ɞɚɜɚɬɶ ɜɡɚɣɦɵ, ɞɚɜɚɬɶ ɜ ɞɨɥɝ long-range adj ɞɨɥɝɨɫɪɨɱɧɵɣ

mostly adv ɝɥɚɜɧɵɦ ɨɛɪɚɡɨɦ

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responsible adj ɨɬɜɟɬɫɬɜɟɧɧɵɣ

shareholder n ɚɤɰɢɨɧɟɪ, ɞɟɪɠɚɬɟɥɶ ɚɤɰɢɣ, ɜɥɚɞɟɥɟɰ ɚɤɰɢɣ strategy n ɫɬɪɚɬɟɝɢɹ

Ex. 5. Make question on the text above.

Ex.6. Climbing a Career Ladder

Many people are very keen to do well in their jobs and regard them as a career for a long period. Some people may leave their jobs for a while to do something else, for example women may take a career break, but then they go back to work again. Other people put success in their profession before all other things, such as friends or family. They may even act unfairly to gain advancement. Are you a career-minded person? Think over the following questions to find out your attitude to careers and how to be successful in your career.

I.Success at work

Agree or disagree with these statements.

1.Success in business results from hard work? Talent? Sense of business? Job security? Rich parents? Dishonesty?

2.The main incentives for good work are money? Promotion? Threat of punishment? Self-fulfillment?

3.Aptitude, flexibility, ability to learn and commitment can be measured.

4.It is better to be "a big fish in a small pond", which means to be important and have a lot of influence only in a small organization or company.

5.Only acting in an enterprising way gives a person a competitive edge.

6.Some people tend to change jobs, others "stick to their knitting", i.e. are loyal to their profession.

II.Finding a new job

Answer these questions about yourself.

1. What is the most effective way of finding a job? By looking at job

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advertisements in newspapers? Writing 'Hire-me' letters? By means of selfemployment?

2.Do you think it is necessary to upgrade your skills before applying for a new

job?

3.Will you be content with a job which is below your pretensions?

4.Will you agree to do 'the donkey work' before getting the job you really

need?

5.What will you feel when you get turned down for a job?

6.Do you need professional advice from the Careers Service to make up your mind about your career?

III.Moving up in the organization

Discuss these questions in your group. Summarize your answers and report your findings to the class.

1.Is being ambitious good or bad?

2.Who do we call 'social climbers'? What is the attitude to them in your society?

3.Can you prove that social climbers seek social prominence by obsequious behaviour?

4.In what way do they resemble 'parvenu', the people who suddenly rise to a higher economic status without gaining social acceptance of others in a new class?

5.Would the accusation of being a social climber be considered an insult by

most?

6.How do people get promoted? Do they rely on the 'old school tie'?

7.Most people don't want to hit a glass ceiling. Why?

8.What qualifications and personal qualities are needed in your career?

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Telephoning: I would like to know your prices Telephone vocabulary

INQUIRIES FOR PRICES AND DISCOUNTS

Person calling

This is a special introductory offer. We'd like a lot of new customers to try our drinks.

Is this February price list still valid?

We usually get a better discount on a repeat order.

Is that your best quote? I thought prices would be coming down now.

Are you still running that late summer special on office equipment?

Person called

Those are the best terms we can offer, I'm afraid, Don.

Have you checked with our competitors? You'll find our prices can't be beaten.

The quotation is CIF Venezuela so the prices include freight and insurance. It would take too long to give you all the prices and terms on the phone.

Why don't I send you our price list by special delivery? You'll have it by tomorrow.

Ex. 7. Role play. Sit back-to-back in pairs. Change roles when you have done the calls once.

Bl You are Donald Scott, a salesman with Supersit Inc. Your price per chair (model Al) is $32.95. Discounts for large orders are 7% (up to 500), 10% (up to 1000) and 12% (over 1000). You can, if you wish, increase these by up to

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2% but not more. You have a new, better chair (model A2) which costs $40 but there is a special introductory discount of 15% (up to 500) and 20% (above 500).

B2 You work for Global Travel. There are flights from London to Torino at 9.30 (arr. 11.40, British Airways, BA 552, £165 PEX) and at 12.00 (arr. 14.15, Alitalia, AL 791, £145 special price).

