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Post-Reading

  1. Explain the following.

  1. face-to-face conversation

  2. the principal means

  3. the salutation

  4. the message

  5. plain language

  1. Match the following attributes on the left with a suitable noun on the right.

  1. logical a. address

  2. capital b. sirs

  3. mailing c. order

  4. dear d. greeting

  5. customary e. letter

  1. Match the English word combinations with the Russian equivalents.

  1. to sign a letter a. поддерживать контакт

  2. to refer to a letter b. иметь значение для кого-либо

  3. to enclose documents c. подписать письмо

  4. to keep in touch with d. расположить адрес

  5. to match a style e. прилагать документы

  6. to matter to somebody f. соответствовать стилю

  7. to set out an address g. ссылаться на письмо

4. Complete the sentences with the words: to mean (значить; подразумевать); meaning (значение; смысл); means (средство; способ); by means of (посредством)

1. Business letters may be defined as a _________ through which information is communicated in writing in the process of business activities.

2. One word can have several _________ (s).

3. Doing business _________(s) working out agreements with other people.

4. Students are selected for scholarships __________ an open competition.

5. What does business _________?

5. Answer the questions below.

  • What is a business letter?

  • What types of business letters do you know?

  • What parts does a business letter consist of?

  • Why is the language style very important for business letter writing?

6. Find in the text the information about the parts of a business letter and describe them:

  1. the date;

  2. the name and address;

  3. the salutation;

  4. the message;

  5. the complimentary closure;

  6. the signature.

  1. Write an official letter explaining why you are not able to visit the meeting.

Language Work

  1. Look and memorise the words:

  1. a letter of request – письмо-просьба

memo (a memorandum) – письмо с напоминанием; памятная записка

a letter of advice – уведомительное письмо

a letter of credit, L/C – аккредитив

an invitation letter – письмо-приглашение

a congratulation letter – поздравительное письмо

a letter of thanks (gratitude) – благодарственное письмо

a letter of apology – письмо с извинением

a letter of confirmation – письмо-подтверждение

an enquiry (inquiry) letter – письмо-запрос

a letter of acknowledgement – письмо, подтверждающее что-либо

a letter of guarantee – гарантийное письмо

a letter of complaint – письмо-жалоба

a letter of claim – письмо-рекламация

an order letter – письмо-заказ

A memo was sent to all departments.

I sent the company a letter of advice warning them that they should be ready to accept payment.

I wanted to send a letter of credit to the branch nearest the hotel.

  1. letterhead – шапка на фирменном бланке

Remember to change the address on the letterhead.

  1. salutation – обращение

Leave two lines between the subject and the salutation.

  1. to sign – подписывать

signature – подпись

He signed his name at the end of the letter.

Our company cheques need two signatures.

  1. closure – заключительная формула (письма)

complimentary closure – заключительная формула вежливости (письма)

The closure is a polite way of concluding a letter.

  1. to enclose – прилагать, вкладывать (в письмо)

enclosure – приложение

I enclosed documents.

  1. capital (letter) – прописная буква

Print it in capitals (capital letters).

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