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TRAVELLING ABROAD Gradskaya.docx
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  1. Look at Conversation c, below. Complete the sentences. Conversation с

Front Desk Clerk: What kind of room ?

You: I’d like a

Front Desk Clerk: Fine. I have a

You: Does it have ?

Front Desk Clerk: No, it doesn’t. It has a

You: That’s OK.

Front Desk Clerk: How are you paying?

You:

  1. Read the following four telephone conversations between Mi Knudsen, a hotel advance registration clerk and different calli ers. Act out the conversations. Memorize italicized words an* “ expressions.

1.

Operator: Hotel Regent. Good morning. Can I help you? Caller: Yes, I’d like to book a room for next week.

Operator: Hold the line, please, and I’ll put you through tq Advance Reservations.

Knudsen: Advance Reservations. Can I help you? ,

Caller: Yes, I’d like to book a twin-bedded room from the af­ternoon of the 21 st August to the morning of the 27th.

Knudsen: Yes, we have a twin-bedded room available for those dates. The rate is 390 crowns per night, including continental breakfast.

Caller: That will be fine.

2. : Knudsen: Advance Reservations. Can I help you? :

Caller: Yes, do you have a double room with shower from tb«| 19th to the 23rd August, with full board, please?

Kmidsen: One moment, please... Yes, we have.

Caller: What is the daily rate? ,

Knudsen: D.kr. 340 per person.

Caller: Fine. Could I make a booking, please?

Knudsen: Certainly. Your name, telefax number and electronic mail address, please.

Caller: My name is Babushkin, the telefax number is +78312348950. My e-mail is bab_business@unite.nnov.ru. Could I also have garage space for my car?

Knudsen: Certainly, Mr. Babushkin. I’ll reserve you a space. Anything else, sir?

Caller: No, that’s all, thank you.

Knudsen: I’ll send you confirmation of your booking.

Caller: Thank you very much. Goodbye.

Knudsen: Goodbye.

3.

Knudsen: Advance Reservations. Can I help you?

Caller: My name is Dalbret. I’d like to book a single room for 25th August.

Knudsen: I’m very sorry, sir. We have no single rooms avail­able on that date. I can put you on the waiting list and ring you if there’s a cancellation.

Caller: Thank you, but could you give me the name of another hotel?

Knudsen: Try the Hotel Central, sir.

Caller: Hotel Central. Thank you very much.

Knudsen: Not at all. Thankyou for calling.

4.

Caller: Good morning. This is Frau Schmidt of Holstein AG, Hamburg. I want to reserve a single room for Herr Lang, our Mar- ketingtManager.

Knudsen: Yes, Frau Schmidt. When does he require the room?

Caller: For the night of 24th August. And Herr Lang would like a quiet room away from the street with river view.

Knudsen: For 24th August. Certainly. Could you give me your address, please?

Caller: Yes, it’s Postweg 45,2000 Hamburg 22.

Knudsen: Could you spell ‘Postweg’, please?

Caller: Yes, it’s P-O-S-T-W-E-G.

Knudsen: Postweg 45,2000 Hamburg 22.

Caller: Right. Oh, and would you send us the bill, please?

Knudsen: Of course. And thank you for calling.

Caller: Thank you. Goodbye.

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