B3 You are Jane Lever. You want to buy a Datapower 512 computer. You have seen them at £1100—£1250 in computer shops. You have asked Compsell, a big London computer distributor, to ring and give you a price.

LESSON 3

Ex. 1. Give as much answers as you can answering the following question: “What can you do with match box? What can you offer?”

1.__________________________

2.__________________________

3.__________________________

4.__________________________

5.__________________________

6.__________________________

7.__________________________

8.__________________________

9.__________________________

Ex. 2.

Make your own sentences based from four words, in which every word begins with the following letters:

Example: N…B…W…T... – Nice boy watched TV.

1). H…I…A…M…

2). A…Y…A…M…?

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3). R…A…L…A…N…

4). P…F…F…A…H…

5). E…P…A…C…

6). D…A…T…Y…

Ex. 3.

Pay attention to these figures. Explain what you can draw into them. Why?

Ex. 4. Retell the text.

Farm Management

Farm management involves the art of applying business and scientific principles to the organization and operation of a farm. Effective farm management ensures farm profitability and minimization of risks and uncertainties. It is also a science of dealing with the combination and operation of production factors, including land, labour and capital, and selection of the kind and amount of crops, and livestock enterprises for the purpose of securing the maximum continuous profit. It makes farming a business.

Farm management has certain well known aspects and types: (a) Financial management, (b) production management, (c) personnel management, and (d) marketing management.

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Vocabulary

apply v 1. ɨɛɪɚɳɚɬɶɫɹ ɫ ɩɪɨɫɶɛɨɣ, ɩɪɨɫɢɬɶ 2. ɩɪɢɦɟɧɹɬɶ, ɢɫɩɨɥɶɡɨɜɚɬɶ 3. ɩɪɢɦɟɧɹɬɶɫɹ, ɤɚɫɚɬɶɫɹ

art n 1. ɢɫɤɭɫɫɬɜɨ 2. ɨɛɥɚɫɬɶ ɬɟɯɧɢɤɢ 3. ɫɩɨɫɨɛ, ɦɟɬɨɞ deal (with) v ɢɦɟɬɶ ɞɟɥɨ ɫ ɤɟɦ-ɥ. ɢɥɢ ɱɟɦ-ɥ.

effective adj 1. ɞɟɣɫɬɜɢɬɟɥɶɧɵɣ, ɷɮɮɟɤɬɢɜɧɵɣ 2. ɞɟɣɫɬɜɭɸɳɢɣ, ɢɦɟɸɳɢɣ ɫɢɥɭ

ensure v ɨɛɟɫɩɟɱɢɜɚɬɶ, ɝɚɪɚɧɬɢɪɨɜɚɬɶ, ɪɭɱɚɬɶɫɹ enterprise n ɩɪɟɞɩɪɢɹɬɢɟ

involve v 1. ɜɵɡɵɜɚɬɶ (ɩɨɫɥɟɞɫɬɜɢɹ) 2. ɜɨɜɥɟɤɚɬɶ, ɜɦɟɲɢɜɚɬɶ 3. ɨɫɥɨɠɧɹɬɶ livestock n ɞɨɦɚɲɧɢɣ ɫɤɨɬ

minimization n ɦɢɧɢɦɢɡɚɰɢɹ

profit n 1. ɩɨɥɶɡɚ, ɜɵɝɨɞɚ 2. ɩɪɢɛɵɥɶ, ɞɨɯɨɞ profitability n ɪɟɧɬɚɛɟɥɶɧɨɫɬɶ, ɩɪɢɛɵɥɶɧɨɫɬɶ, ɞɨɯɨɞɧɨɫɬɶ science n ɧɚɭɤɚ

scientific adj ɧɚɭɱɧɵɣ

selection crops – ɫɟɥɟɤɰɢɹ ɫɟɥɶɫɤɨɯɨɡɹɣɫɬɜɟɧɧɵɯ ɤɭɥɶɬɭɪ uncertainty n ɧɟɭɜɟɪɟɧɧɨɫɬɶ

Ex. 5. Make question on the text above.

Ex.6. Role play. Omnibot is an electronic device. Otherwise it is called the Electronic Butler. It wakes a businessman in the morning with his favourite music, brings him his morning tea with the daily paper and responds to his commands by remote control. In the office it shows visitors around the company and at parties it delivers hors d'ouvres to his surprised friends. It

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